Tag: energy bills

Brief cases: has your energy bill been recalculated?

by , Which? Lawyer Energy & Home 23 November 2014
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Woman reading bill looking shocked

Which? Legal member Ian Walker came to us for advice after his energy firm tried to recalculate his bill and charge him extra. Has your energy supplier every changed your bill? (more about energy tariffs...)

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Is your energy supplier failing to explain a ‘simple’ tariff?

by , Campaigns Manager Energy & Home 19 November 2014
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Word 'energy' in bulb

Have you switched energy suppliers recently? If so, did you use the Tariff Comparison Rate (TCR) to help inform your decision? Do you know what it is and how its designed to help you? (more about energy tariffs...)

7 people have joined in this Conversation

Do you keep your tech on standby?

by , Senior Technology Researcher Energy & Home 17 October 2014
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TV standby button

This week an Energy Saving Trust report hit the headlines with the claim that households could save £1.7bn a year by switching off appliances in standby. (more about tech on stand-by...)

5 people have joined in this Conversation

Are you paying more but using less energy?

by , Senior Statistician Energy & Home 17 October 2014
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Energy prices up

Ever get the feeling that despite reducing your energy usage your bills aren't get any smaller? Well, it’s not just you - our research shows we’re paying an average of £410 more a year compared to a decade ago. (more on rising energy costs...)

6 people have joined in this Conversation

The Government must urgently cut smart meter roll-out costs

by , Campaigns Officer Energy & Home 7 October 2014
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Energy meter

Have you had a smart meter installed in your house? The official roll-out’s due to start next year, but we’re concerned about the £10.9bn cost. That’s why we’re calling on the Government to urgently cut costs. (more about smart meters...)

63 people have joined in this Conversation

Are we paying a fair price for our energy?

by , Campaigns Manager Energy & Home 12 September 2014
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Fair energy illustration

Has autumn's arrival prompted you to think about your energy bills? At Which?, we're renewing our efforts to tackle the UK's energy issues and have launched a new campaign to get you a fair price for energy. (more on fair energy pricing...)

12 people have joined in this Conversation

Is your cash held in a closed energy account?

by , Conversation Editor Energy & Home 11 September 2014
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Pound coin on gas hob

The Big Six energy suppliers have taken up Ofgem’s challenge to refund their customers more than £153m held in closed accounts. Are you owed money by an energy supplier? (more about energy cash...)

6 people have joined in this Conversation

Loyalty to your insurer could cost you dearly

by , Money Researcher Money 16 August 2014
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Man with hand on heart

Last month I asked whether loyalty pays when it comes to buying key services, like insurance. We’ve now crunched the numbers to find out whether loyalty really does pay or not… (more about loyalty...)

4 people have joined in this Conversation

Success! Ofgem refers energy market for full investigation

by , Campaigns Manager Energy & Home 26 June 2014
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Coin on gas flame

In a win for our Fix the Big Six campaign, Ofgem today referred the energy market to the Competition & Markets Authority for a full market investigation. What changes do you want to see in the energy market? (more about Ofgem's announcement...)

13 people have joined in this Conversation

Would a :-) or :-( convince you to save energy?

by , Campaigns Officer Energy & Home 25 June 2014
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Smiley face on box

Even when the weather's hotting up, you can’t keep energy costs out of the news. The latest development is a study of 540 homes which found a smiley face can help people save energy. Confused? Let me fill you in. (more about smileys...)

8 people have joined in this Conversation

A shocking number of complaints to the Big Six

by , Campaigns Manager Energy & Home 18 June 2014
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Fix the Big Six campaign logo

We’ve just published the latest stats for complaints to the Big Six energy suppliers. And the figures show that they’re getting more of them than ever. If there was ever a time for change, it’s now. (more about energy complaints...)

24 people have joined in this Conversation

Ofgem calls on the Big Six to explain their prices

by , Campaigns Manager Energy & Home 11 June 2014
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High price for energy and gasoline in a news article headline

In the last year wholesale gas prices have fallen by 38%, and wholesale electricity prices have fallen by 23%. Yet, average dual fuel bills have risen by 7%. The regulator Ofgem has asked for an explanation. (more about the Big Six...)

11 people have joined in this Conversation

Brief cases: bungling firm bills for empty home

by , Which? Lawyer Energy & Home 25 May 2014
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man holding energy bill

Energy company Eon billed Which? member Nancy Stephens £212 to pay for electricity and gas in a house where no one was living at the time. And it threatened her with legal action before Eon’s CEO intervened. (more about energy bills...)

2 people have joined in this Conversation

Q&A with Greg Barker MP: what’s the new Green Deal fund?

by , Energy Minister Energy & Home 8 May 2014
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A green magnifying glass

Households carrying out energy efficiency improvements can now get up to £7,600 via a new Green Deal fund. In this post, Greg Barker answers questions about the fund and how the Green Deal's going in general. (more about the Green Deal...)

8 people have joined in this Conversation

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