Tag: mobile phone

How much are you really paying for your handset?

by , Chief Executive Technology 27 January 2015
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Mobile phone on money

Our chief executive Peter Vicary-Smith says it’s time for a heads-up on hidden mobile phone handset costs. Wouldn’t it be easier if the cost of your handset was separate from charges for calls, data and texts? (more about mobile handsets...)

8 people have joined in this Conversation

Utility Warehouse: are you in control of your mobile bill?

by , Utility Warehouse Technology 22 January 2015
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Mobile texting

More than 45,000 people have supported our Unlock Mobiles campaign, and the mobile provider Utility Warehouse supports it too. Here’s Simon on why you should have more control over what you spend on mobiles. (more about mobiles...)

4 people have joined in this Conversation

The hidden cost of your mobile contract

by , Senior Campaigner Technology 16 January 2015
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Unlock Better Mobile Deals logo

Our latest research has found that mobile customers are collectively losing out on billions of pounds a year by being on the wrong contract for their usage. When was the last time you switched mobile contract? (more on switching mobile contracts...)

4 people have joined in this Conversation

Premier Inn stops using 0871 number for customers

by , Senior Home Researcher Transport & Travel 30 December 2014
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premier inn

It might be one of the nation’s favourite hotel chains, but Premier Inn was charging customers too much for phone calls, until we stepped in. Have you spotted a travel firm promoting pricey numbers to customers? (more about Premier Inn...)

10 people have joined in this Conversation

Government and mobile networks plan to drive out not-spots

by , Campaign Manager Technology 18 December 2014
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3D illustration of cellular network over Europe map

In a Government deal, EE, O2, Vodafone and Three Mobile have agreed to dramatically improve mobile coverage across the UK by 2017. Are you ready to see the back of not-spots? (more about mobile coverage...)

6 people have joined in this Conversation

Have HMRC helplines left you hanging on?

by , Senior Money Researcher Money 15 December 2014
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Man on phone bored

It’s true that Her Majesty’s Revenue & Customs gets a lot of calls (60m a year) but, even so, our findings paint a less than flattering picture. Have you been left hanging on the phone by HMRC? (more about HMRC...)

11 people have joined in this Conversation

Is it good to talk? Line rental prices keep rising

by , Technology Researcher Technology 21 November 2014
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Arrow and phone

BT, Sky and TalkTalk are delivering unwanted early Christmas presents to customers by increasing line rental prices in December. And Virgin Media has announced a similar line rental price rise for February next year. (more about line rental price rises...)

15 people have joined in this Conversation

FFA UK: beware of ‘number spoofing’ fraudsters

by , Director of FFA UK Consumer Rights 11 November 2014
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Mobile phone

You'd think you could trust your phone’s caller display, but fraudsters have found a way to spoof your bank’s number. Here’s Katy Worobec of Financial Fraud Action UK to fill you in on ‘number spoofing’. (more about number spoofing...)

13 people have joined in this Conversation

Does a lack of mobile coverage push your buttons?

by , Campaign Manager Technology 7 November 2014
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Screen shot of mobile coverage map

With 3G and 4G the mobile networks are keen to tell us how we can stay connected wherever we go. But that’s not always the case, and finding yourself stuck without any reception can be deeply frustrating. (more on mobile coverage...)

11 people have joined in this Conversation

Scam watch: ‘financial services’ cold callers

by , Online Writer Money 28 October 2014
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Finanical_services__scam

Ever had a call from a scammer posing as a financial services provider? They’re persistent and plausible, but beware of divulging any personal details to these cold callers. (more about 'financial services' scam...)

4 people have joined in this Conversation

Bad phone signal at home – can you cancel your contract?

by , Conversation Editor Technology 23 October 2014
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Mobile-signal

What happens if you’ve got rubbish mobile phone signal at home, but you’re locked into a one- or two-year contract? Is it easy to cancel? No, as many of the stories shared on last week’s BBC Watchdog showed. (more about mobile phone signal...)

22 people have joined in this Conversation

Fake iPhone chargers spark concerns

by , Business Researcher Technology 12 October 2014
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Fake iPhone charger

Have you ever bought an iPhone charger? How confident are you that it’s genuine? Counterfeit phone chargers are a real issue and can put you and others at risk. (more about fake iPhone chargers...)

5 people have joined in this Conversation

Your view: bent phone? You only have yourself to blame

by , Conversation Editor Technology 3 October 2014
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Comment box on phone

We asked you who was to blame for the ‘bendy’ iPhone 6. The emerging debate caught my interest when it curved in a direction I wasn’t expecting – don’t blame it on Apple. (more about the bendy iPhone6...)

4 people have joined in this Conversation

How many nuisance calls do you get a week?

by , Conversation Editor Technology 30 September 2014
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Angry man pulling hair out

As you might have expected, nuisance calls are ranked as the top annoyance among consumers. Our Facebook fans waded into the debate to share their frustration, as well as top tips to avoid cold callers. (more on nuisance calls...)

32 people have joined in this Conversation

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