Conversations about: Consumer Rights

Have you ever challenged a parking fine?

by , Lead Laywer Consumer Rights 27 February 2015
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Private parking fines are on the agenda in the high court as one unhappy consumer is challenging the law. But we feel this case goes beyond parking, which is why we've been permitted to intervene… (more on parking fines)

8 people have joined in this Conversation

Can consumers trust business?

by , Executive Director Consumer Rights 26 February 2015
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Scrabble tiles spell out 'trust'

In March 1962, John F. Kennedy delivered an address to Congress where he said consumers are the largest economic group, affecting almost every economic decision, yet their views are often not heard. (more about consumers and business...)

4 people have joined in this Conversation

More nuisance calling companies to face prosecution

by , Executive Director Consumer Rights 25 February 2015
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Stop button on nuisance calls phone

Good news for those fed up with nuisance calls. The Government has announced that it will soon change the law to make it easier to prosecute companies making unwanted calls and texts. (more on nuisance calls...)

14 people have joined in this Conversation

Optical Express changes its laser eye surgery T&Cs

by , Lead Laywer Consumer Rights 24 February 2015
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eye close-up

When we heard that Optical Express customers were losing their money when they had good reason to cancel their laser eye surgery, we knew we had to step in... (more about laser eye surgery...)

11 people have joined in this Conversation

Scam watch: how £2,000 was lost to an eBay scammer

by , Online Writer Consumer Rights 22 February 2015
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eBay scam 2

If you're a frequent online shopper, it's worth knowing about this scam that tricks you to conduct eBay transactions outside its website, only for the product to never arrive... (more about the eBay scam...)

9 people have joined in this Conversation

Can you survive a disastrous Valentine’s dinner date?

by , Consumer Rights Producer Consumer Rights 14 February 2015
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resturant scott_cropped

Have you ever had a romantic meal turn sour? What would you do if your table was given away? Or what if you were forced to tip even though the service wasn't up to scratch? (more about your restaurant rights...)

3 people have joined in this Conversation

Newark Council: how do you decide where’s safe to eat out?

by , Business Manager, Newark Council Consumer Rights 13 February 2015
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A dirty plate with knife and fork

Finding a restaurant with good food hygiene credentials is, according to our investigation, a postcode lottery. As the most improved area, here's Alan of Newark and Sherwood council on the changes they've made. (more about food hygiene...)

6 people have joined in this Conversation

What would you ask business if you had the chance?

by , CBI deputy director-general Consumer Rights 9 February 2015
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Question marks on blackboard

Deputy director-general of the CBI, Katja Hall, wants your views to put to a panel of company CEOs at the Great Business Debate. How do you think businesses could build consumer trust? (more about trust in business...)

22 people have joined in this Conversation

Scam watch: Google Maps listing scam

by , Online Writer Consumer Rights 8 February 2015
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google-scamwatch

Keep up to date and avoid signing up to contracts with cold callers. Here's how one business owner was asked to pay to remain listed on Google Maps... (more on Google Maps listing scam...)

5 people have joined in this Conversation

Is your food lighter than it claims?

by , Senior Food Researcher Consumer Rights 6 February 2015
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Tin with tape measure

Are the grams on the supermarket products you buy accurate? Our snapshot investigation of 467 supermarket products found that some weighed significantly less... (more about underweight food...)

9 people have joined in this Conversation

Universities need a lecture on consumer law

by , Campaigns Assistant Consumer Rights 5 February 2015
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Screaming student

Our latest research finds universities using terms we consider to be breaching consumer law, leaving students open to unfair course changes after they've signed up. Did your uni ever make changes to your course? (more about universities...)

11 people have joined in this Conversation

Tax scams target self-assessment deadline

by , Consumer Rights Producer Consumer Rights 26 January 2015
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Clock saying 'tax time'

Have you been exposed to a scam? Our new research shows over half of you have. So with tax return deadlines looming, it's worth brushing up on how to steer clear... (more about tax return scams)

3 people have joined in this Conversation

Brief cases: what to do with an uninvited holiday guest

by , Conversation Editor Consumer Rights 25 January 2015
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Villa with an outhouse

Which? members Frank and Janice Turner paid £2,420 to hire a villa for a family holiday, then found the British owner insisted on living in an outhouse during their stay. (more on holiday problems)

3 people have joined in this Conversation

Clean Up Dental Costs: a view from the regulators

by , Head of Standards, GDC Consumer Rights 20 January 2015
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Male dentist smiling

As we launch a campaign to Clean Up Dental Costs, the General Dental Council tells us about the standards it enforces across the dental industry and how it takes action. Find out more in this guest post from the GDC: (more on dental costs...)

7 people have joined in this Conversation

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