Featured Conversations

Let down by your letting agent? You’re in luck

by 1 October 2014
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Today brings welcome relief for many private renters and landlords, and a win for us at Which?. New laws have come into force requiring all letting agents to sign up to an ombudsman scheme. (more on new letting agent rules...)

Beko fridge freezer fires: should there be tougher penalties?

by 29 September 2014
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An inquest into a fire fatality has concluded that a Beko fridge freezer was at fault. It’s now been recommended that there should be tougher penalties for manufacturers that fail to recall faulty products. (more about Beko fridge freezer fire...)

Phones4U: no iPhone 6 pre-order refund 4U

by 26 September 2014
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Phones 4U, which went into administration earlier this month, has confirmed that those who pre-ordered the iPhone 6 will not have their deposit refunded. So what can you do if you’re left out of pocket? (more about Phones4U pre-orders...)

Honey I killed the bees! Or did I…?

by 25 September 2014
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The debate over use of neonicotinoids is still raging. The European Commission has now placed a two year ban on three chemicals which are known to harm bees. But what about those still on sale? (more about neonicotinoids ban...)

Watch out for the premium rate numbers scam

by 24 September 2014
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You may have heard of copycat websites or the 'Microsoft' phone scam, but how about the premium rate phone numbers scam? Don’t be fooled into paying over the odds to call a government service. (more about premium rate scam...)

Other top Conversations

  • Let down by your letting agent? You’re in luckA key with a house shaped keyring
  • Beko fridge freezer fires: should there be tougher penalties?Fridge freezer
  • Phones4U: no iPhone 6 pre-order refund 4UPhones 4u
  • Honey I killed the bees! Or did I…?Two bees on a honeycomb
  • Watch out for the premium rate numbers scamRed telephone with blue flashing light

Let down by your letting agent? You’re in luck

by , Senior Policy Adviser Energy & Home 1 October 2014
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A key with a house shaped keyring

Today brings welcome relief for many private renters and landlords, and a win for us at Which?. New laws have come into force requiring all letting agents to sign up to an ombudsman scheme. (more on new letting agent rules...)

What's your opinion on this story?

How many nuisance calls do you get a week?

by , Conversation Editor Technology 30 September 2014
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Angry man pulling hair out

As you might have expected expected, nuisance calls are ranked as the top annoyance among consumers. Our Facebook fans waded into the debate to share their frustration, as well as top tips to avoid cold callers. (more on nuisance calls...)

5 people have joined in this Conversation

Beko fridge freezer fires: should there be tougher penalties?

by , Conversation Editor Energy & Home 29 September 2014
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Fridge freezer

An inquest into a fire fatality has concluded that a Beko fridge freezer was at fault. It’s now been recommended that there should be tougher penalties for manufacturers that fail to recall faulty products. (more about Beko fridge freezer fire...)

5 people have joined in this Conversation

Your view: mystery calls on your phone bill

by , Conversation Editor Technology 28 September 2014
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Landline phones hanging

After one Which? member told us about a charge for a phantom speaking clock call, it sparked our interest. When we opened it to the floor to get your opinion, it turned out this wasn't the only one… (more on mystery calls...)

7 people have joined in this Conversation

Phones4U: no iPhone 6 pre-order refund 4U

by , Consumer Rights Producer Consumer Rights 26 September 2014
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Phones 4u

Phones 4U, which went into administration earlier this month, has confirmed that those who pre-ordered the iPhone 6 will not have their deposit refunded. So what can you do if you’re left out of pocket? (more about Phones4U pre-orders...)

4 people have joined in this Conversation

‘Bendy’ iPhone 6: who’s to blame?

by , Conversation Editor Technology 26 September 2014
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iPhone in pocket

Not another ‘gate’. The iPhone 4 had ‘antenna-gate’ and the iPhone 6 has been struck with the moniker ‘bend-gate’. So if your iPhone 6 Plus has bent in your pocket, are you entitled to a refund? That depends… (more about bendy iPhones...)

7 people have joined in this Conversation

Brief cases: the problems of renting out a property solved

by , Which? Lawyer Energy & Home 26 September 2014
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Colourful wooden houses

A tenant who demolished internal walls of the property he was renting (without his landlord’s permission) is one of the more unusual problems our property lawyers have dealt with… (more about renting problems...)

3 people have joined in this Conversation

Honey I killed the bees! Or did I…?

by , Business Researcher Energy & Home 25 September 2014
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Two bees on a honeycomb

The debate over use of neonicotinoids is still raging. The European Commission has now placed a two year ban on three chemicals which are known to harm bees. But what about those still on sale? (more about neonicotinoids ban...)

10 people have joined in this Conversation

Watch out for the premium rate numbers scam

by , Consumer Rights Producer Consumer Rights 24 September 2014
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Red telephone with blue flashing light

You may have heard of copycat websites or the 'Microsoft' phone scam, but how about the premium rate phone numbers scam? Don’t be fooled into paying over the odds to call a government service. (more about premium rate scam...)

4 people have joined in this Conversation

Ever transferred money into the wrong account?

by , Researcher/Writer Money 24 September 2014
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Picture of a pound coin

Our survey reveals that if you enter the wrong account details when transferring money, you may not get it back. Have you accidentally transferred cash into the wrong bank account? (more about misdirected payments...)

11 people have joined in this Conversation

Car insurance: does your age really increase your risk?

by , Which? Magazine Editor Money 23 September 2014
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Premiums speedometer

In our poll, 60% of you voted that you think older drivers are penalised on the cost of their car insurance. You may be right - our research suggests certain age groups are paying substantially over the odds... (more about car insurance...)

One person has joined in this Conversation

You need a thick skin to be an investor

by , Principal Money Researcher Money 22 September 2014
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Stocks and shares graph

While bartering for a cut-price telly or a holiday at a budget price can leave you satisfied for months or years after your negotiation, bargain hunting for shares is fraught with danger for investors. (more about investments...)

5 people have joined in this Conversation

Scam watch: the ‘PayPal’ card expiry scam

by , Online Writer Money 22 September 2014
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Email in box scam watch

Ever spotted a phishing email in your inbox? There’s a new one in town. Read why you should be wary of emails purporting to be from PayPal that ask for personal information. (more about phishing scams...)

7 people have joined in this Conversation

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