Is this the new great train robbery?

The way the rail compensation system works is in my view designed to short-change travellers. Unfair refund policies are just the tip of the iceberg when it comes to getting compensation from train companies.


Do you care where your wood comes from?

Tree trunk with recycling sign

It’s easy to feel outraged at the suggestion that B&Q and Wickes are selling wood ‘felled illegally from the Borneo rainforest’ – but how much responsibility should we take for checking where our wood comes from?