Tag: Ofgem

No gas for three weeks? No problem…

by , Consumer Rights Digital Producer Consumer Rights 3 June 2013
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A gas hob ring turned on

Gas. It’s an underrated three-letter word that perhaps I'd overlooked. That is until I was told my gas was going to be turned off for the next fortnight. I've been offered compensation, but is it enough? (more about switching off your gas...)

7 people have joined in this Conversation

Ofgem’s ‘simple energy tariffs’ aren’t simple enough

by , Principal Advocate Energy & Home 2 June 2013
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A pile of lightbulbs

Were your winter energy bills shockingly high? If you’re thinking of switching suppliers to save money, the vast array of tariffs on offer might put you off. That’s why we need genuinely simple energy prices. (more about making energy prices simple...)

14 people have joined in this Conversation

Customers let down by cancelled insulation installations

by , Senior Home Researcher Energy & Home 19 May 2013
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A model house with a bobble hat on the roof

Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)

4 people have joined in this Conversation

Smart meter roll-out delayed – time to get it right

by , Advocacy Officer Energy & Home 13 May 2013
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Green sand timer

News reached us last week that the introduction of smart meters into 30m UK homes would be delayed by a year. Time enough for the government to make sure the £11bn cost doesn't spiral out of control. (more about smart meter roll-out...)

9 people have joined in this Conversation

Confusing energy prices – Ofgem’s plans are not the answer

by , Executive Director Energy & Home 22 April 2013
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Calling for a single unit price

Energy prices are too confusing. The government and Ofgem must sort this mess out by forcing energy companies to present their prices in a clear, simple way. (more about making energy prices simple...)

17 people have joined in this Conversation

We’re calling for radical action for fairer energy tariffs

by , Executive Director Energy & Home 22 February 2013
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The inside of a pylon at sunset

Our executive director, Richard Lloyd, says Ofgem’s proposals for simpler energy tariffs do not go far enough. The Prime Minister’s promise for fairer energy bills will fail without more radical action. (more about simpler energy tariffs...)

13 people have joined in this Conversation

Limited energy tariffs doesn’t mean limited prices

by , Principal Advocate Energy & Home 20 November 2012
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Energy tariffs: large cooling towers at a power station

Last month, the Prime Minister stunned the media, the energy industry and even some of his cabinet colleagues. He promised to legislate so that energy companies have to give the lowest tariff to their customers. (more about limiting energy tariffs...)

18 people have joined in this Conversation

Dear Prime Minister, the energy market is broken

by , Executive Director Energy & Home 17 October 2012
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Pound coins on energy prices

Energy companies have hiked prices, but are their reasons really justified? In this letter to Prime Minister David Cameron, we call on him to commission an urgent, independent review into the energy market. (more about the energy market...)

22 people have joined in this Conversation

Do you think you could beat our tariff test?

by , Senior Advocate Energy & Home 14 October 2012
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Energy tariffs in petrol pump style

We found only one in 10 people could identify the cheapest deal when presented with a range of standard energy tariffs. When shown the tariffs in a simpler form the number shot up to nine out of 10. (more about tariff tests...)

70 people have joined in this Conversation

SSE appeals against misleading sales conviction – and loses

by , Social media manager Energy & Home 16 March 2012
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gavel and word justice

Around 400,000 Scottish and Southern Energy customers may be entitled to redress after the energy giant lost an appeal over a conviction for mis-selling energy tariffs. But how can we stop this happening again? (more on SSE mis-selling...)

3 people have joined in this Conversation

EDF Energy pays £4.5m back to customers – it’s about time

by , Principal Advocate Energy & Home 10 March 2012
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EDF Energy logo and money

An energy company does something it shouldn’t. What usually happens? Ofgem slaps said company on the wrist, fines it a million or two and the money goes straight into the Treasury's coffers. Well, not today. (more about energy companies...)

2 people have joined in this Conversation

Vox pops: Will energy prices force you to cutback this Xmas?

by , Senior Technology Researcher Energy & Home 9 December 2011
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Christmas cutback

This week we were out on the streets asking people whether energy prices were having an affect on their Christmas. And we want to hear from you too – what are you cutting back on this Christmas? (more about your Christmas cutback...)

11 people have joined in this Conversation

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