Featured Conversations

Can your credit card company explain your legal rights?

by 25 October 2014
VN:F [1.9.22_1171]
0 - 0

Not only are credit cards a convenient way to pay, but they can also offer legal protection if something goes wrong. This protection has existed for four decades, so why are many providers still getting your rights wrong? (more about section 75..)

Bad phone signal at home – can you cancel your contract?

by 23 October 2014
VN:F [1.9.22_1171]
0 - 1

What happens if you’ve got rubbish mobile phone signal in home, but you’re locked into a one- or two-year contract? Is it easy to cancel? No, as many of the stories shared on last week’s BBC Watchdog showed. (more about mobile phone signal...)

Through the hacker’s eyes: how to be secure on social media

by 22 October 2014
VN:F [1.9.22_1171]
0 - 0

Our investigation into ID theft saw information from social media sites used to obtain a credit card under false pretenses. Ken helped us mine the user profiles - here are his tips for preserving your privacy online. (more about ID theft...)

Broken promises and dodgy deliveries – sound familiar?

by 21 October 2014
VN:F [1.9.22_1171]
2 - 0

Ever had the displeasure of late or damaged deliveries? As we launch our campaign to stamp out dodgy deliveries, our chief exec writes that there’s no excuse for keeping customers in the dark about delivery times. (more about dodgy deliveries...)

Professor Elliott: what food scandal could be next?

by
VN:F [1.9.22_1171]
4 - 0

After leading a review into our food supply networks, Professor Chris Elliott explains how we need to monitor the food supply chain to prevent any future food scares. Find out more from him in this guest post: (more about goats cheese...)

Other top Conversations

  • Can your credit card company explain your legal rights?Figure leaning on credit card
  • Bad phone signal at home - can you cancel your contract?Mobile-signal
  • Through the hacker’s eyes: how to be secure on social mediahacker takes password
  • Broken promises and dodgy deliveries - sound familiar?Dodgy deliveries campaign image
  • Professor Elliott: what food scandal could be next? goats cheese

Can your credit card company explain your legal rights?

by , Money Researcher Consumer Rights 25 October 2014
VN:F [1.9.22_1171]
0 - 0
Figure leaning on credit card

Not only are credit cards a convenient way to pay, but they can also offer legal protection if something goes wrong. This protection has existed for four decades, so why are many providers still getting your rights wrong? (more about section 75..)

3 people have joined in this Conversation

Your view: 50 shades of tea

by , Conversation Editor Energy & Home 24 October 2014
VN:F [1.9.22_1171]
1 - 0
cup-of-tea

This week you shared your tips for making the perfect cuppa. While it's one of the world's oldest drinks, we still haven't mastered a technique for us all. Everyone's got their way, so here's how you make your brew. (more about the perfect cuppa...)

3 people have joined in this Conversation

Will the universal spare wheel save you when you break down?

by , Senior Cars Researcher Transport & Travel 24 October 2014
VN:F [1.9.22_1171]
1 - 0
Car wheel with a puncture

If you get a puncture that’s beyond repair in a car that lacks a spare wheel, there’s a good chance you’ll have to be towed to a garage by a breakdown provider. Not anymore. (more about the universal spare wheel...)

7 people have joined in this Conversation

Bad phone signal at home – can you cancel your contract?

by , Conversation Editor Technology 23 October 2014
VN:F [1.9.22_1171]
0 - 1
Mobile-signal

What happens if you’ve got rubbish mobile phone signal in home, but you’re locked into a one- or two-year contract? Is it easy to cancel? No, as many of the stories shared on last week’s BBC Watchdog showed. (more about mobile phone signal...)

9 people have joined in this Conversation

How well do you know your pension schemes?

by , Head of Economic Analysis Money 23 October 2014
VN:F [1.9.22_1171]
1 - 0
retirement pot

I gave evidence in front of the Pension Schemes Bill Committee today, tackling one of the proposed new pieces of legislation to implement the pension reforms announced back in the Budget. (more about pension schemes...)

