Louisa joined Which? in December 2011 and is responsible for policy work on Higher Education and Housing. Before joining at Which? Louisa worked at the think tank Resolution Foundation working on a project on the private rented sector.
Annual university tuition fees have trebled from £3,000 to £9,000 and students are under pressure to choose the right course. We've found that variations in student workload make it hard for them to compare. (more about university course information...)
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We’ve just mystery shopped letting agents and found that many aren’t being upfront about their fees. We think they’re breaking the law – so how are they getting away with it? (more about letting agent fees)
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Our new research into the lettings market reveals bad practice, unexpected fees and a lack of protection that fails both landlords and tenants. Is renting through a letting agent too much of a gamble? (more about letting agents..)
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The Scottish government has ruled that letting agents and landlords shouldn’t charge upfront fees to tenants outside of their deposit. With rents rising and evidence of high fees, should the rest of the UK follow? (more about letting agents fees...)
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When it comes to any big financial transaction – buying a house, a car, choosing a financial product – the need for good advice is a no brainer. With uni fees so high, why are so few students getting one-to-one advice? (more about uni advice...)
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As rents rise and wages are squeezed, headlines abound over how the UK’s tenants are struggling. This is only half the story. Tenants may also be faced with other costs at the beginning, during and end of a tenancy. (more about letting agents...)
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