Tag: holiday

Can you trust travel insurers?

by , Senior Home Researcher Transport & Travel 28 February 2015
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We rely on our travel insurance to be there for when things don't go our way, especially when we're abroad and don't know the ropes. So why are so many consumers failing to get the cover they need? (more on travel insurance...)

7 people have joined in this Conversation

Brief cases: what to do with an uninvited holiday guest

by , Conversation Editor Consumer Rights 25 January 2015
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Villa with an outhouse

Which? members Frank and Janice Turner paid £2,420 to hire a villa for a family holiday, then found the British owner insisted on living in an outhouse during their stay. (more on holiday problems)

3 people have joined in this Conversation

Have you been penalised for writing a hotel review?

by , Online Writer Transport & Travel 22 November 2014
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Man working on laptop on hotel bed

Here's something new - a hotel in Blackpool charged a guest £100 for leaving a negative review on TripAdvisor. The money has since been refunded, but has anything similar happened to you? (more about hotel reviews...)

12 people have joined in this Conversation

OCU: how we’re cleaning up car hire in Spain

by , Deputy Director at OCU Transport & Travel 21 November 2014
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Cartoon car

Holidaymakers have long complained about some car hire companies in Spain using unfair fuel policies. Here's the Spanish consumer org OCU on how they've worked with Which? to clean up car hire. (more about car hire...)

6 people have joined in this Conversation

Convo quiz: can you guess these top 10 European cities?

by , Conversation Editor Transport & Travel 31 October 2014
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Which? Travel

We thought we'd try something new this week - a Which? Convo quiz. As the autumn chill sets in, cast your mind back to your favourite European city break. Has it made it into our top 10? (more about European cities...)

3 people have joined in this Conversation

How I got compensation for delayed flights…

by , Guest Contributor Consumer Rights 9 October 2014
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Tap Portugal plane

Holidaymaker Adrian Thompson tells us how he turned his getaway gripe in to a compensation conquest after challenging his airline under the Denied Boarding Regs. Here’s Adrian sharing his story: (more about flight compensation...)

6 people have joined in this Conversation

Too old to travel?

by , Senior Home Researcher Transport & Travel 26 August 2014
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Elderly man's face

Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit. (more about age discrimination...)

21 people have joined in this Conversation

Three rights the travel industry would rather you didn’t use

by , Chief Executive Transport & Travel 22 August 2014
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holiday illustration

With an estimated two million Brits due to head overseas this bank holiday, there are a few consumer rights you can rely on when travel doesn't go as planned. Have you ever exercised your travel rights?  (more about travel rights...)

8 people have joined in this Conversation

FCO: How we helped 17,000 Brits abroad last year

by , Consular Minister, FCO Transport & Travel 20 August 2014
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Bursting holiday suitcase

In this guest post from the FCO's Parliamentary Under-Secretary of State, James Duddridge, we find out how the Government helps British holiday-makers when they experience holiday hassles overseas... (more about Brits abroad...)

What's your opinion on this story?

Car hire: who’s still taking you for a ride?

by , Campaigns Officer Transport & Travel 13 August 2014
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Cars cartoon

You told us you were sick of facing extra car hire charges at the pick-up desk and not getting refunds for fuel you’d paid for upfront but didn’t use. Here are the car hire firms that have changed after our calls for action. (more about car hire...)

4 people have joined in this Conversation

The holiday hassles of a teenager travelling solo

by , Guest Author Transport & Travel 28 July 2014
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Self-service airport check-ins

There’s a new generation of travellers flying the skies solo – teenagers, of which our guest author Kyle is one. But it isn’t always a smooth journey - here are some of the worst holiday hassles he’s encountered. (read more about holidady hassles...)

2 people have joined in this Conversation

Holiday Hassles – this isn’t what it looked like in the brochure!

by , Campaigns Assistant Transport & Travel 21 July 2014
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Holiday hassles illustrations

We recently launched our campaign to stop holiday hassles. Through your comments we've already collected more than 3,000 stories ranging from a holiday hindrance to holiday hell... (more on hotel hassles...)

2 people have joined in this Conversation

Brief cases: couple wins £1,162 in cruise confusion

by , Which? Lawyer Transport & Travel 17 July 2014
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Cruise Ship

Which? members John and Eileen Andrews won back £1,162 with help from our legal experts when their 14-night cruise was cancelled without their knowledge. (more about cruise problems...)

5 people have joined in this Conversation

Do retailers artificially inflate the cost of our suncreams?

by , Campaigns Manager Energy & Home 14 July 2014
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Sun Cream

A new piece of research from The Guardian suggests supermarkets artificially inflate the price of sunscreens to make you feel you’re getting a good deal - a concept we’re all too familiar from our research at Which?. (read more about suncreams...)

7 people have joined in this Conversation

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