Buying flights? Beware of ATOL fakers

airlines surcharges BEUC

When you’re shopping for holiday flights, always make sure to check the provider is ATOL protected. But be careful – we’ve found some websites that are displaying the ATOL logo despite not being protected.


Is it time to cash in your premium bonds?

Child against savings board

Tax-free Premium Bonds might seem like a safe home for your savings with a long-shot of a huge windfall. But have you had enough of waiting for a win and withdrawn your bonds for an alternative investment ?


Can Ryanair turn over a new leaf?

Ryanair plane

Is Ryanair turning nice? This autumn has brought the unprecedented spectacle of the airline’s famously unrepentant boss Michael O’Leary apologising and pledging to listen to customers.


Travel firms should send costly calls packing

Airport phone

Travel companies are supposed to give you memories that last a lifetime, not phone bills that take a lifetime to pay off! We found 70% of travel firms using expensive phone numbers for their customer helplines.