Which? Conversation is a community site from the people at Which?. It’s a place for Which? experts to give the insider view of the burning consumer issues of the day and tell you why you need to know about it.

A community can’t exist without people, and that’s where you come in. We want you to discuss, question and comment on the issues that matter to you and keep the Conversation going. Wherever possible, we’ll get involved in the Conversation too and respond to any questions you have.

If you’re looking for the Which? Members and Ordinary Members discussion area then head over to which.co.uk/haveyoursay.

About Which?

Which? is the UK’s consumer champion. As an organisation, we’re not for profit and all for protecting consumers – a powerful force for good, here to make life simpler, fairer and safer for everyone.

We stand up for what’s right for consumers, their experiences drive us to make things better. Our research gets to the heart of the consumer issues that matter, and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. We investigate and make change happen –  from tackling online scams to campaigning for safer products, we’re the independent consumer voice that influences politicians and lawmakers and holds businesses to account.

We fund our work mainly through member subscriptions. Businesses whose products or services earn our endorsements can, for a fee, use our name to promote them, and we get commission from some retailer websites where consumers can buy products or services that we feature on our site. We’re not influenced by third parties and we don’t accept freebies from product manufacturers or retailers.

Everything we do is about championing consumers. We’ll always be on their side, fighting their corner and working to make them more powerful.

How to find us

Head office: 2 Marylebone Road, London, NW1 4DF
Tel: 020 7770 7000
9am to 5pm Mondays to Fridays

Customer service centre

Tel: 029 2267 0000

You can reach us from:

8.30am to 6pm on Mondays to Fridays
9am to 1pm on Saturdays