Conversations from: September 2010

At last, we’ll have advanced notice of energy price rises

Today brings an end to the outrageously unfair '65 day rule' that let energy companies tell you of a price hike weeks after it had happened. With your help, Which? has scored a big win for energy customers everywhere. (more about action on energy bills...)

Don’t rely on EHIC when travelling in Europe

If you’re heading off on a continental break, the European Health Insurance Card can be a handy addition to your wallet. But rely on this alone and you could end up in financial pain. (more about EHIC cards...)

‘Sorry, you were out’ – but is Royal Mail sorry enough?

Complaints about Royal Mail’s ‘sorry, you were out’ cards have risen by 25% in the past year, and a third of us have received one while we've been in. Is it really that hard to knock on the door? (more about Royal Mail card complaints...)

Do you trust online travel reviews?

Should travel review sites be censoring their user-generated reviews to avoid the risk of getting sued? It might help their bank balance, but it wouldn't help holidaymakers relying on them for honest opinions. (more about trusting travel reviews...)

Stop cluttering our streets with traffic lights

Transport for London (TfL) has angered safety campaigners with its proposal to remove 145 sets of traffic lights across the capital. But de-cluttering our streets can actually cut congestion and save lives. (more about removing traffic lights...)

The supermarket ‘special offers’ that aren’t so special

Would you buy two drinks for £4 when you can get one for £1? Sounds daft, but it's just one of the really rubbish offers we've found on the supermarket shelves. (more about daft special offers...)

Can we trust health claims on food?

Do you trust claims like, 'this green tea is good for blood pressure' when you're shopping? Or how about, 'contains calcium for stronger bones?' If you do, maybe you should think twice before buying from now on. (more about health claims rip off...)

Is your camera crammed with needless settings?

Do all of those modes on your digital camera complicate things for your point-and-shoot purposes? Or are you happy to use them for some added creative possibilities? (more about excessive camera modes...)

Councils sneaking in hidden card charges

Extra charges to make payments by card are never welcome, but do you expect your local council to charge you more? Sadly, we found many are doing just that. (more about councils' card charges...)

Banks are giving offline customers a bum deal

If you're not connected to the net, or just don't like banking online, you're not only missing out on the best interest rates, you're getting a bum deal on travel insurance. Should the same deals be offered on the high street? (more about online banking...)

I won’t be mourning the death of cheap fashion

Rising cotton prices may mean the end of £4 t-shirts and £10 pairs of jeans – but would it really be so bad if we had to start spending more on our wardrobe collection? (more about cheap fashion...)

Is home testing good for your health?

With more ways than ever to take responsibility for our own health, is this a lifestyle change we should all be making – or a fad best forgotten? Will you be embracing the home health test trend? (more about home health tests...)

Has Microsoft turned a corner?

It's all too easy to slag off Microsoft, especially if you're running Windows Vista. But have things changed recently? Windows Phone 7, Internet Explorer 9, Xbox Kinect… Microsoft looks like it might be on a roll. (Microsoft's back on track...)

Insurers are hiding the true cost of cover

Are you clear about the true cost of your insurance premiums? With more insurers hiding extras like enormous excesses and hefty interest charges, it pays to be prudent. (more about hidden insurance costs...)

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