This one almost slipped under the radar – another mobile provider is hiking prices for customers locked into fixed contracts. Talkmobile is increasing prices by around 3% for its pay-monthly customers. (more about Talkmobile's price rise...)
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A lot has happened since we launched our Fixed Means Fixed campaign. Our formal complaint led to Ofcom launching a consultation on price rises during fixed contracts – and your views were integral to our response. (more about our response to Ofcom...)
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EE, ‘the new network for your digital life’, has announced a price rise for Orange and T-Mobile customers locked into fixed monthly plans. It might be a new network, but it's the same old story. (more about EE's price rise...)
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After more than 2,000 comments and 38,000 pledges on our Fixed Means Fixed campaign, Ofcom's launched a consultation on how to tackle price hikes on fixed contracts. We still need your support to get the right result. (more about Ofcom's consultation...)
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And so the last of the big five mobile phone providers has followed the others by announcing a price rise for its existing pay monthly customers. From 28 February watch your O2 bills sneak up. (more about O2 hikes phone prices...)
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Happy Orange Wednesday! Or not so happy if you’re actually an Orange customer. One year ago today Orange announced a price rise on fixed mobile contracts, but how much did this add to its customers' bills? (more about Orange's price rise...)
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Is Ofcom about to call time on communication providers that raise prices on fixed contracts? Today the regulator announced its plan for a consultation into protecting consumers from surprise price hikes. (more about Ofcom's consultation...)
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Who’s to blame for all these mobile phone price rises? If you’re to believe what some of you have heard from Vodafone reps, it’s Ofcom and the government’s fault. So what does Vodafone have to say for itself? (more about price rise excuses...)
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Well what do you know – Vodafone is putting its prices up again for existing pay-monthly contract customers. It was almost a year ago since it last put prices up. This is turning into a recurring nightmare. (more on Vodafone's price rises...)
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Beat the energy price rises? I didn’t think it was possible. But Ofgem licence terms mean you can escape from your contract if gas and electricity prices go up. There’s a lesson here for the mobile industry… (more on fixed energy contracts...)
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Did you know your ‘fixed’ mobile contract can go up in price? No? Maybe that’s because, as our recent mystery shopping reveals, many phone shop assistants don’t explain that at the point of sale. (more about our undercover research...)
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Ever been caught out by small print? It’s not rare, as our Fixed Means Fixed campaign proves. New proposals suggest you should be allowed to challenge unfair terms if they’re not transparent and prominent. (more about small print...)
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