Beko should have acted faster on fridge freezer fires
If you own a 5 to 11 year old Beko fridge freezer (not a standalone fridge or freezer), check your model number, as they have been linked to 20 fires in London over the last three years.
The London Fire Brigade has put out an urgent fire warning to owners of up to 500,000 Beko fridge freezers, following a tower block fire last week.
Newer models don’t have the fault, so don’t worry if you’ve bought one in the last four years.
Although Beko has taken some steps to contact customers with the affected models, it hasn’t acted very swiftly – it knew there was a problem with these fridge freezers last June. Why did it take the company over a year to make this safety problem public?
Do you own a Beko fridge freezer?
The fault relates to the fridge’s defrost timer, which can fail and overheat when water gets into it, leading to an electrical malfunction.
Beko says it has tracked down and sent letters to 200,000 customers, and made modifications to 11,000 appliances so far. But ultimately, more needs to be done to ensure all customers are protected; not just those Beko has contact details for.
If you have a Beko fridge freezer that is 5 to 11 years old, check the model numbers on Which.co.uk to see if yours is affected. If it is, call Beko immediately to ask what steps need to be taken.
Do you own a Beko fridge freezer? Have you had any problems with it so far? Did you receive a letter from Beko asking you to get in touch, or maybe the company has already modified your fridge freezer?
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