Featured Conversations

Scam watch: look out for hoax callers

by 17 April 2014
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Fraudsters can be pushy, use scare tactics and urge you to take action before you have the chance to think. That’s what happened to Which? member Sandra Truran when she was targeted by a hoax caller. (more about scams...)

What’s really in your lamb takeaway?

by 16 April 2014
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Our most recent investigation found 40% of lamb takeaways had been contaminated with other meats, with some containing no lamb at all. Shouldn’t we be able to trust the food we buy is what it says it is? (more about food fraud...)

We investigate supermarket tactics that make you buy more

by
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It’s no secret that when you visit a supermarket intending to buy a loaf of bread it’s easy to leave with three air fresheners and some asparagus instead. But you may not know why… (more about supermarket psychology...)

FCA: Why we want the cost of calls to financial firms cut

by 15 April 2014
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In a win for our Costly Calls campaign, the FCA has asked financial firms to offer basic rate phone lines for their customers. Here’s Martin Wheatley of the FCA sharing the announcement with you all. (more about costly calls...)

Bernard Jenkin MP: More public service complaints please!

by 14 April 2014
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Bernard Jenkin MP, chair of the Public Administration Select Committee, argues that lessons must be learnt from the poor complaints handling at Mid-Staffs hospital. Should more be done to make complaints count? (more about public service complaints...)

Other top Conversations

  • Scam watch: look out for hoax callersScam watch
  • What’s really in your lamb takeaway?Food fraud
  • We investigate supermarket tactics that make you buy moreSupermarket
  • FCA: Why we want the cost of calls to financial firms cutPerson making phone call
  • Bernard Jenkin MP: More public service complaints please!People leaving hospital

Scam watch: look out for hoax callers

by , Online Writer Money 17 April 2014
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Scam watch

Fraudsters can be pushy, use scare tactics and urge you to take action before you have the chance to think. That’s what happened to Which? member Sandra Truran when she was targeted by a hoax caller. (more about scams...)

6 people have joined in this Conversation

Why it pays to shop around when getting your car serviced

by , Car Researcher Transport & Travel 17 April 2014
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Car mechanic

Our research uncovered massive variations in the price of a car service depending on where you live in the UK. And we found you can save hundreds of pounds simply by shopping around local garages. (more…)

2 people have joined in this Conversation

What’s really in your lamb takeaway?

by , Senior Food Researcher Consumer Rights 16 April 2014
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Food fraud

Our most recent investigation found 40% of lamb takeaways had been contaminated with other meats, with some containing no lamb at all. Shouldn’t we be able to trust the food we buy is what it says it is? (more about food fraud...)

6 people have joined in this Conversation

How will inheritance tax affect you?

by , Senior Money Researcher Money 16 April 2014
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Hands and house

Traditionally the preserve of the very wealthy, inheritance tax (IHT) looks likely to catch far more of us in the next few years - as the threshold remains frozen at £325,000 and house prices continue to rise. (more about inheritance tax...)

7 people have joined in this Conversation

We investigate supermarket tactics that make you buy more

by , Senior Home Researcher Energy & Home 16 April 2014
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Supermarket

It’s no secret that when you visit a supermarket intending to buy a loaf of bread it’s easy to leave with three air fresheners and some asparagus instead. But you may not know why… (more about supermarket psychology...)

6 people have joined in this Conversation

Why competition in the current account market needs urgent attention

by , Executive Director Money 15 April 2014
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Bank card being cut with scissors

Today we call on the Competition and Markets Authority (CMA) to refer the current account market for a full competition inquiry. The unhealthy dominance of the biggest banks needs to end. (more about banking...)

6 people have joined in this Conversation

FCA: Why we want the cost of calls to financial firms cut

by , Chief Executive of the FCA Money 15 April 2014
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Person making phone call

In a win for our Costly Calls campaign, the FCA has asked financial firms to offer basic rate phone lines for their customers. Here’s Martin Wheatley of the FCA sharing the announcement with you all. (more about costly calls...)

4 people have joined in this Conversation

Bernard Jenkin MP: More public service complaints please!

by , Public Administration Committee Consumer Rights 14 April 2014
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People leaving hospital

Bernard Jenkin MP, chair of the Public Administration Select Committee, argues that lessons must be learnt from the poor complaints handling at Mid-Staffs hospital. Should more be done to make complaints count? (more about public service complaints...)

6 people have joined in this Conversation

Do you know your cheapest time-of-use tariff hours?

by , Senior Researcher Energy & Home 13 April 2014
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Clock under lightening

About 3.9m UK households are on energy tariffs, which mean they get cheaper electricity at certain times. So you'd think it’s important to know exactly what those hours are to make sure you save as much as you can... (more about tariffs...)

4 people have joined in this Conversation

The big repair or replace debate

by , Senior Researcher Energy & Home 12 April 2014
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Leaking washing machine

It’s a dilemma almost everyone’s faced – a much-used home appliance breaks down and you need to act fast. But how do you decide whether to repair or replace it? (more about repair or replace...)

8 people have joined in this Conversation

Should we have to haggle to get the best price?

by , Online Writer Money 10 April 2014
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Men shaking hands in shop, black and white photo

Six out of seven customers who haggle on their mobile contract get a better deal. And you can knock almost £200 off your summer holiday by negotiating with a travel agent. But should we have to turn to haggling? (more about haggling...)

10 people have joined in this Conversation

Have you been caught out by your credit card?

by , Money Researcher Money 9 April 2014
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Figure leaning on credit card

With some 56 million credit cards in issue in the UK – that’s 70% of all European credit cards - it’s fair to say we Brits are pretty attached to our plastic. But is the industry serving us as well as it should be? (more about credit cards...)

9 people have joined in this Conversation

EE announces price rise for loyal customers

by , Conversation Editor Technology 8 April 2014
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EE logo

EE has announced a 2.7% price rise for EE, T-Mobile and Orange customers who signed before Ofcom’s new rules came into effect. Have you been contacted by EE about a price rise? (more about EE's price rise...)

96 people have joined in this Conversation

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