Tag: cold callers

SSE appeals against misleading sales conviction – and loses

gavel and word justice

Around 400,000 Scottish and Southern Energy customers may be entitled to redress after the energy giant lost an appeal over a conviction for mis-selling energy tariffs. But how can we stop this happening again? (more on SSE mis-selling...)

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Why it’s time to cut off the technical support scammers

Hook catching computer mouse

Someone you don’t know phones up and tells you that there’s something wrong with your computer. What do you do? Hang up, or give them remote access to your PC and hand over your money? (more about technical support scams...)

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37 people have joined in this Conversation

The ‘Microsoft phone scam’ simply won’t hang up

Hand over red keyboard

The thing that annoys me most about cold callers is not when they’re out to sell something, but when they’re trying to scam me into handing over my card details. Phone scams are on the up, as your comments prove. (more about phone scams...)

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95 people have joined in this Conversation

The last days of doorstep – are energy companies playing fair?

Doorstep seller

Five of the big six energy suppliers have announced that they’ll stop doorstep selling. That’s great, but we want their last few weeks to be done by the book. But after an alert on Twitter, we’re not sure they are. (more about doorstep selling...)

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10 people have joined in this Conversation

Phone, door, street: I just don’t want company reps to talk to me

Stop sign

British Gas is going to suspend doorstep sales. Add them to SSE and that’s two companies down... only the rest to go. It looks like good news, but will our intrepid salespeople just pick up the phone instead? (more about cold calling...)

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9 people have joined in this Conversation

What’s life like for an energy salesperson?

Salesman talking to woman on doorstep

British Gas may stop doorstep selling and SSE has already suspended sales. And we know how consumers dislike doorstep selling… but what’s life like for the energy salespeople who spend their days cold-calling? (more about energy sales...)

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5 people have joined in this Conversation

SSE drops doorstep energy selling…

Do not disturb sign

...don't slam the door on your way out. Wow! SSE is suspending doorstep sales. The energy company just announced that it will stop sending out sellers paid on commission. Let’s hope others will follow in its footsteps. (more about doorstep selling...)

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3 people have joined in this Conversation

You said no to doorstep selling – so does British Gas

Doorbell being pressed

British Gas has announced that it may stop door-to-door selling. We’re cracking out the Cava, but probably won’t be onto the champagne until we can see companies move away from pressure sales altogether. (more about doorstep energy selling...)

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6 people have joined in this Conversation

Microsoft late to raise cold calling scam alarm

Hand shadow over computer keyboard

Microsoft's finally warned customers of cold callers claiming to be from its tech support team. The aim is to stop others falling victim to unnecessary PC repairs, something we’ve been working on for over a year. (more about Microsoft scams...)

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38 people have joined in this Conversation

Knock knock. ‘Want to switch energy supplier?’

Doorstep seller

Pushy salespeople are more likely to make me scream than open my purse, especially when I'm fed cheesy lies. Scottish & Southern Energy is the latest to be rapped – would you switch energy deals on the doorstep? (more about doorstep sellers...)

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15 people have joined in this Conversation

Been a victim of rogue traders? Don’t forget Trading Standards

  • by , Lead Investigative Researcher
  • Money
  • 11 April 2011
A rogue trader selling watches

Scammers, rogue traders and lousy service providers are all over the news, but there are ways to hit back. One often forgotten way to do this is to get in touch with your local Trading Standards department. (more about Trading Standards...)

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5 people have joined in this Conversation

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