Marie Kemplay

Marie works in the Which? Money Research team covering mortgages, housing and other aspects of personal finance. Before joining Which? She worked at the social welfare charity Toynbee Hall looking at financial exclusion issues so is passionate about all consumers being able to access high quality financial services.

Post by Marie Kemplay

Are M&S’s contactless card errors a cause for concern?

by Marie Kemplay, Money Researcher Money 20 May 2013

1 - 0

More than 30m contactless payment cards have been issued in the UK. But some Marks & Spencer customers are finding their new contactless cards are more trouble than they’re worth. (more on contactless card issues...)

12 people have joined in this Conversation

How unexpecting homeowners saw their payments soar

by Marie Kemplay, Money Researcher Money 30 April 2013

0 - 0

Around 13,500 Bank of Ireland customers will be hit by mortgage rates hikes from 1 May 2013. These customers signed up for mortgages that track the Bank of England rate, some of which were 'lifetime' trackers. (more about Bank of Ireland mortgages...)

What's your opinion on this story?

Drive-thru banking: would you like fries with that transaction?

by Marie Kemplay, Money Researcher Money 22 April 2013

3 - 0

Metro Bank is to launch its first ‘drive-thru bank’ in a couple of weeks’ time, allowing customers to do their full range of day-to-day banking transactions without leaving their cars. (more about drive-thru banking...)

8 people have joined in this Conversation

Water bills spill over into credit reports

by Marie Kemplay, Money Researcher Money 25 February 2013

2 - 0

Yorkshire Water has announced it’s started sharing its customers’ payment data with credit reference agency Experian. Could this spell good or bad news for your credit rating? (more about water bills and credit reports...)

11 people have joined in this Conversation

Can commuters cope with train fare increases?

by Marie Kemplay, Money Researcher Transport & Travel 2 January 2013

0 - 0

Interior of Liverpool Street Station in London

If the rude awakening from a routine of lie-ins and Quality Streets isn't bad enough, rail commuters are most likely to be returning to work with above-inflation train fare increases this morning. (more about rail fare increases...)

8 people have joined in this Conversation

Mortgage statements – as clear as mud?

by Marie Kemplay, Money Researcher Money 25 August 2012

2 - 0

A mortgage is the most significant financial commitment that many of us will ever take on. So why is it we don’t know the ‘ins and outs’ of our mortgages - is the solitary annual statement to blame? (more about mortgage statements...)

One person has joined in this Conversation

Five years on – have banks learnt their lesson?

by Marie Kemplay, Money Researcher Money 9 August 2012

1 - 1

Do you remember life ‘PFC’ – that’s pre-financial crisis. If we asked a producer to plot a script for how the financial crisis would unravel I don’t think in my wildest dreams it would lead us to where we are today. (more on credit crunch anniversary...)

25 people have joined in this Conversation

Are you mad at mystifying mortgage fees?

by Marie Kemplay, Money Researcher Money 9 July 2012

4 - 0

Mortgages are not best known for being easy to understand. But the confusion is only compounded by different lenders offering different rates and fee structures, making price comparisons very tricky indeed. (more about confusing mortgage fees...)

One person has joined in this Conversation

This is not just a bank… this is an M&S bank

by Marie Kemplay, Money Researcher Money 12 June 2012

1 - 0

Marks and Spencer has been around for over 125 years and is popular among its customers in a way that banks can only dream of. But do we really want to do our banking at the same time as shopping for socks? (more on M&S banking...)

18 people have joined in this Conversation