Dan Moore

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Dan is a Senior Researcher in the Money Research Team. He's been a journalist since the 1990s (which feels like an age) and won the BIBA Journalist of the Year award in 2010. Dan writes on a range of money issues, and covers financial news and special investigations for Which?

Post by Dan Moore

Are packaged accounts a stitch-up?

by , Lead Investigative Researcher Money 3 February 2013
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A wallet stitched closed

In theory, fee-charging current accounts should represent good value to some customers. But are they still good value if you’re not eligible to use some of the account's benefits? (more about fee-paying packaged accounts...)

7 people have joined in this Conversation

Card fraud: don’t make victims pay

by , Lead Investigative Researcher Money 24 January 2013
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A wallet covered in police tape

In the UK, card fraud costs its victims more than £340 million a year. The good news is that your card provider should refund you immediately if you get stung. However, our latest research shows this isn’t always the case. (more about card fraud compensation...)

33 people have joined in this Conversation

Gift cards: the gift that can stop giving

by , Lead Investigative Researcher Money 26 December 2012
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Gift card in hands

Gift cards and vouchers are offered by all manner of retailers, providing an easy gift option for some. But as your consumer rights on gift cards are severely limited, should you consider other options instead? (more about issues with gift cards...)

5 people have joined in this Conversation

Why are credit card providers getting your rights wrong?

by , Lead Investigative Researcher Money 19 November 2012
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Woman looking in fear at her credit cards

Nine in ten of us have a credit card. They’re convenient, universally accepted and come with major consumer protection rights. But what happens when credit card providers get your rights wrong? (more about your credit card rights...)

3 people have joined in this Conversation

Continuous card payments – a recurring nightmare

by , Lead Investigative Researcher Money 15 November 2012
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A credit card close up

Recently I got to wondering, why do so many people struggle to cancel their recurring credit and debit card payments? Judging by your comments, it’s an issue that still riles a lot of you. (more about continuous payment problems...)

2 people have joined in this Conversation

Ryanair lands booking fees on its prepaid card customers

by , Lead Investigative Researcher Money 8 November 2012
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Ryanair plane

If you took out Ryanair’s Cash Passport to avoid paying £6 fees with the airline, Ryanair has news for you. The airline will soon start charging you extra to book your flight, just like everyone else. (more about Ryanair card charges...)

22 people have joined in this Conversation

Card fraud – are banks doing the right thing?

by , Lead Investigative Researcher Money 24 October 2012
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Padlock on credit card

With card fraud apparently a bigger problem in Britain than anywhere else in Europe, are you confident your bank would do everything it could to recover your cash? (more about card fraud...)

9 people have joined in this Conversation

‘Premium-line’ scratch cards may be scratched for good

by , Lead Investigative Researcher Money 22 October 2012
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A pile of scratch cards

Have you ever been tempted by the scratch cards that fall out of magazines and newspapers? If you have, you may no longer need to call premium numbers to claim your prize. (more on premium-line scratch cards...)

5 people have joined in this Conversation

Power cut – the problems with power of attorney

by , Lead Investigative Researcher Money 16 October 2012
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Cable being cut

Power of attorney should make life easier for incapacitated people and their friends or family but, in practice, that’s still not yet happening. When will the story change? (more about power of attorney...)

43 people have joined in this Conversation

What is it with hazard lights?

by , Lead Investigative Researcher Transport & Travel 1 September 2012
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Car rear light

So, I always thought that motorists only resorted to hazard lights when they’d broken down. But it seems some drivers are using them as an excuse for illegal parking. Should parking wardens be dealing with this? (more about hazard lights...)

14 people have joined in this Conversation

Whiplash after a crash? Don’t always take the cash!

by , Lead Investigative Researcher Money 29 July 2012
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Fifty pound notes on a fish hook

A car crash can be pretty traumatic. But what if it wasn’t your fault, and the other party’s insurer not only acknowledges this, but offers you a pay-out for any injuries you’ve suffered? It's not always the good deal it seems... (more about whiplash claims...)

3 people have joined in this Conversation

Renewing your driving licence photo just got harder

by , Lead Investigative Researcher Consumer Rights 24 July 2012
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Driving licence

Would you drive for half an hour just to renew your driving licence photo? Well, you might have to if you’re set on doing it in person – there are currently 753 DVLA-approved Post Office branches. (more about driving licence renewals...)

38 people have joined in this Conversation

Why is it so slow to send money overseas?

by , Lead Investigative Researcher Money 20 July 2012
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A world map made from coins

Recently, I sent some cash to a colleague in India as part of a Which? Money investigation. But what shocked me was the trouble he had getting hold of the ‘reddies’. So what is the best way to transfer money abroad? (more about sending money overseas...)

9 people have joined in this Conversation

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