Featured Conversations

Freephone numbers really are now free for all

by 2 July 2015
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I like companies with 0800 numbers. To me it’s like they’re saying: ‘Give us a ring, we’re happy to talk to you and it won’t cost you a penny.’ Well, unless you’re calling from a mobile that is. (more about 0800 number changes ...)

Is it time to ditch your traditional savings account?

by 30 June 2015
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Interest rates on traditional savings accounts are now so poor that many of us are deciding to choose alternative homes for our money. But is it really time to turn our back on them altogether? (more about savings accounts ...)

Has an expandable garden hose caused you problems?

by 29 June 2015
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Watering the garden? It can be a real pain using an old-style hosepipe that can be heavy, gets tangled, kinks, leaks or even splits. Which is why I bought an XHose - one of the whizzy stretchy, expandable hoses. (more about expandable garden hoses ...)

Why are letting agent fees so high?

by 28 June 2015
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Moving house can be expensive. And for those of us who rent, one of the most significant and annoying costs can be the fees charged by letting agents. It's even more annoying when it's hard to find what these are. (more about letting agent fees ...)

Is your bank now putting customers before sales?

by 25 June 2015
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The idea of banks putting customers first may make you laugh. Especially if yours still tries to persuade you to take out a packaged current account with benefits you don't need. Or when you think about the PPI saga. (more about banks ...)

Other top Conversations

  • Freephone numbers really are now free for allcostly calls
  • Is it time to ditch your traditional savings account?coins in glass jar
  • Has an expandable garden hose caused you problems?hoses
  • Why are letting agent fees so high?letting
  • Is your bank now putting customers before sales?Bank sign with a crack in it

Freephone numbers really are now free for all

by , Campaign Manager Consumer Rights 2 July 2015
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costly calls

I like companies with 0800 numbers. To me it’s like they’re saying: ‘Give us a ring, we’re happy to talk to you and it won’t cost you a penny.’ Well, unless you’re calling from a mobile that is. (more about 0800 number changes ...)

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Is it time to ditch your traditional savings account?

by , Money Editor Money 30 June 2015
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coins in glass jar

Interest rates on traditional savings accounts are now so poor that many of us are deciding to choose alternative homes for our money. But is it really time to turn our back on them altogether? (more about savings accounts ...)

4 people have joined in this Conversation

Has an expandable garden hose caused you problems?

by , Gardening Editor Energy & Home 29 June 2015
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hoses

Watering the garden? It can be a real pain using an old-style hosepipe that can be heavy, gets tangled, kinks, leaks or even splits. Which is why I bought an XHose - one of the whizzy stretchy, expandable hoses. (more about expandable garden hoses ...)

9 people have joined in this Conversation

Why are letting agent fees so high?

by , Consumer Rights Producer Consumer Rights 28 June 2015
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letting

Moving house can be expensive. And for those of us who rent, one of the most significant and annoying costs can be the fees charged by letting agents. It's even more annoying when it's hard to find what these are. (more about letting agent fees ...)

7 people have joined in this Conversation

Travel money myths and why I miss travellers’ cheques

by , Conversation Editor Money 27 June 2015
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Currency

Getting travel money used to be simple. When I first went abroad to Greece 20 years ago I brought travellers’ cheques - like everyone else seemed to do at the time. (more about travel money ...)

13 people have joined in this Conversation

Should you be nudged away from making financial mistakes?

by , Stirling Behavioural Science Centre Money 26 June 2015
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A man looking very confused

Is it right to shape people’s behaviour to help them make better financial decisions? In this guest post, Professor Liam Delaney explores the pros and cons of ‘Nudge’… (more about 'nudge'...)

12 people have joined in this Conversation

Is your bank now putting customers before sales?

by , Senior money researcher Money 25 June 2015
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Bank sign with a crack in it

The idea of banks putting customers first may make you laugh. Especially if yours still tries to persuade you to take out a packaged current account with benefits you don't need. Or when you think about the PPI saga. (more about banks ...)

6 people have joined in this Conversation

Is wireless smartphone charging worth the hype?

by , Digital Producer Technology 24 June 2015
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wireless charger

I’m seeing wireless charging advertised everywhere lately. Well-known brands, such as Samsung, promise ‘no cables, no connectors’. But if something sounds too good to be true... (more about wireless charging ...)

15 people have joined in this Conversation

Why I don’t take a compact camera on holiday any more

by , Senior Technology Researcher Technology 23 June 2015
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Holiday picture

When packing for a holiday, a compact camera used to be one of the first items I’d throw into my suitcase. Now it sits on a shelf at home while I enjoy myself in the sun. (more about taking holiday photos ...)

7 people have joined in this Conversation

Brief cases: travel firm ruins special family holiday

by , Which? Lawyer Consumer Rights 22 June 2015
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flights with suitcases

Imagine the frustration of a special family holiday being cancelled at the last minute. When this happened to Valerie she was able to get back not only the cost of the holiday but - with our help - £3,000 compensation. (more about holiday compensation ...)

One person has joined in this Conversation

Ofcom: making it easier to switch broadband provider

by , Director of Consumer Policy Technology 21 June 2015
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Blue broadband cable

In this guest post, Ofcom’s director of consumer policy, Chris Taylor, explains a change that aims to make it easier for you to switch your broadband provider. (more about switching broadband ...)

13 people have joined in this Conversation

Have you had problems with an online order?

by , Digital Producer Money 20 June 2015
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Computer mouse lead in shape of shopping trolley

Do you know your rights when you want to return goods that you bought online? And just as importantly, can you rely on retailers to give you the information you need? (more about online orders ...)

4 people have joined in this Conversation

The CMA: can you trust what you read in online reviews?

by , CMA’s Enforcement Directorate Technology 19 June 2015
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magnifying glass on laptop

The Competition and Markets Authority today published a report on online reviews and endorsements. Here’s the CMA’s Senior Director, Nisha Arora, reflecting on the debate their report has already started to generate. (more on online reviews...)

9 people have joined in this Conversation

Are your bills higher because of how you choose to pay?

by , Online Writer Money 19 June 2015
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pay bills online

There's no pleasant way to pay the bills, but being charged extra for how you choose to pay is rubbing salt in the wound. Did you know that not paying by direct debit and getting paper bills could cost you £243 a year? (more about costs for paying your bills ...)

4 people have joined in this Conversation

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