This week, Barclays was found to be manipulating lending rates and NatWest, Ulster Bank and Royal Bank of Scotland customers suffered as a result of technical glitches. But has this affected our trust in the banks? (more about trust in banks...)
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The news of rate-fixing at Barclays comes at a time when financial regulation is being debated in parliament. Ultimately this scandal highlights that four years on from the financial crisis, nothing's changed. (more about banking reform...)
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Barclays' chairman Marcus Agius has resigned, admitting the rate-fixing scandal has unveiled ‘unacceptable standards of behaviour’. But it’s too little too late, and doesn't fix the corruption at the heart of the system. (more about prosecuting bankers...)
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We get plenty of calls about power of attorney, and they don’t make happy listening. Banks are letting their customers down at this potentially stressful time – so what's going wrong and why? (more about power of attorney...)
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Have you been affected by NatWest’s banking blip? What may be a ‘technical’ issue for NatWest has resulted in some seriously unhappy customers. Here’s your feedback and our advice on getting money back. (more about NatWest's glitch...)
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You asked us to name and shame the big companies that use expensive phone numbers and praise the ones that don’t. So we’ve done just that for banks, insurers and energy providers. (more about premium numbers...)
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Every year the Chancellor delivers his Mansion House speech - the topic, the state of the British economy. It might sound heavy but bear with me as this year’s could offer some light relief from our financial worries. (more on the Chancellor's speech...)
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Marks and Spencer has been around for over 125 years and is popular among its customers in a way that banks can only dream of. But do we really want to do our banking at the same time as shopping for socks? (more on M&S banking...)
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It's teetering on the edge of a default and potentially leaving the Eurozone. But will you spend any summer nights in Greece this year if it means you’ll get a cheaper holiday deal there? (more about holidaying in Greece...)
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According to the future regulator responsible for the UK's financial stability, banks should stop offering so-called free current accounts if Britain wants to stamp out mis-selling scandals. But is he right? (more about 'free' bank accounts...)
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A couple of days ago, HSBC customers were fuming when a technical glitch meant many were unable to use their debit cards or withdraw cash from ATMs. But should HSBC have to pay them compensation? (more about compensating customers...)
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Milo, the Which? watchdog, is the face of our campaign for a strong, open and proactive financial regulator. In this guest post, Justin Tomlinson explains why he was the first MP to adopt Milo and what he represents. (more about Watchdog not lapdog...)
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