Tag: banking

Are your savings safe when a bank goes bust?

by , Money 19 April 2014
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Banker asking for help

When we tested bank staff’s knowledge of the Financial Services Compensation Scheme (FSCS) not one of the call-handlers we spoke to told us about the scheme without being prompted... (more about financial compensation...)

6 people have joined in this Conversation

Why competition in the current account market needs urgent attention

by , Executive Director Money 15 April 2014
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Bank card being cut with scissors

Today we call on the Competition and Markets Authority (CMA) to refer the current account market for a full competition inquiry. The unhealthy dominance of the biggest banks needs to end. (more about banking...)

6 people have joined in this Conversation

FCA: Why we want the cost of calls to financial firms cut

by , Chief Executive of the FCA Money 15 April 2014
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Person making phone call

In a win for our Costly Calls campaign, the FCA has asked financial firms to offer basic rate phone lines for their customers. Here’s Martin Wheatley of the FCA sharing the announcement with you all. (more about costly calls...)

4 people have joined in this Conversation

Richard’s speech to bankers & regulators on banking reform

by , Executive Director Money 4 April 2014
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A build your own bank kit

Our executive director Richard Lloyd recently spoke at the Westminster Business Forum on the ‘Next steps for banking reform’ to regulators, MPs and banks. Here is an extract from the speech he gave. (more about banking...)

6 people have joined in this Conversation

The CMA: Making competition work for consumers

by , Chief Exec of the CMA Consumer Rights 1 April 2014
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Bank sign with a crack in it

The new Competition and Markets Authority today took up its role. In this guest post, chief exec Alex Chisholm sets out what the CMA wants to do for consumers, including investigating the energy and banking markets. (more about the CMA...)

3 people have joined in this Conversation

Simpler savings are just the first step

by , Money Researcher Money 31 March 2014
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Saving money in jam jars

‘Simplicity is the ultimate sophistication’, wrote Leonardo da Vinci. The growing trend for more straightforward savings is encouraging, but there’s still plenty of room for improvement in the market. (more about simpler savings...)

4 people have joined in this Conversation

What’s the best way to contact your bank?

by , Senior Money Researcher Money 19 March 2014
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Woman using cheque book in bank

Banks are increasingly turning to technology as the way to meet our banking needs - and it seems most of you are happy with this. How do you prefer to contact your bank? (more about contacting your bank...)

8 people have joined in this Conversation

Cash Isas: from hero to zero?

by , Money Researcher Money 16 March 2014
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Coins grow into savings

From warmly welcomed to washed up; it’s been a rocky 15 years for cash Isas. They were launched by the government in 1999 to encourage us to save, but with rates at rock bottom, that incentive has all but disappeared. (more about cash Isas...)

3 people have joined in this Conversation

Charging to use a current account? It’s not for me

by , Money 5 March 2014
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Chequebook and bank card

The introduction of current account charges has been suggested as the remedy to a variety of financial ills over the years. Most recently, it’s been proposed to tackle banking transparency – but is this the solution? (more about current account charges...)

32 people have joined in this Conversation

Nationwide card glitches take customers by surprise

by , Money Researcher Money 21 February 2014
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Nationwide logo

Today Nationwide customers have been experiencing payment problems, with cards being declined. Have you been hit by a banking IT glitch that left you unable to pay? (more about Nationwide's glitch...)

6 people have joined in this Conversation

The case of calculation impossible with overdraft fees

by , Senior Money Researcher Money 17 January 2014
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Confused student

If you go overdrawn, have you ever worked out how much it’s costing you? Do you wait for your bank to tell you how much it’s charging you each month and keep your fingers crossed that it’s not too painful? (more about overdraft fees..)

4 people have joined in this Conversation

Are you excited about mobile payments?

by , Online Writer Money 16 January 2014
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Girl using mobile phone

HSBC, First Direct, Nationwide, Santander and Metro Bank will soon allow their customers to buy goods using Zapp once the app launches later this year. So will you be zapping over your payments? (more about mobile payments..)

7 people have joined in this Conversation

Phone, online or in person – what’s the best way to bank?

by , Senior Money Researcher Money 4 January 2014
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Bank signs

Visiting your local bank branch to pay in a cheque is almost a thing of the past. Thanks to phone and online banking, we can now do most of our transactions at the touch of a button. But this isn't free from problems… (more about contacting your bank...)

14 people have joined in this Conversation

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