Tag: banking

How safe is telephone banking?

by , Senior Money Researcher Money 21 May 2013
VN:F [1.9.22_1171]
0 - 0
telephone banking

Do you think your bank's security checks are thorough enough? When we investigated the banks' telephone security systems, we found big differences between the best and worst banks. (more about telephone banking security...)

5 people have joined in this Conversation

Can the Help to Buy scheme really help me to buy?

by , Deputy Money Editor Money 23 April 2013
VN:F [1.9.22_1171]
0 - 4
Fingers on sketch of home

Not many people can say they've swooned at the Chancellor, but that’s the feeling I had when he announced the two new measures under the Help to Buy mortgage scheme in his Budget speech last month. (more about the Help to Buy scheme...)

4 people have joined in this Conversation

Drive-thru banking: would you like fries with that transaction?

by , Money Researcher Money 22 April 2013
VN:F [1.9.22_1171]
3 - 0
Drive thru sign

Metro Bank is to launch its first ‘drive-thru bank’ in a couple of weeks’ time, allowing customers to do their full range of day-to-day banking transactions without leaving their cars. (more about drive-thru banking...)

7 people have joined in this Conversation

Why shouldn’t bankers play by the rules?

by , Campaigns Assistant Money 19 April 2013
VN:F [1.9.22_1171]
4 - 1
A judge's gavel and block

The majority of people have told us they want bankers to be bound by an independent code of conduct. So we’re calling on the government to create one, and make it a legal requirement for all bankers to follow it. (more about a restoring trust in banking...)

5 people have joined in this Conversation

Is your bank a good problem solver?

by , Senior Money Researcher Money 14 April 2013
VN:F [1.9.22_1171]
2 - 0
Crossword filled in with bank names

The way a bank handles its complaints says a lot about its attitude to customer service. So are banks working hard enough to address their customers' complaints and learn from their mistakes? (more about bank complaints...)

5 people have joined in this Conversation

Are you happy to jump through hoops for telephone banking?

by , Senior Money Researcher Money 9 April 2013
VN:F [1.9.22_1171]
0 - 0
Pomeranian jumping through a hoop

These days, there are more ways to bank than ever. You can do it online or by using apps on your smartphone, but whatever happened to the good old-fashioned phone call? (more about telephone banking security...)

14 people have joined in this Conversation

The new financial regulator mustn’t go soft on the banks

by , Principal Policy Adviser Money 22 March 2013
VN:F [1.9.22_1171]
9 - 0
Spanner with pound coin

Our Watchdog not Lapdog campaign called for the new financial regulator to be strong, open and proactive. Martin Wheatley must stick to his plans for tough action - even if it's unpopular with the bankers. (more about the FCA...)

6 people have joined in this Conversation

We put banks to the test on cash Isa advice…

by , Money Researcher Money 21 March 2013
VN:F [1.9.22_1171]
0 - 0
Cartoon of man holding Isa football shirt, illustration by Peter Pachoumis

Cash Isas are a popular and well-established way to save, but our recent investigation reveals that some of Britain's biggest banks are failing to give the right advice when it comes to transferring these savings. (more about cash Isa advice...)

5 people have joined in this Conversation

Which bank owns your bank – and why does it matter?

by , Money Researcher Money 22 February 2013
VN:F [1.9.22_1171]
5 - 3
A man looking very confused

Who do you bank with? That question can be more complicated than it first seems. And ultimately, the answer could affect the security of your savings if your bank happens to go bust. (more about which banks own which...)

One person has joined in this Conversation

How one woman made a £26,000 mistake

by , Principal Money Researcher Money 12 February 2013
VN:F [1.9.22_1171]
2 - 1
The word 'oops!'

I recently read the story of a person who lost tens of thousands of pounds, all down to a small, unfortunate mistake. It got me to thinking – are the safeguards in place for internet banking really stringent enough? (more about making banking mistakes...)

18 people have joined in this Conversation

Life in 2030 – what does the future hold?

by , Insight Researcher Money 8 February 2013
VN:F [1.9.22_1171]
3 - 0
Robot in box

What will your finances look like in 2030? If you’re anything like me, you’ll probably find it hard to imagine one year in advance, never mind 17. Yet, we’ve been looking into the future – what will the economy look like? (more about life in 2030...)

10 people have joined in this Conversation

Are George Osborne’s plans to fix banking enough?

by , Advocacy Officer Money 4 February 2013
VN:F [1.9.22_1171]
1 - 1
Picture of a pound coin

George Osborne has officially branded 2013 ‘the year of change in our banking system’ in his speech launching the Banking Reform Bill. But do the reforms really go far enough? (more about the future of banking...)

28 people have joined in this Conversation

Browse by Category

Consumer Rights

610 Conversations

7644 Participants

18557 Comments

Energy & Home

481 Conversations

5167 Participants

15541 Comments

Money

636 Conversations

4017 Participants

9777 Comments

Technology

646 Conversations

5546 Participants

14123 Comments

Transport & Travel

483 Conversations

3542 Participants

9865 Comments