Tag: holiday

Holiday firms: give us a break from sneaky fees and bad service

by , Chief Executive Transport & Travel 27 July 2015
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Suitcases and plane

Holidaymakers are an easy target for unscrupulous businesses, says Which? chief executive Peter Vicary-Smith. It’s high time the travel industry cleaned up its act. (more about pleas to the travel industry ...)

6 people have joined in this Conversation

Travel money myths and why I miss travellers’ cheques

by , Conversation Editor Money 27 June 2015
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Currency

Getting travel money used to be simple. When I first went abroad to Greece 20 years ago I brought travellers’ cheques - like everyone else seemed to do at the time. (more about travel money ...)

17 people have joined in this Conversation

Why I don’t take a compact camera on holiday any more

by , Senior Technology Researcher Technology 23 June 2015
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Holiday picture

When packing for a holiday, a compact camera used to be one of the first items I’d throw into my suitcase. Now it sits on a shelf at home while I enjoy myself in the sun. (more about taking holiday photos ...)

8 people have joined in this Conversation

Brief cases: what are your rights when a holiday is cancelled?

by , Which? Lawyer Consumer Rights 22 June 2015
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flights with suitcases

Imagine the frustration of a special family holiday being cancelled at the last minute. When this happened to Valerie she was able to get back not only the cost of the holiday but - with our help - £3,000 compensation. (more about holiday compensation ...)

One person has joined in this Conversation

Brief cases: goods bought abroad prove to be faulty

by , Which? Legal Lawyer Consumer Rights 26 May 2015
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ring main

How do you get your money back if you buy goods abroad that turn out to have a problem when you get them home? That's the problem Catherine Ward posed when she came to us for legal advice. (more about goods bought abroad ...)

3 people have joined in this Conversation

Did the ad for your holiday fail to match the reality?

by , Senior Home Researcher Transport & Travel 23 May 2015
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Picture of dream holiday against stormy sky

It’s easier than ever to find out about hotels and holiday resorts. But while the descriptions in brochures and online often sound great, plenty of us have horror stories about places that weren’t quite as described. (more about holiday horror stories ...)

2 people have joined in this Conversation

Your view: how much would you pay for a comfortable flight?

by , Conversation Moderator Consumer Rights 17 May 2015
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Airplane flying over number runway

How much would you be prepared to pay for extra legroom on a flight? 'Not very much', is the answer from most of you so far. Our poll's still open, so make sure to cast your vote. (more about legroom on planes ...)

5 people have joined in this Conversation

How much would you pay for extra legroom on flights?

by , Conversation Editor Transport & Travel 4 May 2015
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Woman sleeping on a plane

Have you ever paid more to get extra legroom when flying economy? Did you think the comfort was worth the cost or just another way for the airline to get more money out of you? (more about legroom on planes...)

14 people have joined in this Conversation

Do you buy travel insurance add-ons?

by , Senior Home Researcher Transport & Travel 18 April 2015
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Pink suitcase with travel insurance label

When you’re planning your holiday, do you have ‘flight cancellation insurance’ on your checklist alongside your passport and your holiday money? If so, are such travel insurance add-ons worth it? (more about

2 people have joined in this Conversation

How many Mini Eggs can you get for £1?

by , Digital Producer Energy & Home 3 April 2015
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Cadbury's Mini Eggs

Products are shrinking; Patrick once counted crisps; and Easter is upon us. I’ve been inspired by all three and tasked myself with answering your burning Easter question – how many Mini Eggs do you get for £1? (more about Mini Eggs...)

5 people have joined in this Conversation

Can you trust travel insurers?

by , Senior Home Researcher Transport & Travel 28 February 2015
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travelinsurance2

We rely on our travel insurance to be there for when things don't go our way, especially when we're abroad and don't know the ropes. So why are so many consumers failing to get the cover they need? (more on travel insurance...)

7 people have joined in this Conversation

Brief cases: what to do with an uninvited holiday guest

by , Conversation Editor Consumer Rights 25 January 2015
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Villa with an outhouse

Which? members Frank and Janice Turner paid £2,420 to hire a villa for a family holiday, then found the British owner insisted on living in an outhouse during their stay. (more on holiday problems)

4 people have joined in this Conversation

Have you been penalised for writing a hotel review?

by , Online Writer Transport & Travel 22 November 2014
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Man working on laptop on hotel bed

Here's something new - a hotel in Blackpool charged a guest £100 for leaving a negative review on TripAdvisor. The money has since been refunded, but has anything similar happened to you? (more about hotel reviews...)

12 people have joined in this Conversation

OCU: how we’re cleaning up car hire in Spain

by , Deputy Director at OCU Transport & Travel 21 November 2014
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Cartoon car

Holidaymakers have long complained about some car hire companies in Spain using unfair fuel policies. Here's the Spanish consumer org OCU on how they've worked with Which? to clean up car hire. (more about car hire...)

8 people have joined in this Conversation

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