One person has joined in this Conversation

Through the hacker’s eyes: how to be secure on social media

by , Ethical Hacker Technology 22 October 2014
VN:F [1.9.22_1171]
0 - 0
hacker takes password

Our investigation into ID theft saw information from social media sites used to obtain a credit card under false pretenses. Ken helped us mine the user profiles - here are his tips for preserving your privacy online. (more about ID theft...)

6 people have joined in this Conversation

Broken promises and dodgy deliveries – sound familiar?

by , Chief Executive Consumer Rights 21 October 2014
VN:F [1.9.22_1171]
2 - 0
Dodgy deliveries campaign image

Ever had the displeasure of late or damaged deliveries? As we launch our campaign to stamp out dodgy deliveries, our chief exec writes that there’s no excuse for keeping customers in the dark about delivery times. (more about dodgy deliveries...)

6 people have joined in this Conversation

Professor Elliott: what food scandal could be next?

by , Professor of Food Safety Energy & Home 21 October 2014
VN:F [1.9.22_1171]
4 - 0
goats cheese

After leading a review into our food supply networks, Professor Chris Elliott explains how we need to monitor the food supply chain to prevent any future food scares. Find out more from him in this guest post: (more about goats cheese...)

5 people have joined in this Conversation

The challenges of buying hearing aids

by , Senior Health Researcher Energy & Home 20 October 2014
VN:F [1.9.22_1171]
0 - 0
Hearing aid

Behind-the-ear hearing aids or invisible ‘in-the-canal’ ones? iPhone-compatible or no frills? £500 or £7,000 per pair? Buying hearing aids comes with a whole host of choices to wade through. (more about hearing aids...)

5 people have joined in this Conversation

3D printers are great, but can they really print spare parts?

by , 3D Printing Reports Technology 19 October 2014
VN:F [1.9.22_1171]
0 - 0
Fridge with plug socket

3D printers present users with lots of possibilities, making them a technology darling in the past few years. Are they answer to fixing your broken appliances? 3D printing expert Dr. Mike Vasquez explores… (more about 3D printers...)

4 people have joined in this Conversation

How do you brew the perfect cup of tea?

by , Principal Home Researcher Energy & Home 18 October 2014
VN:F [1.9.22_1171]
0 - 0
main image

There’s nothing like a good cup of tea, but what makes the perfect cuppa? Is the teapot a must or is your favourite brew made best in a mug? And would you let a machine make it for you? (more about tea...)

8 people have joined in this Conversation

Do you keep your tech on standby?

by , Senior Technology Researcher Energy & Home 17 October 2014
VN:F [1.9.22_1171]
1 - 0
TV standby button

This week an Energy Saving Trust report hit the headlines with the claim that households could save £1.7bn a year by switching off appliances in standby. (more about tech on stand-by...)

2 people have joined in this Conversation

Are you paying more but using less energy?

by , Senior Statistician Energy & Home 17 October 2014
VN:F [1.9.22_1171]
1 - 0
Energy prices up

Ever get the feeling that despite reducing your energy usage your bills aren't get any smaller? Well, it’s not just you - our research shows we’re paying an average of £410 more a year compared to a decade ago. (more on rising energy costs...)

4 people have joined in this Conversation

How much should you be paying into your pension?

by , Principal Money Researcher Money 16 October 2014
VN:F [1.9.22_1171]
4 - 0
Treasure chest against blue background

There’s been a lot of noise about pensions this year. We’re all getting more freedom in how we spend our pension pot when we come to retire. But are we saving enough? (more about saving for a pension...)

10 people have joined in this Conversation

Browse by Category

Consumer Rights

769 Conversations

9532 Participants

27308 Comments

Energy & Home

647 Conversations

7138 Participants

24589 Comments

Money

815 Conversations

6021 Participants

15684 Comments

Technology

775 Conversations

7512 Participants

19549 Comments

Transport & Travel

598 Conversations

4787 Participants

13455 Comments