Gas. It’s an underrated three-letter word that perhaps I'd overlooked. That is until I was told my gas was going to be turned off for the next fortnight. I've been offered compensation, but is it enough? (more about switching off your gas...)
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Were your winter energy bills shockingly high? If you’re thinking of switching suppliers to save money, the vast array of tariffs on offer might put you off. That’s why we need genuinely simple energy prices. (more about making energy prices simple...)
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Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)
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News reached us last week that the introduction of smart meters into 30m UK homes would be delayed by a year. Time enough for the government to make sure the £11bn cost doesn't spiral out of control. (more about smart meter roll-out...)
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Energy prices are too confusing. The government and Ofgem must sort this mess out by forcing energy companies to present their prices in a clear, simple way. (more about making energy prices simple...)
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Our executive director, Richard Lloyd, says Ofgem’s proposals for simpler energy tariffs do not go far enough. The Prime Minister’s promise for fairer energy bills will fail without more radical action. (more about simpler energy tariffs...)
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Last month, the Prime Minister stunned the media, the energy industry and even some of his cabinet colleagues. He promised to legislate so that energy companies have to give the lowest tariff to their customers. (more about limiting energy tariffs...)
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Energy companies have hiked prices, but are their reasons really justified? In this letter to Prime Minister David Cameron, we call on him to commission an urgent, independent review into the energy market. (more about the energy market...)
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We found only one in 10 people could identify the cheapest deal when presented with a range of standard energy tariffs. When shown the tariffs in a simpler form the number shot up to nine out of 10. (more about tariff tests...)
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Around 400,000 Scottish and Southern Energy customers may be entitled to redress after the energy giant lost an appeal over a conviction for mis-selling energy tariffs. But how can we stop this happening again? (more on SSE mis-selling...)
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An energy company does something it shouldn’t. What usually happens? Ofgem slaps said company on the wrist, fines it a million or two and the money goes straight into the Treasury's coffers. Well, not today. (more about energy companies...)
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This week we were out on the streets asking people whether energy prices were having an affect on their Christmas. And we want to hear from you too – what are you cutting back on this Christmas? (more about your Christmas cutback...)
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