It’s easier than ever to find out about hotels and holiday resorts. But while the descriptions in brochures and online often sound great, plenty of us have horror stories about places that weren’t quite as described.
When you’re planning your holiday, do you have ‘flight cancellation insurance’ on your checklist alongside your passport and your holiday money? If so, are such travel insurance add-ons worth it?
We rely on our travel insurance to be there for when things don’t go our way, especially when we’re abroad and don’t know the ropes. So why are so many consumers failing to get the cover they need?
Train ticket prices went up again in January 2015. Season ticket holders are now paying 2.5% more than last year, with other tickets rising on average by 2.2%. But there are ways to save money on train tickets…
Whether it’s for work or a holiday getaway, stays in hotels can be expensive enough. And now it seems some hotel booking sites are being sneaky with the non-optional fees, leaving guests caught out.
Would you pay more to fly with an airline with an excellent punctuality record? For a short-haul flight I think I probably would and a number of members said they would too…
It might be one of the nation’s favourite hotel chains, but Premier Inn was charging customers too much for phone calls, until we stepped in. Have you spotted a travel firm promoting pricey numbers to customers?
Ever been told you’re too old to travel? There can be few things more annoying and frustrating than being told you’re too old to do something you want to do. Being told you can’t go on holiday takes the biscuit.
What’s your biggest gripe when you’re at an airport? We surveyed more than 1,000 Which? members to tell us what frustrates them most before they fly off for their holidays…
How safe is your car when you leave it in the hands of an airport meet-and-greet parking company? You’d hope that your pride and joy is driven safely while you’re away. But that’s not always what we found…
If you regularly use the railways and travel with your partner you might be interested in the new Two Together railcard. But how often would you need to use this railcard to make it pay for itself?
Do you hire cars when you go on holiday? And have you had a problem with the car companies you’ve hired through? We reveal the top pitfalls to avoid when booking a hire car.
When you’re left shivering on the platform because the train is late or cancelled do you bother to complain? Now’s the time to share your grievances and get the companies to take action.
Hiring a car on holiday should be stress free and easy, and for most of us it is. But all too often unexpected charges when we pick the car up or drop it off at the airport can turn this into a nightmare.