Featured Conversations

No mobile signal? Leaving your contract could cost you

by 23 May 2013
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Mobiles are a ubiquitous part of life for most of us. I’m never more than a few feet away from my smartphone. So there’s nothing worse than being midway through a conversation and bam - there goes your signal. (more about losing mobile signal...)

Are you winning the food hygiene postcode lottery?

by 22 May 2013
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Our research has found that food hygiene has become something of a postcode lottery for diners. People are unknowingly taking risks with their health simply by choosing to eat out in the wrong area. (more about food hygiene ratings...)

The true cost of the ‘Microsoft support’ scam call

by 21 May 2013
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Have you been called by bogus Microsoft support scammers? We've heard from readers who've been conned into paying hundreds after falling victim. We’ve spoken to Microsoft to find out the scale of the scam. (more about Microsoft scam calls...)

Our undercover health check for pharmacies

by 20 May 2013
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When you're unwell, you need safe, reliable advice to help you buy the right medicine. We sent mystery shoppers into UK pharmacies to give their advice a check up. Can you rely on your local pharmacy? (more about our pharmacy mystery shopping...)

Customers let down by cancelled insulation installations

by 19 May 2013
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Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)

Other top Conversations

  • No mobile signal? Leaving your contract could cost youMobile signal
  • Are you winning the food hygiene postcode lottery?A dirty plate with knife and fork
  • The true cost of the 'Microsoft support' scam callCartoon of man with phone
  • Our undercover health check for pharmaciesA pharmacy mystery shopper
  • Customers let down by cancelled insulation installationsA model house with a bobble hat on the roof

Are agents using attractive properties to lure us in?

by , Chief Executive Energy & Home 24 May 2013
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Keys in hand

Many of you may recall seeing holiday deals in travel agents’ windows. When you went in, the deal had invariably gone. You felt lured in under false pretences. I had a similar feeling when trying to find a house to rent. (more about letting agents...)

What's your opinion on this story?

Homeopathy: pharmacists dispense with professional guidance

by , Senior Health Researcher Consumer Rights 23 May 2013
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Homeopathy remedy

As soon as you talk about homeopathy, it divides opinion. But the debate raises wider issues when some pharmacists fail to explain there’s no clinical evidence that certain alternative remedies work, like homeopathy. (more about homeopathy advice...)

5 people have joined in this Conversation

No mobile signal? Leaving your contract could cost you

by , Consumer Rights Digital Producer Consumer Rights 23 May 2013
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Mobile signal

Mobiles are a ubiquitous part of life for most of us. I’m never more than a few feet away from my smartphone. So there’s nothing worse than being midway through a conversation and bam - there goes your signal. (more about losing mobile signal...)

7 people have joined in this Conversation

Is it time to change your nappies?

by , Which? Magazine Deputy Editor Energy & Home 23 May 2013
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A baby wearing a nappy

Before I had my first child, I’d never changed a nappy in my life. I’d certainly never considered what brand I should buy. But the results of our latest survey show the brand you choose can make a big difference. (more about our nappies survey...)

What's your opinion on this story?

What’s your best tip for navigating the call centre maze?

by , Technology Graduate Technology 22 May 2013
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A frustrated customer on the phone

Automated systems used by call centres are the bugbear of many. Hundreds of you have shared your tips and tricks, so what's the solution to the call centre maze? (more about dealing with call centres...)

2 people have joined in this Conversation

Xbox One – is ‘all-in-one entertainment’ what we want?

by , Conversation Editor Technology 22 May 2013
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Xbox One

Microsoft has played its cards for the next generation of gaming. Or, perhaps, the next generation of entertainment. All-in-one entertainment. One box to rule your living room – the Xbox One. Is this what we want? (more about the Xbox One...)

4 people have joined in this Conversation

Are you winning the food hygiene postcode lottery?

by , Senior Home Researcher Consumer Rights 22 May 2013
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A dirty plate with knife and fork

Our research has found that food hygiene has become something of a postcode lottery for diners. People are unknowingly taking risks with their health simply by choosing to eat out in the wrong area. (more about food hygiene ratings...)

10 people have joined in this Conversation

Native vs non-native plants – what’s really best for wildlife?

by , Garden Researcher Energy & Home 21 May 2013
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Bumble bee - credit Patrick Steen

We’re often told that native British plants are better for wildlife than cultivated plants introduced from other countries, but have you ever wondered whether anyone told the insects? (more about native vs non-native plants...)

3 people have joined in this Conversation

How safe is telephone banking?

by , Senior Money Researcher Money 21 May 2013
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telephone banking

Do you think your bank's security checks are thorough enough? When we investigated the banks' telephone security systems, we found big differences between the best and worst banks. (more about telephone banking security...)

5 people have joined in this Conversation

The true cost of the ‘Microsoft support’ scam call

by , Deputy Computing Editor Technology 21 May 2013
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Cartoon of man with phone

Have you been called by bogus Microsoft support scammers? We've heard from readers who've been conned into paying hundreds after falling victim. We’ve spoken to Microsoft to find out the scale of the scam. (more about Microsoft scam calls...)

22 people have joined in this Conversation

Are M&S’s contactless card errors a cause for concern?

by , Money Researcher Money 20 May 2013
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Contactless card payment

More than 30m contactless payment cards have been issued in the UK. But some Marks & Spencer customers are finding their new contactless cards are more trouble than they’re worth. (more on contactless card issues...)

6 people have joined in this Conversation

Our undercover health check for pharmacies

by , Senior Health Researcher Consumer Rights 20 May 2013
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A pharmacy mystery shopper

When you're unwell, you need safe, reliable advice to help you buy the right medicine. We sent mystery shoppers into UK pharmacies to give their advice a check up. Can you rely on your local pharmacy? (more about our pharmacy mystery shopping...)

14 people have joined in this Conversation

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