Conversations about: Transport & Travel

Network Rail open up about the causes of delays

by , Transport & Travel 1 September 2014
VN:F [1.9.22_1171]
7 - 0
Delayed flights on screen with holidaymakers

Have you ever felt frustrated when the station manager announces the dreaded ‘delay’ word over a tannoy? Kirsty Ivanoski-Nichol, Transparency Manager at Network Rail, explains what they're doing to help… (more on train delays...)

One person has joined in this Conversation

Too old to travel?

by , Senior Home Researcher Transport & Travel 26 August 2014
VN:F [1.9.22_1171]
1 - 1
Elderly man's face

Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit. (more about age discrimination...)

9 people have joined in this Conversation

Three rights the travel industry would rather you didn’t use

by , Chief Executive Transport & Travel 22 August 2014
VN:F [1.9.22_1171]
2 - 0
holiday illustration

With an estimated two million Brits due to head overseas this bank holiday, there are a few consumer rights you can rely on when travel doesn't go as planned. Have you ever exercised your travel rights?  (more about travel rights...)

3 people have joined in this Conversation

FCO: How we helped 17,000 Brits abroad last year

by , Consular Minister, FCO Transport & Travel 20 August 2014
VN:F [1.9.22_1171]
4 - 0
Bursting holiday suitcase

In this guest post from the FCO's Parliamentary Under-Secretary of State, James Duddridge, we find out how the Government helps British holiday-makers when they experience holiday hassles overseas... (more about Brits abroad...)

What's your opinion on this story?

Do train companies act on your feedback?

by , Campaigns Officer Transport & Travel 14 August 2014
VN:F [1.9.22_1171]
3 - 0
Get Trains On Track logo

Since the launch of our Get Trains On Track campaign you’ve been sharing your train tales with us. We’ve now delivered these to the train companies and asked them to outline how they’ll act on your feedback. (more about train companies...)

19 people have joined in this Conversation

Car hire: who’s still taking you for a ride?

by , Campaigns Officer Transport & Travel 13 August 2014
VN:F [1.9.22_1171]
0 - 0
Cars cartoon

You told us you were sick of facing extra car hire charges at the pick-up desk and not getting refunds for fuel you’d paid for upfront but didn’t use. Here are the car hire firms that have changed after our calls for action. (more about car hire...)

One person has joined in this Conversation

Tfl to refuse congestion charge payments via copycat sites

by , Conversation Editor Transport & Travel 7 August 2014
VN:F [1.9.22_1171]
0 - 0
london congestion charge sign

Copycat websites continue to draw in unwitting punters. One of the most common scams relates to the London congestion charge, but now Transport for London plans to step up its action against them. (more about copycat websites...)

4 people have joined in this Conversation

The merry-go-rounds of the luggage carousel

by , Campaigns Assistant Transport & Travel 2 August 2014
VN:F [1.9.22_1171]
2 - 0
Holiday hassles illustrations

Hundreds of you have complained about luggage issues via our campaign. Gatwick passengers were subject to delays at the baggage carousels last weekend, and the case may be the same this weekend... (more on luggage delays...)

4 people have joined in this Conversation

The holiday hassles of a teenager travelling solo

by , Guest Author Transport & Travel 28 July 2014
VN:F [1.9.22_1171]
6 - 0
Self-service airport check-ins

There’s a new generation of travellers flying the skies solo – teenagers, of which our guest author Kyle is one. But it isn’t always a smooth journey - here are some of the worst holiday hassles he’s encountered. (read more about holidady hassles...)

2 people have joined in this Conversation

Holiday Hassles – this isn’t what it looked like in the brochure!

by , Campaigns Assistant Transport & Travel 21 July 2014
VN:F [1.9.22_1171]
2 - 0
Holiday hassles illustrations

We recently launched our campaign to stop holiday hassles. Through your comments we've already collected more than 3,000 stories ranging from a holiday hindrance to holiday hell... (more on hotel hassles...)

What's your opinion on this story?

Brief cases: couple wins £1,162 in cruise confusion

by , Which? Lawyer Transport & Travel 17 July 2014
VN:F [1.9.22_1171]
0 - 1
Cruise Ship

Which? members John and Eileen Andrews won back £1,162 with help from our legal experts when their 14-night cruise was cancelled without their knowledge. (more about cruise problems...)

2 people have joined in this Conversation

Air your getaway gripes and put a stop to holiday hassles

by , Advocacy Officer Transport & Travel 12 July 2014
VN:F [1.9.22_1171]
2 - 0
Holiday hassles illustrations

Despite the grey skies and heavy rain, summer is upon us and many take the opportunity to take a well-earned break. But many of you have told us that your holidays have not been quite as hassle-free as you hoped… (more about holiday hassles...)

18 people have joined in this Conversation

Is Easyjet’s ‘cabin bag guarantee’ really guaranteed?

by , Assistant Travel Editor Transport & Travel 8 July 2014
VN:F [1.9.22_1171]
4 - 1
easyJet plane

When is a guarantee not a guarantee? In the case of Easyjet’s cabin bag guarantee, it’s when the airport departure gate staff ignore it. Has Easyjet put your cabin baggage in the hold? (more about Easyjet's baggage guarantee...)

14 people have joined in this Conversation

Browse by Category

Consumer Rights

753 Conversations

9294 Participants

26604 Comments

Energy & Home

624 Conversations

6920 Participants

23657 Comments

Money

803 Conversations

5882 Participants

15312 Comments

Technology

762 Conversations

7293 Participants

18928 Comments

Transport & Travel

595 Conversations

4695 Participants

13269 Comments