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cranesbill shared an idea, Yorkshire Water Board Telephone Call: This not a scam YWB phoned me to ‘update my vulnerable marking on my a/c’. No warning by letter, I’ve since exchanged communications and they seem unconcerned that it could be a scam and I was wary.
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Marshall Colman shared an idea, No delivery note from Sainsbury’s for online shoppers: Why have Sainsbury’s stopped giving a delivery list and final bill to online customers? It makes it hard to check the order. They have the information, they used to give it. I want it again.
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LesTirebuck shared an idea, Car insurance premiums.: The increase in car insurance premiums following a’ no-fault’ accident
Should the increased premiums which inevitably follow a ‘no-fault’ accident form part of a claim for otherwise unrecoverable cost -
BabbleMonkey shared an idea, Outlaw unreasonable demands for reading Terms and Conditions: For example: There are now A4 notices on the pump at my Shell garage – about 200 words in 10-point font, at waist height. In large font DO NOT DRAW FUEL UNLESS YOU AGREE TO THESE TERMS AND CONDITIONS
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AlanMorris shared an idea, Energy Supplier Switching is not so easy: An aspect of switching not covered is the refund of your money held by the company you are leaving. I have had problems with the last 2 switches, this appears a common problem from Trustpilot reviews.
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Greycynic shared an idea, The right sound bar can do more than make your TV sound better: Attaching a soundbar to my TV via the fibre digital interface did more than improve the sound. Picture quality was improved. Functions on other remotes started working on the TV. Why? How?
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Gail Barry shared an idea, Portable radios: used many Roberts radios they get hi reviews but they’ve all broken down quickly you gave 58% on Panasonic RF-D10EB, but I’ve found it good sound, easy to use, previous ones last well I’d say 80%
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MikeNash shared an idea, Problems with Boiler Servicing via Domestic & General / Worcester Bosch Service Plan: Have had a Plan since 2016. Tried booking this years service 15 October. 25 November offered an appointment in May 2021. Had to complain to get an answer – they are currently not doing services.
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Jon Stricklin-Coutinho commented on an idea: Unfortunately this question is out of scope for this Legal Hour @NFH, however I have flagged this to the teams covering Brexit as one to look into.
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NFH shared an idea, NHS discrimination by nationality for EHICs after Brexit: From 01/01/2021, the NHS will fund treatment in EEA countries under EHIC only for UK-residents who are EU citizens, not British citizens. Is this discrimination by nationality under the Equality Act?
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snorkel shared an idea, Who is responsible for returning item not ordered?: What are my rights if the wrong item is delivered, ie they send something I do not want and have not ordered.Who is responsible for getting it back to the sender and paying those costs? when can I kee
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OldDerbeian shared an idea, Can I reclaim return postage for an incorrect item? : Paypal requires an incorrect item to be returned to sender and for the tracking No. If the item turns out to be from China, the tracked postage is very expensive. Can this be reclaimed?
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Jon Stricklin-Coutinho commented on an idea: Hey Ahmet,
Unfortunately this is an issue that wouldn’t be within the scope of Which? Legal’s services (see https://legalservice.which.co.uk/ for the full list of what they can advise on). You might find some help in our consumer rights guidance though: https://www.which.co.uk/consumer-rights/regulation/equality-act-2010. We’ll also make our Consumer Rights and Money teams aware of your comment to see if they might follow up.
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patilprasadr shared an idea, Enforcing Financial Ombudsman decision- Great Lakes Insurance : I recently got Financial Ombudsman decision against Great Lakes Insurance. It has been more than 4 weeks since the decision but Great Lakes has made no attempt to contact me or pay compensation.
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Paul_6931 shared an idea, PayPal is giving terrible customer service: I have just discovered (rather late) that eBay is moving away from PayPal to Amsterdam-based Adyen. I have been trying to reclaim from PayPal and found them uncommunicative. I wanted to warn everyone.
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Sue Pargeter shared an idea, Which? Annual report and AGM: If Which? is serious about sustainability, surely it should stop sending out glossy Annual reports and AGM details by post. Allow an opt-in for postal versions but make the default access online.
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EcoSanity shared an idea, DEFRA’s Deposit Return Scheme (DRS) doesn’t make sense: Consultation on the proposed DRS will be in early 2021. Forecast set up costs are £1.2bn then £600m p.a. but technology is available to use existing kerbside collections.
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DaveBaker shared an idea, A solution to Electric Vehicle charging: The introduction of electric vehicles is in danger of becoming an un-coordinated mess unless common standards are introduced. I have written a paper on this. For a copy, send me an email.
