Conversations about: Transport & Travel

Have you been penalised for writing a hotel review?

by , Online Writer Transport & Travel 22 November 2014
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Man working on laptop on hotel bed

Here's something new - a hotel in Blackpool charged a guest £100 for leaving a negative review on TripAdvisor. The money has since been refunded, but has anything similar happened to you? (more about hotel reviews...)

7 people have joined in this Conversation

OCU: how we’re cleaning up car hire in Spain

by , Deputy Director at OCU Transport & Travel 21 November 2014
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Cartoon car

Holidaymakers have long complained about some car hire companies in Spain using unfair fuel policies. Here's the Spanish consumer org OCU on how they've worked with Which? to clean up car hire. (more about car hire...)

4 people have joined in this Conversation

Will you be affected by the latest flight rights victories?

by , Lawyer Transport & Travel 5 November 2014
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Delayed flights on screen with holidaymakers

Things are looking up for those hit by flight delays – two recent Supreme Court decisions against travel giants Thomson and Jet2 have given more teeth to our rights to claim compensation. (more on flight right changes...)

4 people have joined in this Conversation

Jo Swinson: getting you a better deal on used cars

by , Consumer Affairs Minister Transport & Travel 1 November 2014
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Used cars sign

Buying a used car isn’t always easy. Are you getting the best deal? Or are you being taken in by a scammer wanting to make a quick buck? Here’s Jo Swinson on what’s being done to get you a better deal on used cars. (more about used cars...)

10 people have joined in this Conversation

Convo quiz: can you guess these top 10 European cities?

by , Conversation Editor Transport & Travel 31 October 2014
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Which? Travel

We thought we'd try something new this week - a Which? Convo quiz. As the autumn chill sets in, cast your mind back to your favourite European city break. Has it made it into our top 10? (more about European cities...)

3 people have joined in this Conversation

Will the universal spare wheel save you when you break down?

by , Senior Cars Researcher Transport & Travel 24 October 2014
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Car wheel with a puncture

If you get a puncture that’s beyond repair in a car that lacks a spare wheel, there’s a good chance you’ll have to be towed to a garage by a breakdown provider. Not anymore. (more about the universal spare wheel...)

9 people have joined in this Conversation

O’Leary: customers flock to Ryanair despite Which? surveys

by , Ryanair CEO Transport & Travel 11 September 2014
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Ryanair aircraft

In this guest post Ryanair’s chief exec Michael O’Leary argues that Which? surveys don’t reflect what customers want from an airline. What’s most important to you when you fly? Do you fly with Ryanair? (more about Ryanair...)

18 people have joined in this Conversation

Earl Okin: the challenges of travelling with my guitar

by , Musician Transport & Travel 2 September 2014
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Couple travelling with a guitar

Holiday hassles come in all shapes and sizes, especially when it comes to travelling with an instrument. Here’s singer-songwriter, musician and comedian Earl Okin on the trials and tribulations of flying with a guitar. (more holiday hassles...)

One person has joined in this Conversation

Network Rail opens up about the causes of delays

by , Transport & Travel 1 September 2014
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Delayed flights on screen with holidaymakers

Have you ever felt frustrated when the station manager announces the dreaded ‘delay’ word over a tannoy? Kirsty Ivanoski-Nichol, Transparency Manager at Network Rail, explains what they're doing to help… (more on train delays...)

7 people have joined in this Conversation

Too old to travel?

by , Senior Home Researcher Transport & Travel 26 August 2014
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Elderly man's face

Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit. (more about age discrimination...)

21 people have joined in this Conversation

Three rights the travel industry would rather you didn’t use

by , Chief Executive Transport & Travel 22 August 2014
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holiday illustration

With an estimated two million Brits due to head overseas this bank holiday, there are a few consumer rights you can rely on when travel doesn't go as planned. Have you ever exercised your travel rights?  (more about travel rights...)

3 people have joined in this Conversation

FCO: How we helped 17,000 Brits abroad last year

by , Consular Minister, FCO Transport & Travel 20 August 2014
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Bursting holiday suitcase

In this guest post from the FCO's Parliamentary Under-Secretary of State, James Duddridge, we find out how the Government helps British holiday-makers when they experience holiday hassles overseas... (more about Brits abroad...)

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Do train companies act on your feedback?

by , Campaigns Officer Transport & Travel 14 August 2014
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Get Trains On Track logo

Since the launch of our Get Trains On Track campaign you’ve been sharing your train tales with us. We’ve now delivered these to the train companies and asked them to outline how they’ll act on your feedback. (more about train companies...)

19 people have joined in this Conversation

Car hire: who’s still taking you for a ride?

by , Campaigns Officer Transport & Travel 13 August 2014
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Cars cartoon

You told us you were sick of facing extra car hire charges at the pick-up desk and not getting refunds for fuel you’d paid for upfront but didn’t use. Here are the car hire firms that have changed after our calls for action. (more about car hire...)

2 people have joined in this Conversation

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