In today’s Autumn Statement the Chancellor made a number of announcements in big markets ranging from mortgages to energy. So, how will it affect you?
After being hit by a cyber-attack that saw hackers access the details of thousands of its customers, TalkTalk has come out with an offer of compensation. But is it enough?
Do you regularly switch energy supplier, bank or mobile provider? Or are you held back? Here’s Nick Boles MP on why the Government’s working to improve switching.
Now might not be the best time to call 0845 and 0870 numbers – calling them from mobile phones has increased by as much as 100%.
BT has bought the mobile provider EE. O2 is expected to merge with Three. Is it time that the telecoms market was looked at by competition authorities? What do you think about these mergers?
When we’ve previously talked about nuisance calls we’ve generally focussed on calls to your landline. But do you get nuisance calls to your mobile? Our survey says it’s highly likely…
If phones use terms such as ‘water resistant’ as selling points then shouldn’t the warranty cover the cost of mending broken parts that stop them from resisting water?
It should be easy to change your mobile phone provider to get a better deal. In practice though, we all know switching can be a real hassle. Now Ofcom says it plans to make the process much simpler and quicker.
He lives in a pineapple under the sea, and has a best friend named Patrick (sadly not our very own Mr Steen). But even SpongeBob SquarePants would be shocked to receive a bill for over £3,000.
Calling the 123 Speaking Clock now costs at least 39p. It’s probably not something you’re too concerned about, until you spot the phone number mysteriously appearing on your landline phone bill.
Recent research has revealed that children will return to school with £3.2bn worth of tech in their school bags. It’s an astronomical amount, but it’s the stark change in attitude towards technology that’s got me thinking.
More than a year after companies were banned from having costly customer service numbers, we found that some travel companies were still using them. Where have you spotted pricey 084 numbers?
I like companies with 0800 numbers. To me it’s like they’re saying: ‘Give us a ring, we’re happy to talk to you and it won’t cost you a penny.’ Well, unless you’re calling from a mobile that is.
There’s no pleasant way to pay the bills, but being charged extra for how you choose to pay is rubbing salt in the wound. Did you know that not paying by direct debit and getting paper bills could cost you £243 a year?