We were joined by the Which? Consumer Rights team on 19 August 2021. Lauren, Luke, Adam and Hannah answered your Consumer Rights questions in the comments.
Monday 16 to Friday 20 August 2021 is ‘Customer Service Week’ here on Which? Conversation. We’ll be discussing the best and worst ways to get complaints dealt with throughout the week.
As part of the week-long takeover we were joined live by the team on Thursday 19 August at 3pm. They answered your questions in the comments – and there had been plenty of them over the years!
📄 Consumer Rights Q&A
🗓 3pm Thursday 19 August 2021
The event took place in the comments with the team’s answers appearing as text – it was not a live stream/Zoom meeting.
Check the comments for the team’s answers.