We were live with our Which? Trusted Traders team. Check the comments for their answers to your questions.
This Which? Conversation event was all about working and dealing with traders. We were joined by our Which? Trusted Traders team.
The event itself took place in the comments with replies appearing as text – it was not a live stream/Zoom meeting.
📄 Live traders Q&A
🗓 2pm Thursday 22 July 2021
Inviting a trader into your home requires a large amount of trust: everyone will want to ensure that anyone undertaking work is reputable, reliable, and can be trusted to do a good job.
Unfortunately, some of us will know from personal experience that sometimes things don’t go smoothly. That’s why the team from Which? Trusted Traders were here to answer your questions on:
🗨 Dealing with complaints about a trader and escalating them to the Ombudsman
🗨 Obtaining quotations for the same job
🗨 Ways to pay a trader for their work
🗨 Identifying rogue traders and how to avoid them
Thank you to everyone who got involved and left a question in the comments.