Tag: banking

Barclays and NatWest fiasco – has it shaken your trust in banks?

by , Campaigns and Community Producer Money 6 July 2012
VN:F [1.9.22_1171]
1 - 0
Scrabble tiles spell out 'trust'

This week, Barclays was found to be manipulating lending rates and NatWest, Ulster Bank and Royal Bank of Scotland customers suffered as a result of technical glitches. But has this affected our trust in the banks? (more about trust in banks...)

7 people have joined in this Conversation

No more excuses and no more delays – fix broken banking

by , Senior Advocate Money 3 July 2012
VN:F [1.9.22_1171]
4 - 0
Broken piggy bank

The news of rate-fixing at Barclays comes at a time when financial regulation is being debated in parliament. Ultimately this scandal highlights that four years on from the financial crisis, nothing's changed. (more about banking reform...)

6 people have joined in this Conversation

Prosecute bankers when banks break the law

by , Principal Policy Adviser Money 2 July 2012
VN:F [1.9.22_1171]
7 - 0
Barclays bank logo

Barclays' chairman Marcus Agius has resigned, admitting the rate-fixing scandal has unveiled ‘unacceptable standards of behaviour’. But it’s too little too late, and doesn't fix the corruption at the heart of the system. (more about prosecuting bankers...)

30 people have joined in this Conversation

Power-less of attorney – banks need to get it right

by , Lead Investigative Researcher Money 1 July 2012
VN:F [1.9.22_1171]
2 - 0
Pen signing document

We get plenty of calls about power of attorney, and they don’t make happy listening. Banks are letting their customers down at this potentially stressful time – so what's going wrong and why? (more about power of attorney...)

23 people have joined in this Conversation

Has NatWest’s glitch sent your bank account into meltdown?

by , Conversation Editor Money 25 June 2012
VN:F [1.9.22_1171]
2 - 1
Natwest

Have you been affected by NatWest’s banking blip? What may be a ‘technical’ issue for NatWest has resulted in some seriously unhappy customers. Here’s your feedback and our advice on getting money back. (more about NatWest's glitch...)

19 people have joined in this Conversation

Stop charging loyal customers more to call your company!

by , Head of Money Money 21 June 2012
VN:F [1.9.22_1171]
7 - 2
Hand holding a phone

You asked us to name and shame the big companies that use expensive phone numbers and praise the ones that don’t. So we’ve done just that for banks, insurers and energy providers. (more about premium numbers...)

59 people have joined in this Conversation

Will the Chancellor restore your confidence in the banks?

by , Principal Policy Adviser Money 14 June 2012
VN:F [1.9.22_1171]
5 - 2
Mansion House

Every year the Chancellor delivers his Mansion House speech - the topic, the state of the British economy. It might sound heavy but bear with me as this year’s could offer some light relief from our financial worries. (more on the Chancellor's speech...)

12 people have joined in this Conversation

This is not just a bank… this is an M&S bank

by , Money Researcher Money 12 June 2012
VN:F [1.9.22_1171]
1 - 0
marks and spencer logo front of shopiStock_000019476690Small

Marks and Spencer has been around for over 125 years and is popular among its customers in a way that banks can only dream of. But do we really want to do our banking at the same time as shopping for socks? (more on M&S banking...)

18 people have joined in this Conversation

Is Eurozone chaos putting you off holidays in Greece?

by , Travel Researcher Transport & Travel 29 May 2012
VN:F [1.9.22_1171]
1 - 0
greece written in sand

It's teetering on the edge of a default and potentially leaving the Eurozone. But will you spend any summer nights in Greece this year if it means you’ll get a cheaper holiday deal there? (more about holidaying in Greece...)

3 people have joined in this Conversation

Banishing ‘free’ bank accounts won’t stop mis-selling

by , Principal Policy Adviser Money 24 May 2012
VN:F [1.9.22_1171]
4 - 0
Pound coin

According to the future regulator responsible for the UK's financial stability, banks should stop offering so-called free current accounts if Britain wants to stamp out mis-selling scandals. But is he right? (more about 'free' bank accounts...)

3 people have joined in this Conversation

Should banks pay up when they mess up?

by , Deputy Money Editor Money 22 May 2012
VN:F [1.9.22_1171]
2 - 0
Frustrated customer at cash machine

A couple of days ago, HSBC customers were fuming when a technical glitch meant many were unable to use their debit cards or withdraw cash from ATMs. But should HSBC have to pay them compensation? (more about compensating customers...)

2 people have joined in this Conversation

Justin Tomlinson: Why I was first to adopt the Which? watchdog

by , MP for North Swindon Money 16 May 2012
VN:F [1.9.22_1171]
17 - 0
Justin Tomlinson MP on Milo map

Milo, the Which? watchdog, is the face of our campaign for a strong, open and proactive financial regulator. In this guest post, Justin Tomlinson explains why he was the first MP to adopt Milo and what he represents. (more about Watchdog not lapdog...)

2 people have joined in this Conversation

Browse by Category

Consumer Rights

612 Conversations

7658 Participants

18717 Comments

Energy & Home

482 Conversations

5174 Participants

15569 Comments

Money

637 Conversations

4027 Participants

9794 Comments

Technology

647 Conversations

5560 Participants

14143 Comments

Transport & Travel

483 Conversations

3546 Participants

9870 Comments