Featured Conversations

Scottish Power sales calls banned for 12 days

by 4 March 2015
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Scottish Power has been served with a 12-day sales ban by Ofgem after failing to meet the regulator’s customer service targets. It’s good to see Ofgem hitting suppliers where it hurts. (more about Scottish Power...)

Brief cases: a brand new car in need of repair

by 3 March 2015
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If you buy a new car that comes with a fault, make sure you know your rights from the start. Otherwise, you could find yourself spending more time than you want to get it fixed... (more about car repairs...)

A Mini adventure, at maximum cost

by 2 March 2015
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After having to repair worn out parts on a car that's only 3 years-old, it seems looking for cars that have been designed to be fixed easily is worthwile. Especially once you've counted in the cost of labour... (more about car servicing...)

Have you ever challenged a parking fine?

by 27 February 2015
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Private parking fines are on the agenda in the high court as one unhappy consumer is challenging the law. But we feel this case goes beyond parking, which is why we've been permitted to intervene… (more on parking fines...)

More nuisance calling companies to face prosecution

by 25 February 2015
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Good news for those fed up with nuisance calls. The Government has announced that it will soon change the law to make it easier to prosecute companies making unwanted calls and texts. (more on nuisance calls...)

Other top Conversations

  • Scottish Power sales calls banned for 12 daysArrow and phone
  • Brief cases: a brand new car in need of repairRed car
  • A Mini adventure, at maximum costminicarcropped
  • Have you ever challenged a parking fine?parkingcropped
  • More nuisance calling companies to face prosecutionStop button on nuisance calls phone

Scottish Power sales calls banned for 12 days

by , Campaigns Manager Energy & Home 4 March 2015
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Arrow and phone

Scottish Power has been served with a 12-day sales ban by Ofgem after failing to meet the regulator’s customer service targets. It’s good to see Ofgem hitting suppliers where it hurts. (more about Scottish Power...)

3 people have joined in this Conversation

Brief cases: a brand new car in need of repair

by , Which? Legal Lawyer Consumer Rights 3 March 2015
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Red car

If you buy a new car that comes with a fault, make sure you know your rights from the start. Otherwise, you could find yourself spending more time than you want to get it fixed... (more about car repairs...)

One person has joined in this Conversation

A Mini adventure, at maximum cost

by , Chief Executive Money 2 March 2015
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minicarcropped

After having to repair worn out parts on a car that's only 3 years-old, it seems looking for cars that have been designed to be fixed easily is worthwile. Especially once you've counted in the cost of labour... (more about car servicing...)

4 people have joined in this Conversation

Is it possible to hold back the slugs?

by , Senior Gardening researcher/writer Energy & Home 1 March 2015
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slugcropped

Slugs - a gardener's worst enemy. There are a number of methods out there to stop them in their tracks, be it environmentally friendly or chemical, but have you ever found one that does the trick? (more about slugs...)

9 people have joined in this Conversation

Can you trust travel insurers?

by , Senior Home Researcher Transport & Travel 28 February 2015
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travelinsurance2

We rely on our travel insurance to be there for when things don't go our way, especially when we're abroad and don't know the ropes. So why are so many consumers failing to get the cover they need? (more on travel insurance...)

4 people have joined in this Conversation

Have you ever challenged a parking fine?

by , Lead Lawyer Consumer Rights 27 February 2015
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parkingcropped

Private parking fines are on the agenda in the high court as one unhappy consumer is challenging the law. But we feel this case goes beyond parking, which is why we've been permitted to intervene… (more on parking fines...)

9 people have joined in this Conversation

Can consumers trust business?

by , Executive Director Consumer Rights 26 February 2015
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Scrabble tiles spell out 'trust'

In March 1962, John F. Kennedy delivered an address to Congress where he said consumers are the largest economic group, affecting almost every economic decision, yet their views are often not heard. (more about consumers and business...)

4 people have joined in this Conversation

More nuisance calling companies to face prosecution

by , Executive Director Consumer Rights 25 February 2015
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Stop button on nuisance calls phone

Good news for those fed up with nuisance calls. The Government has announced that it will soon change the law to make it easier to prosecute companies making unwanted calls and texts. (more on nuisance calls...)

18 people have joined in this Conversation

Optical Express changes its laser eye surgery T&Cs

by , Lead Lawyer Consumer Rights 24 February 2015
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eye close-up

When we heard that Optical Express customers were losing their money when they had good reason to cancel their laser eye surgery, we knew we had to step in... (more about laser eye surgery...)

11 people have joined in this Conversation

Why aren’t parents making Wills?

by , Which? Wills Paralegal Money 23 February 2015
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Writing will on a typewriter

A Will isn't only important for passing things on, it decides who looks after your children. So why do many people give little thought to making a Will and why does it appear as one of the last things on the ‘to-do list’? (more about writing a will...)

7 people have joined in this Conversation

Scam watch: how £2,000 was lost to an eBay scammer

by , Online Writer Consumer Rights 22 February 2015
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eBay scam 2

If you're a frequent online shopper, it's worth knowing about this scam that tricks you to conduct eBay transactions outside its website, only for the product to never arrive... (more about the eBay scam...)

9 people have joined in this Conversation

Is your washer-dryer faster than a dung beetle?

by , Home Product Researcher Energy & Home 21 February 2015
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Washing machine

One of the washer-dryers in our most recent tests takes more than eight hours to dry clothes. How long would you wait for dry laundry? And what's it got to do with dung beetles!? (more about washer-dryers...)

10 people have joined in this Conversation

Your view: what’s going on in the mobile market?

by , Conversation Editor Technology 20 February 2015
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BT and EE logos on phones

BT recently announced its intention to buy mobile provider EE for £12.5bn, and there are rumours of Three buying O2. What followed was an intense debate about mergers. (more about the mobile mergers...)

4 people have joined in this Conversation

Supermarket shopping: what gets on your nerves?

by , Senior Home Researcher Energy & Home 19 February 2015
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supermarket trolley

Long queues, confusing store layouts, ‘unexpected item in the bagging area’… shopping for groceries can really be a chore at times. What irritates you the most about supermarket shopping? (more about supermarket bugbears...)

31 people have joined in this Conversation

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