If phones use terms such as ‘water resistant’ as selling points then shouldn’t the warranty cover the cost of mending broken parts that stop them from resisting water?
It should be easy to change your mobile phone provider to get a better deal. In practice though, we all know switching can be a real hassle. Now Ofcom says it plans to make the process much simpler and quicker.
Recent research has revealed that children will return to school with £3.2bn worth of tech in their school bags. It’s an astronomical amount, but it’s the stark change in attitude towards technology that’s got me thinking.
For the first time, Brits are now using the internet more on their smartphones than on their laptops. Do you do most of your browsing on your phone?
I’m seeing wireless charging advertised everywhere lately. Well-known brands, such as Samsung, promise ‘no cables, no connectors’. But if something sounds too good to be true…
When packing for a holiday, a compact camera used to be one of the first items I’d throw into my suitcase. Now it sits on a shelf at home while I enjoy myself in the sun.
Which? hired experts Pen Test Partners to test the security of the websites of the four major mobile phone providers. In this guest post Ken Munro, from the company, explains the test and what they found.
Do you receive a lot of spam text messages asking you to claim for an accident you’ve never had? Or an SMS to reclaim the PPI money you’ve already reclaimed for free and have since spent on a break in Alicante?
Should you have to pay for a bill that’s been racked up by criminals? The Government has reached a voluntary agreement with five mobile operators to tackle shock phone bills – we don’t think it goes far enough.
What happens if you’ve got rubbish mobile phone signal at home, but you’re locked into a one- or two-year contract? Is it easy to cancel? No, as many of the stories shared on last week’s BBC Watchdog showed.
Not another ‘gate’. The iPhone 4 had ‘antenna-gate’ and the iPhone 6 has been struck with the moniker ‘bend-gate’. So if your iPhone 6 Plus has bent in your pocket, are you entitled to a refund? That depends…
‘Bigger than bigger’ says Apple about the new iPhone 6 and its even bigger brother iPhone 6 Plus. The manufacturer that once lauded thumb-friendly phones has gone big… too big?
In this guest post, Jane Bradley of The Scotsman writes about the murky world of backstreet phone unlocking. Have you ever got your phone unlocked in an independent shop to avoid your network’s high fees?
What’s most important to you when you buy a smartphone? Fingerprint scanning, voice control, 3D graphics…? Somehow I don’t think it’s any of those.