Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)
What's your opinion on this story?
News reached us last week that the introduction of smart meters into 30m UK homes would be delayed by a year. Time enough for the government to make sure the £11bn cost doesn't spiral out of control. (more about smart meter roll-out...)
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You may have seen today's Daily Mail story about the 'standing charges' energy companies levy on customers. If you've ever read your bill, you’ll be familiar with the term, but what are these charges? Why do they vary? (more about energy standing charges...)
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We’re campaigning for simple energy prices at Which?. In this guest post, Nigel Mason of Co-operative Energy explains how its research shows eight in 10 people don’t realise they're paying more than they need to. (more about simple energy prices...)
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Energy prices are too confusing. The government and Ofgem must sort this mess out by forcing energy companies to present their prices in a clear, simple way. (more about making energy prices simple...)
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Trust in energy companies has been dwindling while prices have been creeping up. Over to Tim Yeo MP, who's giving you a chance to share your questions with your energy suppliers. Do you trust your supplier? (more about energy supplier trust...)
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With so many bills to keep track of every month, perhaps it was inevitable that I would run into a problem. But after an expensive mistake with my energy direct debit, I’ll start watching my bills like a hawk. (more about inaccurate energy bills...)
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District heating schemes could be a low-carbon solution for energy supplies, but customers are not protected by consumer regulations. Are you part of a shared heating scheme? (more about district heating schemes...)
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We called for energy supplier complaints data to be made public and Ofgem listened. Now that the figures are available, you can see how the companies compare. Have you ever complained to your energy supplier? (more about energy company complaints...)
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I’m sure you’ll have heard about the latest announcement from British Gas today. The company posted an 11% rise in profits on its residential supply business. But I’m not here to bash British Gas for making money... (more on energy bill costs...)
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Our executive director, Richard Lloyd, says Ofgem’s proposals for simpler energy tariffs do not go far enough. The Prime Minister’s promise for fairer energy bills will fail without more radical action. (more about simpler energy tariffs...)
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We've launched our third investigation into how energy deals are sold over the phone - energy companies are getting better at offering us the cheapest tariff, but are still struggling to give us accurate quotes. (more about energy sales over the phone...)
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