Dan is a Senior Researcher in the Money Research Team. He's been a journalist since the 1990s (which feels like an age) and won the BIBA Journalist of the Year award in 2010. Dan writes on a range of money issues, and covers financial news and special investigations for Which?
In theory, fee-charging current accounts should represent good value to some customers. But are they still good value if you’re not eligible to use some of the account's benefits? (more about fee-paying packaged accounts...)
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In the UK, card fraud costs its victims more than £340 million a year. The good news is that your card provider should refund you immediately if you get stung. However, our latest research shows this isn’t always the case. (more about card fraud compensation...)
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Gift cards and vouchers are offered by all manner of retailers, providing an easy gift option for some. But as your consumer rights on gift cards are severely limited, should you consider other options instead? (more about issues with gift cards...)
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Nine in ten of us have a credit card. They’re convenient, universally accepted and come with major consumer protection rights. But what happens when credit card providers get your rights wrong? (more about your credit card rights...)
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Recently I got to wondering, why do so many people struggle to cancel their recurring credit and debit card payments? Judging by your comments, it’s an issue that still riles a lot of you. (more about continuous payment problems...)
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If you took out Ryanair’s Cash Passport to avoid paying £6 fees with the airline, Ryanair has news for you. The airline will soon start charging you extra to book your flight, just like everyone else. (more about Ryanair card charges...)
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With card fraud apparently a bigger problem in Britain than anywhere else in Europe, are you confident your bank would do everything it could to recover your cash? (more about card fraud...)
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Have you ever been tempted by the scratch cards that fall out of magazines and newspapers? If you have, you may no longer need to call premium numbers to claim your prize. (more on premium-line scratch cards...)
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Power of attorney should make life easier for incapacitated people and their friends or family but, in practice, that’s still not yet happening. When will the story change? (more about power of attorney...)
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So, I always thought that motorists only resorted to hazard lights when they’d broken down. But it seems some drivers are using them as an excuse for illegal parking. Should parking wardens be dealing with this? (more about hazard lights...)
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A car crash can be pretty traumatic. But what if it wasn’t your fault, and the other party’s insurer not only acknowledges this, but offers you a pay-out for any injuries you’ve suffered? It's not always the good deal it seems... (more about whiplash claims...)
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Would you drive for half an hour just to renew your driving licence photo? Well, you might have to if you’re set on doing it in person – there are currently 753 DVLA-approved Post Office branches. (more about driving licence renewals...)
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