Conversations about: Consumer Rights

Reduced-fat cheese – is it worth buying?

by , Researcher Consumer Rights 20 April 2014
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Cheese on a cheese board with a grater and napkin

It’s hard to keep track of the number one threat to our health – is it salt, is it sugar, is it saturated fat? Some manufacturers want us to feel less guilty about indulging in 'naughty' foods. What about reduced-fat cheese? (more about reduced-fat cheese...)

7 people have joined in this Conversation

What’s really in your lamb takeaway?

by , Senior Food Researcher Consumer Rights 16 April 2014
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Food fraud

Our most recent investigation found 40% of lamb takeaways had been contaminated with other meats, with some containing no lamb at all. Shouldn’t we be able to trust the food we buy is what it says it is? (more about food fraud...)

7 people have joined in this Conversation

Bernard Jenkin MP: More public service complaints please!

by , Public Administration Committee Consumer Rights 14 April 2014
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People leaving hospital

Bernard Jenkin MP, chair of the Public Administration Select Committee, argues that lessons must be learnt from the poor complaints handling at Mid-Staffs hospital. Should more be done to make complaints count? (more about public service complaints...)

8 people have joined in this Conversation

Are you shelling out too much for Easter egg chocolate?

by , Senior Researcher Consumer Rights 6 April 2014
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Chocolate easter egg

Unwrapping a chocolate egg on Easter Day is a time-honoured tradition, as well as a lot of fun. But, gram for gram, how much more are you paying for your egg over an everyday chocolate bar? (more about Easter eggs...)

6 people have joined in this Conversation

The CMA: Making competition work for consumers

by , Chief Exec of the CMA Consumer Rights 1 April 2014
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Bank sign with a crack in it

The new Competition and Markets Authority today took up its role. In this guest post, chief exec Alex Chisholm sets out what the CMA wants to do for consumers, including investigating the energy and banking markets. (more about the CMA...)

3 people have joined in this Conversation

Ed Vaizey MP: What we’re doing to stop nuisance calls

by , Communications Minister Consumer Rights 30 March 2014
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Stop button on nuisance calls phone

The Government today announced an Action Plan to tackle the menace that is nuisance calls. Here's communications minister Ed Vaizey to share how your calls have influenced the Government to take action. (more about nuisance calls...)

10 people have joined in this Conversation

Victory! Government announces a Nuisance Calls Action Plan

by , Executive Director Consumer Rights 30 March 2014
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Nuisance calls success

In a victory for our Calling Time on Nuisance Calls & Texts campaign and its 112,000 supporters, the Government today announced an Action Plan to tackle this menace. (more about nuisance calls...)

22 people have joined in this Conversation

What it’s like to live with a nut and dairy allergy

by , Art Editor Consumer Rights 24 March 2014
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Nuts crossed out on chalk board

Any parent knows how tricky it is to come up with a varied and nutritious packed lunch for a six-year old. When that child has a severe allergy to eggs, nuts and dairy products, as my own daughter does, it's even harder. (more about food allergies...)

33 people have joined in this Conversation

What are your experiences of arranging care for a loved one?

by , Senior Health Researcher Consumer Rights 17 March 2014
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Elderly couple in care home

A father and daughter are sobbing in the kitchen, exhausted by their attempts to arrange care and support for their much-loved wife and mother. If this sounds like an episode from your favourite soap, it isn't. (more about arranging care...)

2 people have joined in this Conversation

How easy is it to be a young person these days?

by , Chief Executive Consumer Rights 17 March 2014
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Student thinking about money

Many young people are struggling to find employment and for those who have jobs, they face falling wages, rising prices and a struggle to get on to the property ladder. How easy is it to be a young person these days? (more about young consumer issues...)

10 people have joined in this Conversation

World Consumer Rights Day and your mobile phone rights

by , Advocacy Officer Consumer Rights 15 March 2014
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Happy flying mobile phone cartoon

Today is World Consumer Rights Day and our friends at Consumers International are using the opportunity to focus on your mobile rights. Time then, I thought, for an update on our Fixed Means Fixed campaign. (more about phone rights...)

7 people have joined in this Conversation

Make your complaint count in public services

by , Executive Director Consumer Rights 13 March 2014
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Make complaints count illustration

I asked if you'd ever complained about the service you've received from a healthcare professional. Your feedback and our research has prompted us to take action and we want to make your complaints count. (more about public services...)

4 people have joined in this Conversation

‘I’m 7-years-old and I don’t like kids’ menus’

by , Guest Consumer Rights 12 March 2014
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Burger and chips

Sausages, burgers, fish fingers, chicken nuggets... do you want chips with that? Josh, 7-years-old and son of a Which? member, is no fan of the food on kids' menus. In this guest post, Josh puts forward an alternative. (more about kids' menus...)

29 people have joined in this Conversation

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