Katie Hill

Rip-off roaming rates could become a thing of the past thanks to new caps on the cost of using your mobile in Europe. But the new prices could make it cheaper to call a UK mobile from abroad than at home. (more about roaming charges...)

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Most of us love a good deal and when it comes to electronics, there's significant money to be saved. But how can you be sure that the 'sale' price on the ticket is genuinely lower than the original price? (more about sale price electricals...)

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Microsoft has announced its ‘commitment to environmental leadership’, pledging to be carbon neutral by July 2012. But does this pledge lead us anywhere greener than the garden path? (more about carbon neutrality...)

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I do love a good bargain, and Amazon’s cheap products lend the site massive appeal. But when do low prices become predatory, and at what point will the world’s biggest online retailer be considered a monopoly? (more about Amazon's ebooks...)

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Previously I'd have been annoyed if a sales adviser recommended a pink laptop just because the recipient was a girl. But when a shop assistant did just that in our latest investigation, I hardly raised an eyebrow. (more about the high street hard sell...)

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It was a bright cold day in April and the clocks were striking thirteen. But the year’s 2012, not 1984, and, as the time flickers on your PC screen, the world’s advertisers are waiting to see which website you’ll visit next. (more about Mozilla's Collusion...)

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A catchy term, ‘bill shock’ describes the sickening sense of panic that can accompany a phone bill racked up while on holiday. There are already spending caps in Europe, but Ofcom wants these extended worldwide. (more about bill shock...)

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If you’re confused about which brands are still UK-made, you’re not alone. A campaign for a new logo identifying British brands was met with popular support after half of us admitted we were unsure which brands are British. (more about Made in Britain...)

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The heap of pointless products grows: we can’t find any persuasive proof that ‘washing machines live longer with Calgon’. Why are we sucked into buying products from manufacturers that won’t back up their claims? (more about Calgon's claims...)

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If there was a machine in my home that could explode, I’d expect the manufacturer to inform me, apologise and get it out of my house. Quickly. So why isn't Candy recalling its potentially faulty machines? (more about exploding washing machines...)

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Water companies have been set targets to introduce water meters to around half of UK homes by 2015. But is this really the best solution for everyone – and can it actually help to reduce water waste? (more about compulsory water meters...)

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You've spoken out about your gas and electricity suppliers and it's clear you're unhappy. So how have gas and electricity suppliers come to incite such bad feelings, and why do we trust them less than we trust banks? (more about energy providers...)

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