Jenny Driscoll

You might think nuisance calls are just a passing annoyance. But, for many, unsolicited phone calls are more than just a nuisance. We’ve heard form vulnerable people who find these calls distressing and intimidating. (more about nuisance calls...)

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We’re in parliament today lobbying MPs to pick a new Private Members’ Bill. Our candidate? A Bill to reduce nuisance calls and texts. Which MP will say ‘You’re hired!’? (more about nuisance calls...)

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Since we launched our campaign, Calling Time on Nuisance Calls and Texts, thousands of you have shared your frustrations. And I’ve noticed that many of you adopt various strategies to cope with unwanted calls… (more about nuisance calls and texts...)

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I regularly get asked ‘What have you done to the computer!?’ But this time, it wasn’t my fault. It turns out, when it comes to email, Sky has reached the limit. (more about problems with Sky email migration...)

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We found only one in 10 people could identify the cheapest deal when presented with a range of standard energy tariffs. When shown the tariffs in a simpler form the number shot up to nine out of 10. (more about tariff tests...)

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The majority of us struggle with our household bills. While offering discounts for high energy users might help some, does it really deliver the government’s objective to ensure we cut back on our energy usage? (more on low energy users...)

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Energy suppliers often tell us they don’t make a lot of money from selling gas and electricity, but as huge profits are announced, it prompts the question, ‘am I paying a fair price for energy?’ (more on energy company profits...)

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It's official; I'm 'GREAT'. That’s according to First Utility's new energy savings plan which was launched last week. The idea is that you get a personal comparison with your neighbours in terms of energy comparison. (more about energy use...)

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Children going to secondary school in September received their offers yesterday – and my daughter was one of them. She was one of the lucky ones who got her first 'choice', but what of those who are disappointed? (more about secondary school places...)

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Last year your comments about the government’s plans to roll out smart meters leapt to our attention. Some of you clearly weren't happy. Today we’re calling for the government to stop and review the roll-out. (more about the smart meter roll-out...)

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It's the big hunt for the receipt! Christmas gifts have been exchanged and now it's a trek back to the shop with unwanted presents. But before you join the long customer services queue - do you know your rights? (more about returning rights...)

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I’m about to make one of the biggest consumer decisions of my life! It completely overshadows any other “purchase”, including which mortgage to buy. This is the big one. Choosing a secondary school for my eldest. (more about choosing a school...)

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