Which? members Frank and Janice Turner paid £2,420 to hire a villa for a family holiday, then found the British owner insisted on living in an outhouse during their stay.
As New Year toasts go, I’m rather fond of ‘Stir the eggnog, lift the toddy, Happy New Year, everybody’. But what will be in your glass when you see in the New Year?
I’m pleased to say I’ve welcomed December with open arms – stocking up on mulled wine, nibbling on a mince pie or two and putting up our Christmas tree. This year the pièce de résistance is some giant baubles!
Our recent discussion about the investigation into the ‘Big Four’ banks prompted a plentiful debate. In fact you’ve shared so many great comments, we’re still working our way through them.
Our new research shows that mortgage arrangement fees have almost doubled in five years, from £878 in 2009 to £1,588 in 2014. Have you been stung by fees and charges when moving house or remortgaging?
Are food companies doing enough to market their goods responsibly? Are there particular food products that you feel are marketed to appeal to children or techniques that reel younger punters in?
They say that an Englishman’s home is his castle, but with mortgage lending hitting a 14 month low in September 2014, it would seem that the idea of owning a home is fast becoming a pipe dream.
For anyone who manages the household finances, you’ll understand the frustration of a bill arriving just days before the money you need to pay it with has reached your account. And then the fees start to hit.
It’s been a busy day at Which? HQ as we counted towards the 50,000th signature on our Make Complaints Count campaign. With this last signature, we unmuted a track to encourage others to find their voice…
Did you catch last night’s Supermarket Wars documentary on Dispatches? Presenter Harry Wallop explored how the supermarkets compete on price, meet our online demands and use special offers to lure us in…
You’ll be familiar with our Make Complaints Count campaign – our call to ensure public services act on your feedback. And we’ve got the backing of a number of bloggers who have shared their experiences too…
Earlier this month we launched our campaign to free people from the savings trap. Through your comments on Which? Convo and via our online petition, we’ve collected more than 10,000 pieces of feedback.
We invited Vince Cable to explain what the Government is doing to put consumers at the forefront of regulation. The debate was quickly in full swing, so we’ve rounded up some of your best comments.
We’ve been moved by the number of you sharing the difficulties you have managing your allergies. We’ve rounded up some of your views and tips for when travelling on holiday as our writer Mark plans to do…