Featured Conversations

Trusting mother paid out nearly £200,000 for building work

by 29 July 2015
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How do we protect our loved ones from doorstep scams or paying too much for work? In this guest post, Ian explains how his mum spent nearly £200,000 on building work - much of which Ian felt wasn't necessary. (more about doorstep scam ...)

How do you make rechargeable batteries last longer?

by 28 July 2015
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Store them in your fridge or freezer. Don’t let them run down to empty. Whatever you do, don’t overcharge them. These are just some of the tips I’ve heard to make my rechargeable batteries last longer. (more about rechargeable batteries ...)

Holiday firms: give us a break from sneaky fees and bad service

by 27 July 2015
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Holidaymakers are an easy target for unscrupulous businesses, says Which? chief executive Peter Vicary-Smith. It’s high time the travel industry cleaned up its act. (more about pleas to the travel industry ...)

Why kettle water tastes funny: mystery (nearly) solved

by 26 July 2015
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Earlier this year we asked you to help solve the mystery of smelly, foul-tasting kettle water – a problem that for many of you has been spoiling your daily cuppa. And now we’ve discovered a common cause. (more about kettle water mystery ...)

Not such a sporting deal from BT?

by 25 July 2015
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For the last few years BT has been enticing sports fans to take out its broadband package by offering BT Sport for free. But recently it’s moved the goalposts and that’s left some customers unhappy. (more about BT Sport ...)

Other top Conversations

  • Trusting mother paid out nearly £200,000 for building workbuilder
  • How do you make rechargeable batteries last longer?Bird's eye view of lots of batteries
  • Holiday firms: give us a break from sneaky fees and bad serviceSuitcases and plane
  • Why kettle water tastes funny: mystery (nearly) solvedSteaming red kettle
  • Not such a sporting deal from BT?goal

Trusting mother paid out nearly £200,000 for building work

by , Guest Author Consumer Rights 29 July 2015
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builder

How do we protect our loved ones from doorstep scams or paying too much for work? In this guest post, Ian explains how his mum spent nearly £200,000 on building work - much of which Ian felt wasn't necessary. (more about doorstep scam ...)

2 people have joined in this Conversation

How do you make rechargeable batteries last longer?

by , Home Researcher Energy & Home 28 July 2015
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Bird's eye view of lots of batteries

Store them in your fridge or freezer. Don’t let them run down to empty. Whatever you do, don’t overcharge them. These are just some of the tips I’ve heard to make my rechargeable batteries last longer. (more about rechargeable batteries ...)

5 people have joined in this Conversation

Holiday firms: give us a break from sneaky fees and bad service

by , Chief Executive Transport & Travel 27 July 2015
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Suitcases and plane

Holidaymakers are an easy target for unscrupulous businesses, says Which? chief executive Peter Vicary-Smith. It’s high time the travel industry cleaned up its act. (more about pleas to the travel industry ...)

4 people have joined in this Conversation

Why kettle water tastes funny: mystery (nearly) solved

by , Conversation Editor Energy & Home 26 July 2015
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Steaming red kettle

Earlier this year we asked you to help solve the mystery of smelly, foul-tasting kettle water – a problem that for many of you has been spoiling your daily cuppa. And now we’ve discovered a common cause. (more about kettle water mystery ...)

5 people have joined in this Conversation

Not such a sporting deal from BT?

by , Senior Campaigner Consumer Rights 25 July 2015
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goal

For the last few years BT has been enticing sports fans to take out its broadband package by offering BT Sport for free. But recently it’s moved the goalposts and that’s left some customers unhappy. (more about BT Sport ...)

One person has joined in this Conversation

How do you choose your toothpaste?

by , Business Researcher Energy & Home 24 July 2015
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toothpaste

Choosing toothpaste should be one of life’s simpler decisions. But with more than a hundred varieties on sale promising everything from cavity prevention to teeth whitening, how do you decide which is best? (more about toothpaste claims ...)

11 people have joined in this Conversation

Easing the savings trap

by , Campaign Manager Money 23 July 2015
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SAVINGS-TRAP-CONVO

Proposals announced today would force firms to give clearer information to savers about the interest rates on their cash savings accounts and when they change - including the end of bonus rates. (more about the savings trap ...)

121 people have joined in this Conversation

New food fraud: oregano or oreganot?

by , Campaigns officer Energy & Home 23 July 2015
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oregano

We’ve all got a friend so fussy about food it drives you mad. You learn to shut out their gripes about a dish that tastes fine to you. So when my friend complained that herbs ‘aren’t what they used to be’, I switched off. (more about fake oregano ...)

11 people have joined in this Conversation

Should the country where you live affect the price you pay?

by , Senior EU Public Affairs Officer Transport & Travel 22 July 2015
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Car hire sign

Should it cost you more to hire a car online depending on the country you live in? Or how about booking tickets to a visitor attraction such as Disneyland – should your home nation be a factor in the price you pay? (more about online pricing in the EU ...)

3 people have joined in this Conversation

Have we fallen out of love with the big weekly shop?

by , Conversation Editor Money 21 July 2015
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Fruit on shop shelf with no prices

The big weekly shop. For many of us Saturday mornings used to mean a family trip to an out-of-town superstore where we squabbled over what to eat that week – before carting home an improbable amount of food. (more about the big weekly shop ...)

17 people have joined in this Conversation

Scam watch: broadband phone scam cost me nearly £5,000

by , Online Writer Consumer Rights 20 July 2015
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phonetrap with scamwatch logo

Someone phones to help fix a problem with your broadband and then they offer you a refund for the problems you’ve had. Sound too good to be true? Sadly, it is. (more about Talk Talk broadband scam ...)

18 people have joined in this Conversation

Barry Beavis: why I’m fighting my parking penalty in court

by , Guest Author Consumer Rights 20 July 2015
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Parking meter sign

When Barry Beavis was served with a £85 Parking Charge Notice by a private parking company, he wasn’t willing to just accept it and pay up. Here’s Barry himself on why he decided to fight the charge in court. (more on parking penalties...)

50 people have joined in this Conversation

Your view: finding an NHS dentist

by , Conversation Editor Consumer Rights 19 July 2015
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False teeth gripping onto a twenty pound note

Strangely, I used to loved going to our NHS dentist as a child. Maybe it was the free lolly they gave you (not something you can imagine dentists encouraging these days). Still, at least I was able to visit an NHS dentist. (more on NHS dentists...)

2 people have joined in this Conversation

Are misleading fuel consumption claims costing you money?

by , Head of tech and cars Transport & Travel 18 July 2015
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petrol pump

Imagine this. In your hallway sits a huge box containing a new TV. You’re excited; it’s the 50-inch model you’ve had your eye on for ages. But when you open the box, it’s no bigger than your old 32-inch set. (more about misleading fuel claims ...)

10 people have joined in this Conversation

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