Conversations about: Transport & Travel

Can you trust travel insurers?

by , Senior Home Researcher Transport & Travel 28 February 2015
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We rely on our travel insurance to be there for when things don't go our way, especially when we're abroad and don't know the ropes. So why are so many consumers failing to get the cover they need? (more on travel insurance...)

4 people have joined in this Conversation

Saving money on train tickets – what do you do?

by , Senior Home Researcher Transport & Travel 16 February 2015
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Train ticket in pocket

Train ticket prices went up again in January 2015. Season ticket holders are now paying 2.5% more than last year, with other tickets rising on average by 2.2%. But there are ways to save money on train tickets… (more about train tickets...)

13 people have joined in this Conversation

Hotel bill shock: the hidden ‘extra’ you have to pay

by , Senior Home Researcher Transport & Travel 10 January 2015
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Hotel key on keyboard

Whether it's for work or a holiday getaway, stays in hotels can be expensive enough. And now it seems some hotel booking sites are being sneaky with the non-optional fees, leaving guests caught out. (more on hotel bill shock...)

8 people have joined in this Conversation

Would you pay more for a flight with a punctual airline?

by , Senior Home Researcher Transport & Travel 6 January 2015
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Would you pay more to fly with an airline with an excellent punctuality record? For a short-haul flight I think I probably would and a number of members said they would too... (more on prompt flights...)

9 people have joined in this Conversation

Premier Inn stops using 0871 number for customers

by , Senior Home Researcher Transport & Travel 30 December 2014
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premier inn

It might be one of the nation’s favourite hotel chains, but Premier Inn was charging customers too much for phone calls, until we stepped in. Have you spotted a travel firm promoting pricey numbers to customers? (more about Premier Inn...)

10 people have joined in this Conversation

Have you been penalised for writing a hotel review?

by , Online Writer Transport & Travel 22 November 2014
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Man working on laptop on hotel bed

Here's something new - a hotel in Blackpool charged a guest £100 for leaving a negative review on TripAdvisor. The money has since been refunded, but has anything similar happened to you? (more about hotel reviews...)

12 people have joined in this Conversation

OCU: how we’re cleaning up car hire in Spain

by , Deputy Director at OCU Transport & Travel 21 November 2014
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Cartoon car

Holidaymakers have long complained about some car hire companies in Spain using unfair fuel policies. Here's the Spanish consumer org OCU on how they've worked with Which? to clean up car hire. (more about car hire...)

5 people have joined in this Conversation

Will you be affected by the latest flight rights victories?

by , Lawyer Transport & Travel 5 November 2014
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Delayed flights on screen with holidaymakers

Things are looking up for those hit by flight delays – two recent Supreme Court decisions against travel giants Thomson and Jet2 have given more teeth to our rights to claim compensation. (more on flight right changes...)

8 people have joined in this Conversation

Jo Swinson: getting you a better deal on used cars

by , Consumer Affairs Minister Transport & Travel 1 November 2014
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Used cars sign

Buying a used car isn’t always easy. Are you getting the best deal? Or are you being taken in by a scammer wanting to make a quick buck? Here’s Jo Swinson on what’s being done to get you a better deal on used cars. (more about used cars...)

11 people have joined in this Conversation

Convo quiz: can you guess these top 10 European cities?

by , Conversation Editor Transport & Travel 31 October 2014
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Which? Travel

We thought we'd try something new this week - a Which? Convo quiz. As the autumn chill sets in, cast your mind back to your favourite European city break. Has it made it into our top 10? (more about European cities...)

3 people have joined in this Conversation

Will the universal spare wheel save you when you break down?

by , Senior Cars Researcher Transport & Travel 24 October 2014
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Car wheel with a puncture

If you get a puncture that’s beyond repair in a car that lacks a spare wheel, there’s a good chance you’ll have to be towed to a garage by a breakdown provider. Not anymore. (more about the universal spare wheel...)

12 people have joined in this Conversation

O’Leary: customers flock to Ryanair despite Which? surveys

by , Ryanair CEO Transport & Travel 11 September 2014
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Ryanair aircraft

In this guest post Ryanair’s chief exec Michael O’Leary argues that Which? surveys don’t reflect what customers want from an airline. What’s most important to you when you fly? Do you fly with Ryanair? (more about Ryanair...)

20 people have joined in this Conversation

Earl Okin: the challenges of travelling with my guitar

by , Musician Transport & Travel 2 September 2014
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Couple travelling with a guitar

Holiday hassles come in all shapes and sizes, especially when it comes to travelling with an instrument. Here’s singer-songwriter, musician and comedian Earl Okin on the trials and tribulations of flying with a guitar. (more holiday hassles...)

One person has joined in this Conversation

Network Rail opens up about the causes of delays

by , Transport & Travel 1 September 2014
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Delayed flights on screen with holidaymakers

Have you ever felt frustrated when the station manager announces the dreaded ‘delay’ word over a tannoy? Kirsty Ivanoski-Nichol, Transparency Manager at Network Rail, explains what they're doing to help… (more on train delays...)

7 people have joined in this Conversation

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