Online T&Cs longer than Shakespeare plays – who reads them?
Google claims its all-in-one policy (covering search, YouTube, Picasa, Chrome and Android) makes matters simple for us, but the reality is that most users will never read the T&Cs themselves.
Google insists that having one policy to cover multiple products makes for a ‘simple and beautiful experience,’ but this hasn’t gone down well with legal experts, with one data regulator raising concerns that the new policy could be in breach of European data protection laws.
The reality of reading terms and conditions
According to a YouGov poll conducted by Big Brother Watch, only 12% of Google service users claim to have read the new privacy conditions, which have been available for a preview in the weeks leading up to their launch.
To read or not to read, that is the question
T&Cs should be easier to read
Is it any surprise most internet users click ‘accept’ without reading the full terms and conditions, even when these cover all-important matters of privacy?
These days, T&Cs are thrown at you on screens designed to fit in the palm of your hand – the next Apple iOS update for iPhones will be downloadable directly from the device itself. Would you have scroll through iOS 5’s 13,366 word T&Cs on your phone?
Whether it’s down to the staggering word counts or complex legal jargon, it’s not really fair to expect users to read through terms and conditions in full before agreeing to use a service.
Personally, I’d like to see some headline terms and conditions brought to the fore and explained in approachable language before opting to use a service. If the terms are important enough to require fine print, then surely they ought to deserve clear print as well.
Does the length of online T&Cs put you off reading them?
Yes, if they're really long (74%, 484 Votes)
I never read them anyway (23%, 154 Votes)
No, I always read them (3%, 20 Votes)
Total Voters: 658
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