Tag: mobile phone

Steer clear of mobile phone bill shock this summer

by , Consumer Rights Producer Technology 30 June 2014
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Mobile roaming

Have you ever come back from a relaxing holiday only to be hit with a huge phone bill? One in six people who have used their mobile phone abroad in the last year feel your pain... (more on bill shock...)

4 people have joined in this Conversation

Mobile phone providers are failing to communicate effectively

by , Chief Executive Technology 24 June 2014
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Mobile phone cartoon

After paying for mobile phone insurance twice over with Carphone Warehouse, our chief executive Peter Vicary-Smith says it’s time mobile phone providers learnt about the art of communication themselves. (more about phone insurance...)

10 people have joined in this Conversation

Are all companies abiding by new costly call rules?

by , Campaign Manager Consumer Rights 13 June 2014
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Red phone

Today the new Consumer Contracts Regulations come into effect. This includes a new law that prohibits most companies from using pricey phone numbers for customer lines. But is everyone sticking to the rules? (more about costly calls...)

16 people have joined in this Conversation

The Bills we want MPs to pick

by , Parliamentary Manager Consumer Rights 12 June 2014
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UK parliament

Today we’re paying a visit to Parliament to lobby MPs to pick one of our suggested backbench Bills. Why? Because there’s a ballot to choose 20 MPs who will be allowed to put forward a ‘Private Member’s Bill’… (more about our Bills...)

4 people have joined in this Conversation

Pat and Rob on the case for free mobile unlocking

by , Conversation Editor Technology 10 June 2014
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Unlock Better Mobile Deals logo

In under two weeks, more than 17,500 people have signed our petition to Unlock Better Mobile Deals. We don’t think handsets should be locked to a network after you’ve left – here's Pat and Rob to explain why. (more about mobile unlocking...)

8 people have joined in this Conversation

We want to unlock better mobile phone deals

by , Campaign Manager Technology 29 May 2014
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Unlock Better Mobile Deals logo

Today we launch our campaign to Unlock Better Mobile Deals. You shouldn’t be trapped in contracts that aren’t right for you, or be stuck with locked phones when your contract ends. And we need your help. (help us unlock mobiles...)

6 people have joined in this Conversation

Your view: revolting against bad battery life

by , Conversation Editor Technology 16 May 2014
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Comment box on phone

Bad smartphone battery life continues to get you worked up, with views coming in from Facebook, Twitter and here on Which? Convo. Is battery life one of your top considerations when buying a smartphone? (more about battery life...)

One person has joined in this Conversation

£89 – a smart price for a smartphone?

by , Technology Researcher Technology 15 May 2014
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Moto E

Are you still to make the step-up to the world of smartphones? Well, despite the number of ads showing that everyone owns an all-singing, all-dancing handset, that’s far from the case. Could the Moto E change that? (more about Moto E...)

7 people have joined in this Conversation

Do you get stressed out by battery-sapping smartphones?

by , Conversation Editor Technology 12 May 2014
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Smartphone battery

Nine in 10 people would feel stressed if their phone’s battery ran out. And yet most smartphones can’t last a day without charge. Should the next smartphone marketing battle be about battery life? (more about phone battery life...)

17 people have joined in this Conversation

Your view: calling for better mobile signal

by , Conversation Editor Technology 11 May 2014
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Comment bubbles from mobile

Our debate about bad mobile phone coverage got a good reception (stop groaning at my pun!) this week. Read how Wavechange helped Lee Beaumont stop leaning out of his window just to get a good signal. (your comments this week...)

4 people have joined in this Conversation

Vodafone promises to keep fixed contract prices fixed

by , Conversation Editor Technology 9 May 2014
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Vodafone store

In good news for millions of mobile customers, Vodafone has announced it will follow the spirit of Ofcom’s new ‘fixed means fixed’ rules. No more mid-contract price hikes from Vodafone… ever. (more about Vodafone's promise...)

7 people have joined in this Conversation

Do you lose your cool when you lose signal?

by , Deputy Technology Editor Technology 5 May 2014
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Man mobile signal

You pay, they provide. That’s how I think my mobile contract works. In return for my £20 a month I get to make calls, send texts and use the net from time to time. But what about when your provider doesn’t provide? (more about mobile coverage...)

8 people have joined in this Conversation

Costly calls aren’t right – why TSB has ditched 0845 numbers

by , TSB's CEO Money 30 April 2014
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Phone cartoon

TSB is supporting Which?’s Costly Calls campaign to move away from high-rate numbers for their customers. Here’s TSB’s CEO Paul Pester on why TSB has switched to local rate 0345 numbers. (more about TSB numbers...)

8 people have joined in this Conversation

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