Featured Conversations

Upfront current account fees aren’t the answer

by 23 July 2014
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As our research throws yet more light on the real cost of banking, and the CMA calls for an inquiry into competition in banking, the first reaction has been to call for an end of free banking. But is that really the answer? (more about the cost of banking...)

International trade must be fairer to stop the Great British rip-off

by 22 July 2014
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Have you noticed that tech products often seem to be more expensive in the UK than, say, the US? Our chief executive Peter Vicary-Smith says Brits are still unnecessarily paying over the odds for some goods. (read more about unfair costs...)

PC repair companies: are they the ones that need fixing?

by 20 July 2014
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What are the chances of getting your data back and laptop working for a reasonable price at the hands of high street repair experts at Apple, The Carphone Warehouse and PC World? Not great... (read more about PC repair...)

Scam watch: dodgy cold caller offers

by 19 July 2014
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No matter how convincing they sound, never give your card details to someone who’s called you out of the blue. That’s what Which? member Dev found out… (read more about cold callers...)

Your view: letting go of hold music

by 18 July 2014
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In Lisa Barber’s discussion about background music on shops (more on that soon), the conversation turned to hold music. I decided not to accuse commenters of going off topic, as hold music also gets my goat. (your view on hold music...)

Other top Conversations

  • Upfront current account fees aren't the answerBroken piggy bank
  • International trade must be fairer to stop the Great British rip-offripoff
  • PC repair companies: are they the ones that need fixing?laptoprepairs
  • Scam watch: dodgy cold caller offersPhone
  • Your view: letting go of hold musicPhone and radio

Upfront current account fees aren’t the answer

by , Money 23 July 2014
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Broken piggy bank

As our research throws yet more light on the real cost of banking, and the CMA calls for an inquiry into competition in banking, the first reaction has been to call for an end of free banking. But is that really the answer? (more about the cost of banking...)

3 people have joined in this Conversation

International trade must be fairer to stop the Great British rip-off

by , Chief Executive Technology 22 July 2014
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ripoff

Have you noticed that tech products often seem to be more expensive in the UK than, say, the US? Our chief executive Peter Vicary-Smith says Brits are still unnecessarily paying over the odds for some goods. (read more about unfair costs...)

14 people have joined in this Conversation

Holiday Hassles – this isn’t what it looked like in the brochure!

by , Campaigns Assistant Transport & Travel 21 July 2014
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Holiday hassles illustrations

We recently launched our campaign to stop holiday hassles. Through your comments we've already collected more than 3,000 stories ranging from a holiday hindrance to holiday hell... (more on hotel hassles...)

What's your opinion on this story?

Do you splash the cash on so-called ‘superfoods’?

by , Senior Food Researcher Consumer Rights 21 July 2014
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Blueberries

I regularly read news stories about the next superfood that will change my life, but are they really worth splashing out on? Find out how much you could save by swapping pricey superfoods for cheaper alternatives. (read more about cheaper superfoods...)

3 people have joined in this Conversation

PC repair companies: are they the ones that need fixing?

by , Technology Researcher Technology 20 July 2014
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laptoprepairs

What are the chances of getting your data back and laptop working for a reasonable price at the hands of high street repair experts at Apple, The Carphone Warehouse and PC World? Not great... (read more about PC repair...)

7 people have joined in this Conversation

Scam watch: dodgy cold caller offers

by , Online Writer Money 19 July 2014
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Phone

No matter how convincing they sound, never give your card details to someone who’s called you out of the blue. That’s what Which? member Dev found out… (read more about cold callers...)

6 people have joined in this Conversation

Your view: letting go of hold music

by , Conversation Editor Consumer Rights 18 July 2014
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Phone and radio

In Lisa Barber’s discussion about background music on shops (more on that soon), the conversation turned to hold music. I decided not to accuse commenters of going off topic, as hold music also gets my goat. (your view on hold music...)

14 people have joined in this Conversation

Fools of Duty: are gamers being deceived?

by , Guest Writer Technology 18 July 2014
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Watch Dogs

In 2012 Ubisoft presented one of its newest games, Watch Dogs. But when it was released in 2014, the game wasn't the same. In this guest post, Henry Dyer asks whether gamers are being let down by publishers. (read more about deceived gamers...)

3 people have joined in this Conversation

Brief cases: couple wins £1,162 in cruise confusion

by , Which? Lawyer Transport & Travel 17 July 2014
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Cruise Ship

Which? members John and Eileen Andrews won back £1,162 with help from our legal experts when their 14-night cruise was cancelled without their knowledge. (more about cruise problems...)

2 people have joined in this Conversation

Time’s up: ticket companies fail to justify excessive fees

by , Campaigns Assistant Consumer Rights 17 July 2014
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Ticket fees

On 16 June we told ticketing companies they had one final month to respond to our concerns about high compulsory fees. The deadline’s up and the biggest companies have failed to respond… (more about ticket fees...)

One person has joined in this Conversation

UNMUTEUK: Bloggers speak out on childcare and education

by , Conversation Editor Consumer Rights 16 July 2014
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Supporter with the UNMUTEUK hashtag over their mouth

You'll be familiar with our Make Complaints Count campaign – our call to ensure public services act on your feedback. And we've got the backing of a number of bloggers who have shared their experiences too… (more about UnmuteUK...)

What's your opinion on this story?

Difficult-to-use products: the niggles that let you down

by , Online Home Writer Energy & Home 15 July 2014
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iron2

Some products are great at the job they’re designed for: microwaving food evenly or helping you get every crease out of your ironing. But if the product’s awkward to use, it could make your life a nightmare. (more about problem products...)

37 people have joined in this Conversation

Restaurant complaining: should you eat your words?

by , Author Consumer Rights 15 July 2014
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Angry woman in restaurant

If complaining is a big deal generally, then complaining in restaurants is the daddy of them all. Here’s our guest author Ingrid Stone with her tips on how best to complain when a restaurant meal goes wrong. (more about restaurant complaints...)

6 people have joined in this Conversation

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