Patrick Steen

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Patrick has been editor on Which? Conversation for the past four years. You'll see him taking an active role in nurturing the community, pushing the site's potential to empower us all through internet debate. He's been involved in a number of campaign launches based on feedback from the community, including Fixed Means Fixed, Calling Time on Nuisance Calls and Costly Calls. Previously Patrick has grown the popularity of a number of websites. And though his journalism at Ripten and Adfero has previously focussed on technology and entertainment, Patrick's interests vary greatly and you'll find him writing under each of the Conversation categories.

Post by Patrick Steen

Your view: background music in shops

by , Conversation Editor Consumer Rights 24 August 2014
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Man with fingers in ears

With 260 comments, our debate about music in shops has been making a lot of noise. Here's a round-up of your comments, including one commenter who actually enjoys listening to tunes while she shops. (more about background music...)

6 people have joined in this Conversation

Would you pay 50p to skip the call waiting queue?

by , Conversation Editor Technology 14 August 2014
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50 pence

The mobile phone provider EE has introduced a 50p fee to jump the queue on its customer service helpline. Is that a price worth paying or a kick in the teeth? (more about paying not to wait...)

42 people have joined in this Conversation

The oddest place you’ve found a delivery

by , Conversation Editor Consumer Rights 12 August 2014
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Benjamin Ward myHermes parcel note

A delivery being left outside without your consent is bad enough, but what about when your parcel is left in your recycling bin or thrown over the fence? Or even worse, thrown on to your roof? (more about deliveries...)

34 people have joined in this Conversation

Your view: what are your most desired kitchen gadgets?

by , Conversation Editor Energy & Home 9 August 2014
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Food mixer

Research this week professed that the average household owns seven kitchen gadgets. I spouted that I had nowhere near that. In fact, when I counted, I owned six. Here’s how many you lot own. (your view on kitchen gadgets...)

7 people have joined in this Conversation

What phone features are most important to you?

by , Conversation Editor Technology 8 August 2014
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Siri on iPhone 4S

What’s most important to you when you buy a smartphone? Fingerprint scanning, voice control, 3D graphics…? Somehow I don’t think it’s any of those. (more about phone features...)

11 people have joined in this Conversation

Tfl to refuse congestion charge payments via copycat sites

by , Conversation Editor Transport & Travel 7 August 2014
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london congestion charge sign

Copycat websites continue to draw in unwitting punters. One of the most common scams relates to the London congestion charge, but now Transport for London plans to step up its action against them. (more about copycat websites...)

4 people have joined in this Conversation

I don’t own seven kitchen gadgets – do you?

by , Conversation Editor Energy & Home 4 August 2014
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Juicer

How many kitchen gadgets do you own? Apparently the average British kitchen now houses seven gadgets - microwaves, juicers, coffee makers and so on. Do we really need all of them? (more about kitchen gadgets...)

18 people have joined in this Conversation

Your view: checking in on cheques

by , Conversation Editor Money 1 August 2014
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A cheque being handed over

Our discussion about digitising cheques was followed by an impassioned debate to leave them be. The new system would let banks clear cheques via a digital photo. Here’s what the community thought of the idea. (more about cheques...)

12 people have joined in this Conversation

Your view: letting go of hold music

by , Conversation Editor Consumer Rights 18 July 2014
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Phone and radio

In Lisa Barber’s discussion about background music on shops (more on that soon), the conversation turned to hold music. I decided not to accuse commenters of going off topic, as hold music also gets my goat. (your view on hold music...)

54 people have joined in this Conversation

Liam: Microsoft’s Xbox One is the console to buy

by , Conversation Editor Technology 11 July 2014
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Xbox One

Which current generation video game console should win your hard-earned cash? Here’s Liam of Xbox Mad on why you should go for Microsoft’s Xbox One over Sony’s PlayStation 4. (more about the Xbox One...)

16 people have joined in this Conversation

Jem: Sony’s PlayStation 4 is the console for you

by , Conversation Editor Technology 11 July 2014
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PS4

Which current generation video game console should win your hard-earned cash? Here’s Jem Alexlander, freelance video game writer, to argue that Sony’s PS4 is the console of choice. (more about the PlayStation 4...)

What's your opinion on this story?

Your view: supermarket budget range foods

by , Conversation Editor Consumer Rights 27 June 2014
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Shopper carrying supermarket basket

Our Shefalee has been fishing for your views on budget food. Do you put supermarket budget ranges in your shopping basket? Here’s a round-up of some of your comments. (your view on budget ranges...)

What's your opinion on this story?

Pat and Rob on the case for free mobile unlocking

by , Conversation Editor Technology 10 June 2014
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Unlock Better Mobile Deals logo

In under two weeks, more than 17,500 people have signed our petition to Unlock Better Mobile Deals. We don’t think handsets should be locked to a network after you’ve left – here's Pat and Rob to explain why. (more about mobile unlocking...)

8 people have joined in this Conversation

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