Conversations from: July 2011

Apple must act now over its ‘iTunes hack’

The success of Apple’s App Store could soon hit a bump. iPhone users are allegedly in danger of a scam that’s cost them dear. The worst bit? Not only is Apple aware of this, it doesn't seem willing to take direct action. (more about iTunes complaints...)

Loyal customers pay to call banks – new ones get it free. Why?

Do you say no to 0870 and other pricey numbers? Sometimes it's not always easy, especially when new customers are given free numbers to call a bank, while existing customers are told to call paid-for numbers. (more about charges to call banks...)

Vote with your feet – which services have you ditched?

Although it seems like a hassle to switch car insurance or savings account, I think I’m better off for it. That’s why I’m marching at the head of a band of consumers who are all voting with their feet! Will you join us? (more about switching services...)

Vince Cable: banks need reform, but what form must it take?

At a banking debate this morning, Which? called upon the Independent Commission on Banking to be brave with its recommendations. Vince Cable joins us to explore how we can prevent another banking crisis. (Vince Cable's guest post...)

Samsung – fix all faulty fridge-freezers for free

In the wake of the Beko fridge-freezers scare, if a burning smell was coming from your fridge-freezer, and you could hear the sound of plastic cracking inside, wouldn't you be concerned? I would. (more about Samsung fridge-freezer fault...)

Do you want to know how much water is in your bacon?

Under new EU rules, which will come into force in three years, we’ll now find bacon with more than 5% added water labelled as ‘bacon with added water’. So why isn’t everyone happy about this? (more about new bacon rules...)

Celebrity-endorsed kitchen knives don’t always cut the mustard

Have you invested in a good chef's knife? There’s a huge range available, from humble £10 offerings to expensive celebrity-endorsed knives. Yet, a high price or celebrity name doesn’t always guarantee quality. (more about kitchen knives...)

Cheaper broadband for rural customers – or is it?

Ofcom has told BT to reduce the wholesale price it charges other broadband providers to use its network in less populated areas. But will it actually result in cheaper prices for rural customers? (more about rural broadband...)

The Made in Britain logo – will it make a difference?

If you’re confused about which brands are still UK-made, you’re not alone. A campaign for a new logo identifying British brands was met with popular support after half of us admitted we were unsure which brands are British. (more about Made in Britain...)

Ask Which? – Windows 7 Starter won’t work on my netbook

Mike asked: Some time ago I bought a netbook. I was told it ran Windows 7. I asked about compatibility as I use Microsoft 1997-2003 and was assured by the assistant at Curry's that there was no problem. (Q&A about netbooks and Windows...)

‘Pre-Holi-Daze’ – do you lock up before you leave?

I was shocked to read that Brits suffer from a ‘Pre-Holi-Daze’. The stats on the number of Brits who leave passports behind, forget to feed the pets or forget to lock up are alarming. Do you add to the quota? (more about preparing for your holiday...)

Are you making the most of the UK’s free attractions?

Our new satisfaction survey of UK visitor attractions shows that many of us love free art galleries and museums, like London’s V&A. But the question is - would you be prepared to pay hard cash to visit them? (more about our free attractions...)

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