Tag: holiday

Brief cases: goods bought abroad prove to be faulty

by , Which? Legal Lawyer Consumer Rights 26 May 2015
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ring main

How do you get your money back if you buy goods abroad that turn out to have a problem when you get them home? That's the problem Catherine Ward posed when she came to us for legal advice. (more about goods bought abroad ...)

One person has joined in this Conversation

Did the ad for your holiday fail to match the reality

by , Senior Home Researcher Transport & Travel 23 May 2015
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Picture of dream holiday against stormy sky

It’s easier than ever to find out about hotels and holiday resorts. But while the descriptions in brochures and online often sound great, plenty of us have horror stories about places that weren’t quite as described. (more about holiday horror stories ...)

What's your opinion on this story?

Your view: how much would you pay for a comfortable flight?

by , Conversation Moderator Consumer Rights 17 May 2015
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Airplane flying over number runway

How much would you be prepared to pay for extra legroom on a flight? 'Not very much', is the answer from most of you so far. Our poll's still open, so make sure to cast your vote. (more about legroom on planes ...)

5 people have joined in this Conversation

How much would you pay for extra legroom on flights?

by , Conversation Editor Transport & Travel 4 May 2015
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Woman sleeping on a plane

Have you ever paid more to get extra legroom when flying economy? Did you think the comfort was worth the cost or just another way for the airline to get more money out of you? (more about legroom on planes...)

14 people have joined in this Conversation

Do you buy travel insurance add-ons?

by , Senior Home Researcher Transport & Travel 18 April 2015
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Pink suitcase with travel insurance label

When you’re planning your holiday, do you have ‘flight cancellation insurance’ on your checklist alongside your passport and your holiday money? If so, are such travel insurance add-ons worth it? (more about

2 people have joined in this Conversation

How many Mini Eggs can you get for £1?

by , Digital Producer Energy & Home 3 April 2015
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Cadbury's Mini Eggs

Products are shrinking; Patrick once counted crisps; and Easter is upon us. I’ve been inspired by all three and tasked myself with answering your burning Easter question – how many Mini Eggs do you get for £1? (more about Mini Eggs...)

5 people have joined in this Conversation

Can you trust travel insurers?

by , Senior Home Researcher Transport & Travel 28 February 2015
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travelinsurance2

We rely on our travel insurance to be there for when things don't go our way, especially when we're abroad and don't know the ropes. So why are so many consumers failing to get the cover they need? (more on travel insurance...)

7 people have joined in this Conversation

Brief cases: what to do with an uninvited holiday guest

by , Conversation Editor Consumer Rights 25 January 2015
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Villa with an outhouse

Which? members Frank and Janice Turner paid £2,420 to hire a villa for a family holiday, then found the British owner insisted on living in an outhouse during their stay. (more on holiday problems)

4 people have joined in this Conversation

Have you been penalised for writing a hotel review?

by , Online Writer Transport & Travel 22 November 2014
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Man working on laptop on hotel bed

Here's something new - a hotel in Blackpool charged a guest £100 for leaving a negative review on TripAdvisor. The money has since been refunded, but has anything similar happened to you? (more about hotel reviews...)

12 people have joined in this Conversation

OCU: how we’re cleaning up car hire in Spain

by , Deputy Director at OCU Transport & Travel 21 November 2014
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Cartoon car

Holidaymakers have long complained about some car hire companies in Spain using unfair fuel policies. Here's the Spanish consumer org OCU on how they've worked with Which? to clean up car hire. (more about car hire...)

6 people have joined in this Conversation

Convo quiz: can you guess these top 10 European cities?

by , Conversation Editor Transport & Travel 31 October 2014
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Which? Travel

We thought we'd try something new this week - a Which? Convo quiz. As the autumn chill sets in, cast your mind back to your favourite European city break. Has it made it into our top 10? (more about European cities...)

3 people have joined in this Conversation

How I got compensation for delayed flights…

by , Guest Contributor Consumer Rights 9 October 2014
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Tap Portugal plane

Holidaymaker Adrian Thompson tells us how he turned his getaway gripe in to a compensation conquest after challenging his airline under the Denied Boarding Regs. Here’s Adrian sharing his story: (more about flight compensation...)

6 people have joined in this Conversation

Too old to travel?

by , Senior Home Researcher Transport & Travel 26 August 2014
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Elderly man's face

Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit. (more about age discrimination...)

21 people have joined in this Conversation

Three rights the travel industry would rather you didn’t use

by , Chief Executive Transport & Travel 22 August 2014
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holiday illustration

With an estimated two million Brits due to head overseas this bank holiday, there are a few consumer rights you can rely on when travel doesn't go as planned. Have you ever exercised your travel rights?  (more about travel rights...)

8 people have joined in this Conversation

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