Conversations about: Technology

Your view: will we ever get rid of the ‘Microsoft’ scam?

by , Campaigns and Community Producer Technology 24 May 2013
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Toy telephone

Once again, mention of the 'Microsoft' scam call got you all talking this week. From funny ways to waste the scammers’ time, to deciding who should deal with this problem, we round up your responses. (more about Microsoft scammers...)

2 people have joined in this Conversation

What’s your best tip for navigating the call centre maze?

by , Technology Graduate Technology 22 May 2013
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A frustrated customer on the phone

Automated systems used by call centres are the bugbear of many. Hundreds of you have shared your tips and tricks, so what's the solution to the call centre maze? (more about dealing with call centres...)

5 people have joined in this Conversation

Xbox One – is ‘all-in-one entertainment’ what we want?

by , Conversation Editor Technology 22 May 2013
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Xbox One

Microsoft has played its cards for the next generation of gaming. Or, perhaps, the next generation of entertainment. All-in-one entertainment. One box to rule your living room – the Xbox One. Is this what we want? (more about the Xbox One...)

4 people have joined in this Conversation

The true cost of the ‘Microsoft support’ scam call

by , Deputy Computing Editor Technology 21 May 2013
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Cartoon of man with phone

Have you been called by bogus Microsoft support scammers? We've heard from readers who've been conned into paying hundreds after falling victim. We’ve spoken to Microsoft to find out the scale of the scam. (more about Microsoft scam calls...)

31 people have joined in this Conversation

Is Apple-style service the way forward?

by , Technology Researcher Technology 17 May 2013
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Apple Store

My name’s Rob and I love Apple Stores. If I’d shared this confession with friends a year ago, my fondness for 'un-British' standards like ‘great atmosphere’ and ‘knowledgeable staff' might have caused uproar. (more about Apple Stores...)

9 people have joined in this Conversation

LoveFilm comes a’knocking: do you mind doorstep selling?

by , Senior Technology Researcher Technology 16 May 2013
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LoveFilm logo

The other day, a caller came to my house. My girlfriend answered the door to a young man making small talk about the weather. Perplexed - she asked who it was. ‘Oh’ he replied, ‘I'm just here from LoveFilm.’ (more about LoveFilm doorstep selling...)

7 people have joined in this Conversation

Do you listen to complaints on social networking sites?

by , Assistant Digital Producer Technology 16 May 2013
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A social media dislike button

Complaining used to mean writing a letter or calling a company. But with millions of consumers now using Twitter or Facebook, social media is becoming a popular way to complain about poor customer service. (more about using social media to complain...)

10 people have joined in this Conversation

Is the Samsung Galaxy S4 suffering from memory loss?

by , Deputy Technology Editor Technology 15 May 2013
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Smartphone phone storage compared

Fancy a Samsung Galaxy S4 smartphone with 16GB of storage? Then you’ll need to buy a 32GB version. Confused? I was when our tests found that the 16GB Galaxy S4 only has 8.6GB of free storage out of the box. (more about phone storage...)

15 people have joined in this Conversation

Virgin doubles your speed, but could it lead to a new contract?

by , Social media manager Technology 11 May 2013
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Virgin Media Logo Black

When it comes to internet connections, I think speed is everything. So when Virgin Media offered to double my speed for free, I leapt at the chance. Unfortunately, it wasn’t quite that simple… (more about broadband speeds...)

20 people have joined in this Conversation

Would you pay to rent your PC software?

by , Deputy Computing Editor Technology 10 May 2013
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Adobe Creative Cloud logo

Pity the poor software manufacturers of this world – they’re clearly scratching their heads and trying to figure out how on earth to make money these days. Do you buy software, or do you stick to the free stuff? (more about subscription software...)

6 people have joined in this Conversation

Can a tablet really fulfill all your computing needs?

by , Conversation Editor Technology 10 May 2013
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People using laptops and tablets

Tablets are good for watching movies, playing games and browsing the web. But what if you want to do more intensive tasks? Should you turn to a laptop or can your tablet compete? Rob and Jess go head-to-head... (more about using your tablet like a laptop...)

5 people have joined in this Conversation

Mobile unlocking – is your network holding you hostage?

by , Technology Graduate Technology 7 May 2013
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A mobile phone being unlocked with a key

You've come to the end of your contract and want to move to a new deal on a different network. All you need to do is give your provider a call to request your PAC code and you’re ready to go, or is it not so simple? (more about unlocking mobile phones...)

10 people have joined in this Conversation

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