Tag: holiday

How I got compensation for delayed flights…

by , Guest Contributor Consumer Rights 9 October 2014
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Tap Portugal plane

Holidaymaker Adrian Thompson tells us how he turned his getaway gripe in to a compensation conquest after challenging his airline under the Denied Boarding Regs. Here’s Adrian sharing his story: (more about flight compensation...)

5 people have joined in this Conversation

Too old to travel?

by , Senior Home Researcher Transport & Travel 26 August 2014
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Elderly man's face

Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit. (more about age discrimination...)

21 people have joined in this Conversation

Three rights the travel industry would rather you didn’t use

by , Chief Executive Transport & Travel 22 August 2014
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holiday illustration

With an estimated two million Brits due to head overseas this bank holiday, there are a few consumer rights you can rely on when travel doesn't go as planned. Have you ever exercised your travel rights?  (more about travel rights...)

3 people have joined in this Conversation

FCO: How we helped 17,000 Brits abroad last year

by , Consular Minister, FCO Transport & Travel 20 August 2014
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Bursting holiday suitcase

In this guest post from the FCO's Parliamentary Under-Secretary of State, James Duddridge, we find out how the Government helps British holiday-makers when they experience holiday hassles overseas... (more about Brits abroad...)

What's your opinion on this story?

Car hire: who’s still taking you for a ride?

by , Campaigns Officer Transport & Travel 13 August 2014
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Cars cartoon

You told us you were sick of facing extra car hire charges at the pick-up desk and not getting refunds for fuel you’d paid for upfront but didn’t use. Here are the car hire firms that have changed after our calls for action. (more about car hire...)

2 people have joined in this Conversation

The holiday hassles of a teenager travelling solo

by , Guest Author Transport & Travel 28 July 2014
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Self-service airport check-ins

There’s a new generation of travellers flying the skies solo – teenagers, of which our guest author Kyle is one. But it isn’t always a smooth journey - here are some of the worst holiday hassles he’s encountered. (read more about holidady hassles...)

2 people have joined in this Conversation

Holiday Hassles – this isn’t what it looked like in the brochure!

by , Campaigns Assistant Transport & Travel 21 July 2014
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Holiday hassles illustrations

We recently launched our campaign to stop holiday hassles. Through your comments we've already collected more than 3,000 stories ranging from a holiday hindrance to holiday hell... (more on hotel hassles...)

2 people have joined in this Conversation

Brief cases: couple wins £1,162 in cruise confusion

by , Which? Lawyer Transport & Travel 17 July 2014
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Cruise Ship

Which? members John and Eileen Andrews won back £1,162 with help from our legal experts when their 14-night cruise was cancelled without their knowledge. (more about cruise problems...)

5 people have joined in this Conversation

Do retailers artificially inflate the cost of our suncreams?

by , Campaigns Manager Energy & Home 14 July 2014
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Sun Cream

A new piece of research from The Guardian suggests supermarkets artificially inflate the price of sunscreens to make you feel you’re getting a good deal - a concept we’re all too familiar from our research at Which?. (read more about suncreams...)

7 people have joined in this Conversation

Is Easyjet’s ‘cabin bag guarantee’ really guaranteed?

by , Assistant Travel Editor Transport & Travel 8 July 2014
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easyJet plane

When is a guarantee not a guarantee? In the case of Easyjet’s cabin bag guarantee, it’s when the airport departure gate staff ignore it. Has Easyjet put your cabin baggage in the hold? (more about Easyjet's baggage guarantee...)

14 people have joined in this Conversation

Buying flights? Beware of ATOL fakers

by , Assistant Travel Editor Transport & Travel 4 July 2014
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airlines surcharges BEUC

When you're shopping for holiday flights, always make sure to check the provider is ATOL protected. But be careful - we've found some websites that are displaying the ATOL logo despite not being protected. (more about holiday scams...)

4 people have joined in this Conversation

What’s your biggest airport bugbear?

by , Senior Home Researcher Transport & Travel 28 June 2014
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Airport queue

What’s your biggest gripe when you're at an airport? We surveyed more than 1,000 Which? members to tell us what frustrates them most before they fly off for their holidays... (more about airport frustrations...)

68 people have joined in this Conversation

Give us your view on user reviews

by , Senior Technology Researcher Consumer Rights 27 June 2014
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Comment key on keyboard

Finding out what others have to say can help you buy anything from a car to a meal out. And with more than 150m posts on TripAdvisor, it’s clear we love user reviews. Do you love or loathe user reviews? (more about user reviews...)

11 people have joined in this Conversation

Meet-and-greet airport parking – safe and secure?

by , Senior Home Researcher Transport & Travel 22 June 2014
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Meet and greet parking

How safe is your car when you leave it in the hands of an airport meet-and-greet parking company? You’d hope that your pride and joy is driven safely while you’re away. But that’s not always what we found… (more about meet-and-greet parking...)

9 people have joined in this Conversation

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