Jenny Ross

Cash Isas are a popular and well-established way to save, but our recent investigation reveals that some of Britain's biggest banks are failing to give the right advice when it comes to transferring these savings. (more about cash Isa advice...)

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New research has found that almost 15m people in the UK aren’t ‘making any efforts to save for the future’, while 8m people have no savings at all. Is the ability to save becoming a luxury? (more on dwindling savings...)

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Who do you bank with? That question can be more complicated than it first seems. And ultimately, the answer could affect the security of your savings if your bank happens to go bust. (more about which banks own which...)

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Interest rates on savings continue to plummet despite the base rate staying still. Throw in stubbornly high inflation and savers are left with a pretty raw deal. Can anything be done to tackle the savings rates freefall? (more about savings rates...)

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NatWest and RBS have decided to stop posting monthly paper statements to their current account customers, opting to send them every three months instead. But are you embracing the idea of paperless banking? (more on paperless banking...)

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‘Press 1 for balance statements, 2 for payments…’ If you’ve called your bank recently, you were probably greeted by the robotic tones of an automated system. How easy is it to get through to a real person? (more about bank calls...)

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Thanks to modern technology, distance is no longer a barrier to keeping in touch with friends and family overseas. Now you can even make international calls for free via a broadband connection, so why pay? (more on calling overseas...)

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With 24-hour access to your bank accounts via online and telephone banking, it's never been easier to manage your money. So why does calling your bank sometimes leave you tearing your hair out? (more about calling your bank...)

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Here we go again… Nationwide is the latest financial brand to trip up after it revealed today that a number of its current account customers have been debited twice for some transactions. (more about Nationwide glitches...)

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Transport for London was recently criticised for spending over £10m on private health insurance for its staff over the past three years. Given that we all have access to the NHS, is it really worth buying health insurance? (more about private health insurance...)

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