Richard Dilks

Just what is the power of packaging? We may like to think we’re immune to its appeal, but our packaging experiment reveals the design tactics that persuade you to buy and even convince you food tastes better. (more about food packaging...)

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Have you had enough of being asked whether you’d like a muffin with your coffee, a coffee with your muffin, a gigantic block of chocolate with your newspaper or a loan with your overdraft? (more about till point ‘add ons’...)

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We’ve long been assured that nearly all trains run on time. Network Rail and the train companies recently released figures showing that 92% of trains were on time over the last year, but doesn't that seem unlikely? (more about train delays...)

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Have you ever bought a product in a supermarket thinking it was branded, but later realised you’d bought an own-branded product by accident? I wonder how much copycat branding actually confuses shoppers. (more about copycat products...)

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Why do supermarkets always place milk at the back of the store? This is one of the presumed psychological tactics employed by supermarkets to make you spend more – but what 'tricks' have you spotted? (more about supermarket psychology...)

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Defending Royal Mail is a pretty tough job, especially at the moment. But it’s not just rising stamp prices that have angered many Brits , the ever increasing cost of a PO Box has enraged many too. (more about PO Box prices...)

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Excess packaging is a bugbear for many of you – so, to avoid mountains of plastic this Easter, you’ll need to be choosy about which chocolate eggs you buy. That’s if you’re actually worried about egg-cess packaging? (more about Easter egg packaging...)

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Every year Which? asks how satisfied people are with banks, energy companies, shops, airlines – the list goes on. But we’ve never asked about train companies - until now. (more about train passenger satisfaction...)

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From high-tech gels and foams to tried-and-tested home remedies, how do you make sure your oven stays spick and span? And how often is necessary to keep your oven in top condition? (more about cleaning your oven...)

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Britain’s second high-speed rail line gets the go-ahead and High Speed Two (affectionately known as 'HS2') will be created, at a cost of £32 billion. Will it run late and cost a bomb or improve journey times at great value? (more about high-speed rail...)

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Today the nation will collectively open millions of presents. But how many of those gifts will be weird, wacky or even unwanted? Here, Which? staff reveal their strangest Christmas gifts. (more about weird Christmas presents...)

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Do you have to buy a ticket before you get on a train? Can you buy tickets on trains or from the 'excess fares' window at your destination? It may not surprise you to hear that there's no simple answer to these questions… (more about travelling with a ticket...)

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