If your credit card’s stolen and used, you’re not liable for fraudulent spending. But if the same happens to your mobile phone, it’s down to you to foot the bill. Isn’t it time mobile operators took some responsibility?
Change is afoot when it comes to the star ratings system for hotels, and they could disappear altogether. Should we be worried – or have they already lost their place to the world of online consumer reviews?
Most of us are happy to use the internet without considering what’s going on behind the scenes. We rarely give a thought to anything as geeky as IP addresses – but perhaps we will now that they’re running out.
Cancelled – the most annoying word to see next to your flight number. But airports and airlines are at least trying to improve their services in extreme weather – so how could they do better when the next crisis hits?
A new reward scheme for farm shops and eco-friendly retailers aims to play the supermarkets at their own loyalty card game, giving shoppers points for sustainable choices. But will it take off?
It’s been a week of Conversations about trust, from who owns ethical food brands to what’s in your bacon and whether travel companies and energy suppliers can be trusted to give us the right information.
The old credit card waterbed is back in action. Just as new rules come in that press down on excessive interest payments in one place, we start to see charges popping up elsewhere and penalty rules tightening.
Do you ever feel as though your digital identity has run off without you? Today’s European Data Protection Day, so maybe it’s time to take control – or are you happy to leave identity breadcrumbs all over the internet?
Heard of the RU64 rule? Probably not, but it plays an important part in simplifying people’s pensions, so good news it’s staying. But could other complicated financial products benefit from the same treatment?
When we’re booking our ‘dream’ holiday we can be unaware if travel companies go easy on the reality. So should they be doing more to tell us about how problems in different countries might affect our travel plans?
Remember the outcry last summer when one council announced it was switching off speed cameras? Now Which? Car has discovered that over half the fixed cameras in England and Wales don’t work at any one time.
Bacon is a bit of a British passion. It’s brown sauce’s best friend, and features in both the fry-up and bacon butty. But have you ever seen it leak white and watery mush? It’s all down to added water…
You may have heard about yet another Toyota recall. It’s got to be bad news, right? Not necessarily. In fact, we applaud Toyota for its ‘belt and braces’ approach to a potential problem.
Light bulbs are in the news again and it looks like their cost is about to rise. So should we all be rushing to snap up those ‘three for a pound’ deals while we still can – or does it pay to be more discerning?