Here’s what’s happening during the week of 23 August 2021 on Which? Conversation and elsewhere around which.co.uk.
Thanks to everyone who joined in for Customer Service Week last week. It was good to speak with so many of you about what you’re experiencing when trying to get redress from a retailer when your order doesn’t go as planned.
Which? also released its best and worst online retailers for resolving complaints as rated by more than 5,000 consumers from across the UK. Check out the list to see how the retailers you’re shopping with rank, and as always, if you have any issues in returning your online purchases please do share in the comments below.
This week’s poll
Looking back at our poll on whether you’re planning on travelling this year, it’s looking like those travelling abroad are very much in the minority. This poll is open through 5 September, so feel free to vote if you haven’t already done so.
Are you planning to travel during the summer now that restrictions have eased?
No (53%, 813 Votes)
Yes - only within the UK though (33%, 514 Votes)
Yes - travelling abroad (14%, 220 Votes)
Total Voters: 1,547
If you are choosing to travel, Which? Travel’s checklist for hassle-free holidays may be of use in planning out where you’re going.
For those of you traveling inside of the UK, how are you travelling? Earlier Which? research showed that domestic flights cost far less money, but far more in their carbon footprint. Would you choose to pay less, or would you aim for your transportation to be as carbon-friendly as possible?
What’s new this week?
The hot weather may not have materialised as much as we’d hoped, however we’d still be interested to hear your experiences of making your own ice cream.
We’ll also be asking whether you prefer ordering your drinks via an app, and whether the convenience of avoiding the bar is worth a potential privacy tradeoff.
And also, have you thought about Christmas yet? We have, and we’d be keen to know what you think goes in the testing schedule.
What’s new with you? Let’s chat in the comments.
ℹ A few tips on making the comment threads in off-topic areas easier to navigate
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Finally, a quite note – from September we’ll be moving to a monthly round-up post rather than a dedicated one each week. This will allow more time for discussion on each one before it’s closed.