Conversations from: January 2011

We need protection for fraudulent spending on stolen mobiles

If your credit card’s stolen and used, you’re not liable for fraudulent spending. But if the same happens to your mobile phone, it’s down to you to foot the bill. Isn’t it time mobile operators took some responsibility? (more about protection for stolen mobiles...)

It could be the end for hotel star ratings

Change is afoot when it comes to the star ratings system for hotels, and they could disappear altogether. Should we be worried - or have they already lost their place to the world of online consumer reviews? (more about hotel star ratings...)

Do you care that the internet’s running out of addresses?

Most of us are happy to use the internet without considering what's going on behind the scenes. We rarely give a thought to anything as geeky as IP addresses - but perhaps we will now that they're running out. (more about IP addresses running out...)

How can airports make flight delays more bearable?

Cancelled - the most annoying word to see next to your flight number. But airports and airlines are at least trying to improve their services in extreme weather – so how could they do better when the next crisis hits? (more about flight delays...)

Will an eco loyalty card make us shop more sustainably?

A new reward scheme for farm shops and eco-friendly retailers aims to play the supermarkets at their own loyalty card game, giving shoppers points for sustainable choices. But will it take off? (more about the Ice reward scheme...)

The Convo top ten – who do you trust?

It's been a week of Conversations about trust, from who owns ethical food brands to what's in your bacon and whether travel companies and energy suppliers can be trusted to give us the right information. (this week's top ten...)

Why is it so hard to get a decent credit card deal?

The old credit card waterbed is back in action. Just as new rules come in that press down on excessive interest payments in one place, we start to see charges popping up elsewhere and penalty rules tightening. (more about decent credit cards...)

Are you in control of your digital identity?

Do you ever feel as though your digital identity has run off without you? Today's European Data Protection Day, so maybe it's time to take control – or are you happy to leave identity breadcrumbs all over the internet? (more about European Data Protection Day...)

Time to break free of complicated financial products?

Heard of the RU64 rule? Probably not, but it plays an important part in simplifying people's pensions, so good news it's staying. But could other complicated financial products benefit from the same treatment? (more about complicated financial products...)

We need honest information about our holidays

When we're booking our 'dream' holiday we can be unaware if travel companies go easy on the reality. So should they be doing more to tell us about how problems in different countries might affect our travel plans? (more about holiday companies' information...)

Speed cameras – should they stay or should they go?

Remember the outcry last summer when one council announced it was switching off speed cameras? Now Which? Car has discovered that over half the fixed cameras in England and Wales don’t work at any one time. (more about speed cameras...)

There’s not just bacon in your bacon

Bacon is a bit of a British passion. It’s brown sauce’s best friend, and features in both the fry-up and bacon butty. But have you ever seen it leak white and watery mush? It's all down to added water... (more about added water in bacon...)

Toyota’s latest recall – more mechanical misery?

You may have heard about yet another Toyota recall. It's got to be bad news, right? Not necessarily. In fact, we applaud Toyota for its 'belt and braces' approach to a potential problem. (more about Toyota's recall...)

Are energy-saving light bulbs too cheap?

Light bulbs are in the news again and it looks like their cost is about to rise. So should we all be rushing to snap up those 'three for a pound' deals while we still can – or does it pay to be more discerning? (more about energy-saving light bulbs...)

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