Aniela Sroczynski

Aniela recently joined the Advocacy team at Which? where she will be campaigning for consumers on EU issues. She spent nearly two years in Brussels, working in the European Parliament and European Commission after completing her master's degree in European Political Economy. When she's not reading EU directives Aniela enjoys cooking, hiking and exploring London.

Post by Aniela Sroczynski

Shopping without borders – does Europe deliver?

by Aniela Sroczynski, Senior Advocate Consumer Rights 4 December 2012

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Man standing behind a transparent world map, pointing his finger at a shopping trolley in the middle of the map

Internet shopping has opened up the opportunity to buy products from all over the world from the comfort of your home. Yet, could concerns about delivery services hold us back from a European shopping spree? (more about global online shopping...)

4 people have joined in this Conversation

You’d be a twit not to use Twitter

by Aniela Sroczynski, Senior Advocate Consumer Rights 9 January 2012

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Woman and blackboard covered in the word 'Tweet'

I may be a bit behind the times, but I’m beginning to find Twitter really useful for communicating with businesses and deciding where to spend my money. In fact, it's fast becoming my most essential consumer tool. (more about using Twitter as a consumer...)

13 people have joined in this Conversation

New consumer rights coming to a place near you… in 2013

by Aniela Sroczynski, Senior Advocate Consumer Rights 15 October 2011

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In two years, when the Consumer Rights Directive comes into force, consumers will enjoy several new shopping rights. We'd hoped for more at Which?, but there are a few things we can all look forward to. (more about shopping rights...)

3 people have joined in this Conversation

G20 finance leaders, don’t forget about consumers

by Aniela Sroczynski, Senior Advocate Money 12 October 2011

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When G20 financial leaders meet in Paris on Friday, they need to address the root cause of the crisis - irresponsible lending practices which grew out of control. If you were at the meeting, what would you tell them? (more about G20 meeting...)

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Want to complain? Where do you go if there’s no ombudsman?

by Aniela Sroczynski, Senior Advocate Consumer Rights 22 August 2011

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Ombudsman services are a lifeline if you're struggling to solve a dispute, but what happens when you can't find one to deal with your issue? A new report reveals some severe gaps in the help that's available. (more about gaps in ombudsmen services...)

4 people have joined in this Conversation

Want to buy British food? Good luck looking at the label

by Aniela Sroczynski, Senior Advocate Consumer Rights 13 May 2011

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Like to know where the milk in your cheese or the meat on your pizza is from? Good luck finding out - current rules make it difficult to tell the true origin of your food, but that could all be about to change… (more about food labelling...)

3 people have joined in this Conversation

How can airports make flight delays more bearable?

by Aniela Sroczynski, Senior Advocate Transport & Travel 30 January 2011

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Cancelled - the most annoying word to see next to your flight number. But airports and airlines are at least trying to improve their services in extreme weather – so how could they do better when the next crisis hits? (more about flight delays...)

2 people have joined in this Conversation