Featured Conversations

Did a cancelled insulation installation leave you cold?

by 19 May 2013
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Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)

Is your gadget covered? Travel insurance is behind the times

by 18 May 2013
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You’d expect your travel insurance policy to foot the bill if your expensive iPhone was stolen on holiday. Well, we’ve found that many travel insurers are covering only a fraction of the total value of your gadgets. (more about travel insurance...)

Is Apple-style service the way forward?

by 17 May 2013
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My name’s Rob and I love Apple Stores. If I’d shared this confession with friends a year ago, my fondness for 'un-British' standards like ‘great atmosphere’ and ‘knowledgeable staff' might have caused uproar. (more about Apple Stores...)

MPs, pick our Bill to tackle nuisance calls and texts

by 16 May 2013
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We’re in parliament today lobbying MPs to pick a new Private Members’ Bill. Our candidate? A Bill to reduce nuisance calls and texts. Which MP will say ‘You’re hired!’? (more about nuisance calls...)

Are uni students getting value for money?

by 15 May 2013
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Annual university tuition fees have trebled from £3,000 to £9,000 and students are under pressure to choose the right course. We've found that variations in student workload make it hard for them to compare. (more about university course information...)

Other top Conversations

  • Did a cancelled insulation installation leave you cold?A model house with a bobble hat on the roof
  • Is your gadget covered? Travel insurance is behind the timesMan on beach with iPad
  • Is Apple-style service the way forward?Apple Store
  • MPs, pick our Bill to tackle nuisance calls and textsJenny Driscoll and Mark McLaren from Which? at Parliament
  • Are uni students getting value for money?A student reading in a library

Did a cancelled insulation installation leave you cold?

by , Senior Home Researcher Energy & Home 19 May 2013
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A model house with a bobble hat on the roof

Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)

What's your opinion on this story?

Is your gadget covered? Travel insurance is behind the times

by , Principal Money Researcher Money 18 May 2013
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Man on beach with iPad

You’d expect your travel insurance policy to foot the bill if your expensive iPhone was stolen on holiday. Well, we’ve found that many travel insurers are covering only a fraction of the total value of your gadgets. (more about travel insurance...)

2 people have joined in this Conversation

When your battery goes flat, don’t call Postman Pat

by , Senior Home Researcher Energy & Home 17 May 2013
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Postman Pat

In January, lithium batteries were added to the list of prohibited goods by the Royal Mail. As online sellers start using expensive couriers for delivery, could the cost of buying lithium batteries suddenly shoot up? (more about lithium batteries...)

3 people have joined in this Conversation

Your view: are students getting a good deal?

by , Conversation Editor Consumer Rights 17 May 2013
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Student thinking about money

This week, we revealed that students are getting a patchy deal when it comes to the way they’re taught. Would more contact time with lecturers make their degrees better value for money, or is there another solution? (more about the value of university...)

What's your opinion on this story?

Is Apple-style service the way forward?

by , Technology Researcher Technology 17 May 2013
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Apple Store

My name’s Rob and I love Apple Stores. If I’d shared this confession with friends a year ago, my fondness for 'un-British' standards like ‘great atmosphere’ and ‘knowledgeable staff' might have caused uproar. (more about Apple Stores...)

9 people have joined in this Conversation

LoveFilm comes a’knocking: do you mind doorstep selling?

by , Senior Technology Researcher Technology 16 May 2013
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LoveFilm logo

The other day, a caller came to my house. My girlfriend answered the door to a young man making small talk about the weather. Perplexed - she asked who it was. ‘Oh’ he replied, ‘I'm just here from LoveFilm.’ (more about LoveFilm doorstep selling...)

5 people have joined in this Conversation

Do you listen to complaints on social networking sites?

by , Assistant Digital Producer Technology 16 May 2013
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A social media dislike button

Complaining used to mean writing a letter or calling a company. But with millions of consumers now using Twitter or Facebook, social media is becoming a popular way to complain about poor customer service. (more about using social media to complain...)

10 people have joined in this Conversation

MPs, pick our Bill to tackle nuisance calls and texts

by , Senior Advocate Consumer Rights 16 May 2013
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Jenny Driscoll and Mark McLaren from Which? at Parliament

We’re in parliament today lobbying MPs to pick a new Private Members’ Bill. Our candidate? A Bill to reduce nuisance calls and texts. Which MP will say ‘You’re hired!’? (more about nuisance calls...)

14 people have joined in this Conversation

Choccies at the checkouts – have you noticed a change?

by , Conversation Editor Consumer Rights 15 May 2013
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A pile of brightly coloured sweets

For a long time, tempting treats like sweets and chocolate bars adorned most supermarket checkouts. The major supermarkets shared their checkout policies with us last year – have you spotted any changes? (more about treats at the checkouts...)

One person has joined in this Conversation

Is the Samsung Galaxy S4 suffering from memory loss?

by , Deputy Technology Editor Technology 15 May 2013
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Smartphone phone storage compared

Fancy a Samsung Galaxy S4 smartphone with 16GB of storage? Then you’ll need to buy a 32GB version. Confused? I was when our tests found that the 16GB Galaxy S4 only has 8.6GB of free storage out of the box. (more about phone storage...)

11 people have joined in this Conversation

Are uni students getting value for money?

by , Senior Policy Adviser Consumer Rights 15 May 2013
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A student reading in a library

Annual university tuition fees have trebled from £3,000 to £9,000 and students are under pressure to choose the right course. We've found that variations in student workload make it hard for them to compare. (more about university course information...)

7 people have joined in this Conversation

How I became a ‘mortgage squatter’

by , Campaigns and Community Producer Money 14 May 2013
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House split between a couple

Do you live with a partner who owns a property? Do you pay your partner rent? If so, you could be a ‘mortgage squatter’, with no automatic rights to the property if your relationship breaks down. (more about mortgage squatters...)

What's your opinion on this story?

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