Tag: shopping

Best and worst shops: Did Frozen drag down the Disney Store?

by , Which? Magazine Editor Money 23 May 2015
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Disney characters

Each year we ask customers to help us find the UK’s best and worst shops. One of the more surprising results this time was Disney Store falling from 2nd to 43rd in one year. Could the 'Frozen effect' be to blame? (more about best and worst shops ...)

One person has joined in this Conversation

Why I hate supermarket self-service checkouts

by , Conversation Editor Consumer Rights 18 May 2015
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supermarket_queue_cropped

Self-service checkouts - they seem to be on an unstoppable rise in supermarkets, banks and other stores. I hate them - am I just a Luddite trying to hold back the tide of progress? (more about self-service checkouts ...)

51 people have joined in this Conversation

Why I hate supermarket sliced and packaged bread

by , Which? deputy editor, home and garden Energy & Home 12 May 2015
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Why I hate supermarkets

There is a huge array of plastic-wrapped sliced pap in supermarkets that tries to pretend it’s bread. But I know better. My breadmaker produces a loaf that has a gorgeous crust and a tasty, soft innard that smells divine. (more about making your own bread ...)

14 people have joined in this Conversation

Have you had a problem with smelly kettle water?

by , Senior Home Researcher Energy & Home 3 May 2015
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A cup of tea with some biscuits

Can you help solve a mystery that's threatening to ruin the breakfast time cuppa of tea drinkers up and down the country? Smelly kettle water. It's a problem many of you seem to suffer, judging by comments we've had. (more about kettle mystery ...)

53 people have joined in this Conversation

Is the person cutting your hair qualified?

by , Hair Council CEO Consumer Rights 12 April 2015
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Hair cut

Every day thousands of us have our hair cut by a hairdresser or barber. But have you ever asked whether they have the professional qualifications to do so? Sally from the Hair Council argues there needs to be regulation. (more on hairdressers...)

8 people have joined in this Conversation

What do shops have to say about piped music?

by , Conversation Editor Energy & Home 10 April 2015
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Sound

We’ve had more than 1,300 comments about background music in shops, making it our third most commented post of all time. So what do the most complained about shops have to say about it? (more about store music...)

52 people have joined in this Conversation

Making ‘dodgy deliveries’ a thing of the past

by , CEO of DPD Consumer Rights 7 April 2015
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Computer mouse on delivery boxes

With 19,000 supporters for our Dodgy Deliveries campaign, it’s clear people want to see an end to late, missing or damaged deliveries. Here’s DPD on how technology is helping them meet your expectations. (more about DPD...)

11 people have joined in this Conversation

Shops are spying on you – but does it bother you?

by , Senior Home Researcher Energy & Home 19 March 2015
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Eye spying on you

Threatened by competition from online retailers, shops are introducing new technologies to find out more about you, the customer. Do you find shops analysing your behaviour creepy, or are you happy to accept it? (more about spying shops...)

17 people have joined in this Conversation

Are businesses listening to the voice of disabled consumers?

by , Extra Costs Commission Consumer Rights 18 March 2015
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purple-pound-produced

In this guest post Robin Hindle Fisher, chair of an independent inquiry into the extra costs faced by disabled people, tells us why more businesses need to appreciate the ‘purple pound’. (more about the voice of disabled consumers...)

2 people have joined in this Conversation

Your view: is your supermarket gripe in the top three?

by , Conversation Editor Consumer Rights 11 March 2015
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Half price supermarket offer

There are too many gripes to mention from our last supermarket debate, so I've summed comments on the three that just keep coming up - self-service check-outs, multi-buys and under-stocked shelves. (more about supermarket gripes...)

7 people have joined in this Conversation

Supermarket shopping: what gets on your nerves?

by , Senior Home Researcher Energy & Home 19 February 2015
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supermarket trolley

Long queues, confusing store layouts, ‘unexpected item in the bagging area’… shopping for groceries can really be a chore at times. What irritates you the most about supermarket shopping? (more about supermarket bugbears...)

35 people have joined in this Conversation

Can you top these online grocery substitutions?

by , Senior Home Researcher Energy & Home 20 January 2015
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Shopping trolley whizzing through supermarket

Online supermarket shopping is the most convenient thing since sliced bread. But that's until your sliced bread is replaced with a doughnut. Our recent survey highlights some of the strangest substitutions... (more about online grocery substitutions...)

17 people have joined in this Conversation

Paying £35 for a laptop service you didn’t ask for?

by , Conversation Editor Technology 2 January 2015
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Laptop on man's head

Have you bought a laptop from Currys or PC World and been asked to pay an extra £35 for a set-up service? Did you know about this 'Knowhow' service before buying? Read what Currys has to say about this. (more about Currys and PC World...)

40 people have joined in this Conversation

Are those sale items really good value?

by , Digital Producer Consumer Rights 26 December 2014
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Sales on high street

With mince pies still settling in stomachs and a mass of Christmas packaging overflowing in recycling bins, it’s now officially Christmas sales time. But how can you be sure you’re getting a real bargain? (more about sales...)

3 people have joined in this Conversation

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