Tag: energy bills

Do you know your cheapest time-of-use tariff hours?

by , Senior Researcher Energy & Home 13 April 2014
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Clock under lightening

About 3.9m UK households are on energy tariffs, which mean they get cheaper electricity at certain times. So you'd think it’s important to know exactly what those hours are to make sure you save as much as you can... (more about tariffs...)

4 people have joined in this Conversation

It’s make or break time for energy suppliers

by , Executive Director Energy & Home 27 March 2014
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Energy prices up

The results are in. The outcome of the long-awaited energy market assessment was released today and it’s good news for the 45,000 of you who backed our Fix the Big Six campaign. But we haven’t won yet... (more about the energy market...)

52 people have joined in this Conversation

SSE: Why we’re freezing energy prices

by , SSE Retail Group MD Energy & Home 26 March 2014
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Gas hob flame

In good news for Which?'s Fix the Big Six campaign, SSE has announced a price freeze until 2016 and a plan to separate its retail and wholesale businesses. Here’s SSE’s Will Morris to explain today’s announcements. (more about SSE's price freeze...)

8 people have joined in this Conversation

A joint call for the energy market to be investigated

by , Energy & Home 24 March 2014
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Fix the Big Six campaign logo

The Federation of Small Businesses (FSB) supports our calls to fix the broken energy market. Which? executive director, Richard Lloyd, writes to the regulators alongside Mike Cherry, the National Policy Chairman. (more about power switches...)

8 people have joined in this Conversation

Ever been confused by an energy tariff? You’re not alone

by , Senior Researcher Energy & Home 14 March 2014
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Man confused by bills

Our latest investigation reveals that while Ofgem’s new rules for standardised energy tariffs are a step in the right direction, most people still find them confusing. (more about energy tariffs...)

16 people have joined in this Conversation

Will QR codes lower your energy bills?

by , Head of Campaigns Energy & Home 11 March 2014
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QR code

Want a cheaper energy deal? Can't be bothered with the rigmarole of finding your energy bills, plugging details into a price comparison site and choosing the best deal? Could QR codes on energy bills be the answer? (more about QR codes...)

5 people have joined in this Conversation

Does an energy supplier owe you money?

by , Advocacy Officer Energy & Home 28 February 2014
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Pound coins on energy prices

The Big Six have been asked by Ofgem to return millions to former customers after it was found they were holding £400m in credit from closed accounts. Are you owed money by your previous energy supplier? (more about the Big Six...)

11 people have joined in this Conversation

District heat users – are you happy with your service?

by , Energy & Home 26 February 2014
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District heating pipes

There are around 210,000 households who get their heat supplied through a heat network - known as district or communal heating. But little is known about people’s experiences or the prices they pay. (more about district heating...)

5 people have joined in this Conversation

Are you losing money due to faulty electricity meter clocks?

by , Senior Researcher Energy & Home 16 February 2014
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Clock with light

They say time is money. But would you be surprised to hear that simply checking the clock on your electricity meter could save you hundreds of pounds a year? Clocks showing the wrong time are going unnoticed… (more about meter clocks...)

40 people have joined in this Conversation

Time to Fix the Big Six and the broken energy market

by , Advocacy Officer Energy & Home 14 February 2014
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Fix the Big Six campaign logo

Our energy market is broken. We don’t know if the price we pay for our energy is fair, trust in energy companies is at a disastrously low level and bills are rising sharply every year. It’s about time we fixed things. (help us Fix the Big Six...)

8 people have joined in this Conversation

177 MPs back Robert Halfon’s campaign on energy bills

by , MP for Harlow Energy & Home 3 February 2014
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Calling your energy company

Robert Halfon MP tells us how he’s pushing energy companies to ensure non-Direct Debit customers pay a fair price for paying their bill. With support from 177 MPs across the parties, he's demanding action. (more about energy bill payment methods...)

16 people have joined in this Conversation

How good is your energy company’s customer service?

by , Senior Home Researcher Energy & Home 20 January 2014
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Energy bulbs

We published the results of our annual energy satisfaction survey today – and the smaller companies have yet again topped the charts for customer service. Are you with one of the best or worst energy suppliers? (more about energy company satisfaction...)

9 people have joined in this Conversation

Cheers for the Chancellor or still feeling the squeeze?

by , Executive Director Money 6 December 2013
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Thumbs up and down

Did you follow the Chancellor’s Autumn Statement yesterday? What do the plans mean for you and the challenge of dealing with the rising cost of living? Here’s the Which? digest of the key announcements... (more on the Autumn Statement..)

15 people have joined in this Conversation

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