Tag: surcharges

At a screen near you… Cineworld drops online booking fees

Cineworld cinema

Cinemagoers can crack open the popcorn today as Cineworld drops all booking fees, meaning no more surcharges for customers who pay by card when booking online. Will this change your cinema habits? (more about Cineworld drop booking fees...)

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4 people have joined in this Conversation

Excessive card surcharges need to stop now, not in 2013

Airplane flying over number runway

We celebrated when the government pledged to ban 'rip-off' card charges in response to our campaign. But some companies have increased or introduced surcharges in a bid to rake in cash while they still can. (more about unfair surcharges...)

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35 people have joined in this Conversation

Ever been given a holiday discount after you’ve paid?

Plane on jigsaw puzzle

What goes up must come down – that’s one of the basic laws of physics and it should apply to everything on Earth. But does it apply to the fuel and currency surcharges that travel companies pass on to holidaymakers? (more about holiday surcharges)

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We did it! Unfair card surcharges are being banned

Champagne bottle being popped open

With your support, we've lobbied long and hard to make ministers see sense about the unfair charges consumers have to pay when using cards. Now the hard work's paid off – excessive surcharges are being banned! (more about our surcharges victory...)

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129 people have joined in this Conversation

Is this the end of excessive travel money charges?

  • by , Policy Research Assistant
  • Money
  • 20 December 2011
Money plane

Planning your holiday is stressful enough without having to worry about potential charges when buying foreign currency. So, travellers should be pleased to hear the OFT has acted to make industry clean up its act. (more about foreign currency charges...)

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3 people have joined in this Conversation

New consumer rights coming to a place near you… in 2013

Trolley on laptop

In two years, when the Consumer Rights Directive comes into force, consumers will enjoy several new shopping rights. We'd hoped for more at Which?, but there are a few things we can all look forward to. (more about shopping rights...)

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3 people have joined in this Conversation

Ryanair says use our card or pay up. We say no thanks

Tail of a Ryanair airplane

As we work on a hat trick of successes to get rid of surcharges, Ryanair delivers the third iteration of its free payment method - a Ryanair Cash Passport. Get one, or pay £6 per person extra – sound like a good deal? (more about Ryanair's Cash Passport...)

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43 people have joined in this Conversation

Surcharge campaign: help us make a hat trick of successes

Three thumbs up

Before the summer break the OFT recommended government action on excessive surcharging. It's nearly autumn and we’re as determined as ever to achieve our third and final goal - but we need your help. (more about our surcharges campaign...)

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33 people have joined in this Conversation

Luggage allowance – have you been caught out at check-in?

Woman sitting on overstuffed bag

If you listen closely, you'll hear the sound of suitcases being packed as the summer exodus begins. But will travellers be stung for extra fees when they get to the airport and discover they've packed too much? (more about luggage allowance limits...)

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25 people have joined in this Conversation

Success! OFT agrees ‘rip off’ surcharges are unfair

Stop 'rip off' charges logo

As People Power week’s under way, what perfect timing to reveal that your help has resulted in a consumer victory! We have exciting news about our surcharges campaign – and we couldn’t have done it without you. (more about the OFT's announcement...)

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75 people have joined in this Conversation

Thanks to banks, buying holiday cash costs more

  • by , Money's Principal Researcher
  • Money
  • 31 May 2011
Pile of foreign notes

The banks now have holidaymakers in their sights, charging extra fees to buy foreign currency even before they’ve left the UK. And that’s on top of what the Bureau de Change already charges you… (more about buying foreign currency...)

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12 people have joined in this Conversation

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