Tag: energy bills

Success! Ofgem refers energy market for full investigation

by , Campaigns Manager Energy & Home 26 June 2014
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Coin on gas flame

In a win for our Fix the Big Six campaign, Ofgem today referred the energy market to the Competition & Markets Authority for a full market investigation. What changes do you want to see in the energy market? (more about Ofgem's announcement...)

10 people have joined in this Conversation

Would a :-) or :-( convince you to save energy?

by , Campaigns Officer Energy & Home 25 June 2014
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Smiley face on box

Even when the weather's hotting up, you can’t keep energy costs out of the news. The latest development is a study of 540 homes which found a smiley face can help people save energy. Confused? Let me fill you in. (more about smileys...)

8 people have joined in this Conversation

A shocking number of complaints to the Big Six

by , Campaigns Manager Energy & Home 18 June 2014
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Fix the Big Six campaign logo

We’ve just published the latest stats for complaints to the Big Six energy suppliers. And the figures show that they’re getting more of them than ever. If there was ever a time for change, it’s now. (more about energy complaints...)

16 people have joined in this Conversation

Ofgem calls on the Big Six to explain their prices

by , Campaigns Manager Energy & Home 11 June 2014
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High price for energy and gasoline in a news article headline

In the last year wholesale gas prices have fallen by 38%, and wholesale electricity prices have fallen by 23%. Yet, average dual fuel bills have risen by 7%. The regulator Ofgem has asked for an explanation. (more about the Big Six...)

11 people have joined in this Conversation

Brief cases: bungling firm bills for empty home

by , Which? Lawyer Energy & Home 25 May 2014
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man holding energy bill

Energy company Eon billed Which? member Nancy Stephens £212 to pay for electricity and gas in a house where no one was living at the time. And it threatened her with legal action before Eon’s CEO intervened. (more about energy bills...)

One person has joined in this Conversation

Q&A with Greg Barker MP: what’s the new Green Deal fund?

by , Energy Minister Energy & Home 8 May 2014
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A green magnifying glass

Households carrying out energy efficiency improvements can now get up to £7,600 via a new Green Deal fund. In this post, Greg Barker answers questions about the fund and how the Green Deal's going in general. (more about the Green Deal...)

8 people have joined in this Conversation

Your view: remarks on regulation

by , Conversation Editor Consumer Rights 4 May 2014
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Speech bubbles

We invited Vince Cable to explain what the Government is doing to put consumers at the forefront of regulation. The debate was quickly in full swing, so we've rounded up some of your best comments. (more about regulation..)

6 people have joined in this Conversation

Vince Cable: ‘Getting the fair deal you deserve’

by , Business Secretary Consumer Rights 1 May 2014
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Vince Cable

In his second guest post for our site, Business Secretary Vince Cable reviews how the Government is tackling regulation to improve the rail networks, the energy market and shopping at your local supermarket... (more about regulatory reform...)

25 people have joined in this Conversation

Do you know your cheapest time-of-use tariff hours?

by , Senior Researcher Energy & Home 13 April 2014
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Clock under lightening

About 3.9m UK households are on energy tariffs, which mean they get cheaper electricity at certain times. So you'd think it’s important to know exactly what those hours are to make sure you save as much as you can... (more about tariffs...)

9 people have joined in this Conversation

It’s make or break time for energy suppliers

by , Executive Director Energy & Home 27 March 2014
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Energy prices up

The results are in. The outcome of the long-awaited energy market assessment was released today and it’s good news for the 45,000 of you who backed our Fix the Big Six campaign. But we haven’t won yet... (more about the energy market...)

57 people have joined in this Conversation

SSE: Why we’re freezing energy prices

by , SSE Retail Group MD Energy & Home 26 March 2014
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Gas hob flame

In good news for Which?'s Fix the Big Six campaign, SSE has announced a price freeze until 2016 and a plan to separate its retail and wholesale businesses. Here’s SSE’s Will Morris to explain today’s announcements. (more about SSE's price freeze...)

8 people have joined in this Conversation

A joint call for the energy market to be investigated

by , Energy & Home 24 March 2014
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Fix the Big Six campaign logo

The Federation of Small Businesses (FSB) supports our calls to fix the broken energy market. Which? executive director, Richard Lloyd, writes to the regulators alongside Mike Cherry, the National Policy Chairman. (more about power switches...)

8 people have joined in this Conversation

Ever been confused by an energy tariff? You’re not alone

by , Senior Researcher Energy & Home 14 March 2014
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Man confused by bills

Our latest investigation reveals that while Ofgem’s new rules for standardised energy tariffs are a step in the right direction, most people still find them confusing. (more about energy tariffs...)

17 people have joined in this Conversation

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