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Shocking levels of potentially deadly bug in chicken

by 28 May 2015
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After a year of testing the Food Standards Agency has today published its full results on the levels of potentially deadly Campylobacter found in supermarket chickens. (more about ...)

The prize for awful customer service goes to…

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One energy company has a particularly dire track record when it comes to customer service, as Which? chief executive Peter Vicary-Smith knows only too well. (more about poor customer service ...)

Queen’s Speech: childcare and fixing the complaints system

by 27 May 2015
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It's only 19 days in for the new Government and today it announced its agenda for the coming year in the Queen’s Speech. This is a key time for those of us looking to make things work better for you. (more about the Queen's Speech ...)

Brief cases: goods bought abroad prove to be faulty

by 26 May 2015
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How do you get your money back if you buy goods abroad that turn out to have a problem when you get them home? That's the problem Catherine Ward posed when she came to us for legal advice. (more about goods bought abroad ...)

Have you been cold called by a ‘Green Deal’ scam?

by 25 May 2015
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It’s no wonder a scheme that helps you buy a new boiler or insulation for your home should be popular. But some of you have suffered Green Deal scammers and cold callers, and we’d like to hear your stories. (more about the Green Deal ...)

Other top Conversations

  • Shocking levels of potentially deadly bug in chickenMan looking at chicken through magnifying glass
  • The prize for awful customer service goes to...worstaward 1
  • Queen's Speech: childcare and fixing the complaints systemQueens speech 2015
  • Brief cases: goods bought abroad prove to be faultyring main
  • Have you been cold called by a 'Green Deal' scam?Green Deal

Shocking levels of potentially deadly bug in chicken

by , Campaigns Manager Energy & Home 28 May 2015
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Man looking at chicken through magnifying glass

After a year of testing the Food Standards Agency has today published its full results on the levels of potentially deadly Campylobacter found in supermarket chickens. (more about ...)

3 people have joined in this Conversation

The prize for awful customer service goes to…

by , Chief Executive Energy & Home 28 May 2015
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worstaward 1

One energy company has a particularly dire track record when it comes to customer service, as Which? chief executive Peter Vicary-Smith knows only too well. (more about poor customer service ...)

5 people have joined in this Conversation

Queen’s Speech: childcare and fixing the complaints system

by , Campaigns Manager Energy & Home 27 May 2015
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Queens speech 2015

It's only 19 days in for the new Government and today it announced its agenda for the coming year in the Queen’s Speech. This is a key time for those of us looking to make things work better for you. (more about the Queen's Speech ...)

What's your opinion on this story?

Brief cases: goods bought abroad prove to be faulty

by , Which? Legal Lawyer Consumer Rights 26 May 2015
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ring main

How do you get your money back if you buy goods abroad that turn out to have a problem when you get them home? That's the problem Catherine Ward posed when she came to us for legal advice. (more about goods bought abroad ...)

One person has joined in this Conversation

Have you been cold called by a ‘Green Deal’ scam?

by , Senior Researcher Energy & Home 25 May 2015
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Green Deal

It’s no wonder a scheme that helps you buy a new boiler or insulation for your home should be popular. But some of you have suffered Green Deal scammers and cold callers, and we’d like to hear your stories. (more about the Green Deal ...)

5 people have joined in this Conversation

Has your garden shed been broken into?

by , Conversation Editor Money 24 May 2015
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garden shed

The garden shed used to be where you threw a few garden tools and the man of the house went to escape the family. But many now store thousands of pounds of equipment making shed security a bigger issue. (more about shed theft ...)

3 people have joined in this Conversation

Did the ad for your holiday fail to match the reality

by , Senior Home Researcher Transport & Travel 23 May 2015
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Picture of dream holiday against stormy sky

It’s easier than ever to find out about hotels and holiday resorts. But while the descriptions in brochures and online often sound great, plenty of us have horror stories about places that weren’t quite as described. (more about holiday horror stories ...)

What's your opinion on this story?

Did stock problems with Frozen toys affect Disney’s ratings?

by , Which? Magazine Editor Money 23 May 2015
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Frozen poster, Disney

Each year we ask customers to help us find the UK’s best and worst shops. One of the more surprising results this time was Disney Store falling from 2nd to 43rd in one year. Could the 'Frozen effect' be to blame? (more about best and worst shops ...)

One person has joined in this Conversation

Which call centres keep you waiting longest?

by , Technology Researcher Consumer Rights 21 May 2015
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call centre 2

What’s the most annoying sound you can think of? A crying baby on a plane? A neighbour with a drill? A car alarm at 3am? For me, it’s bubbly pop music while on hold to call centres. (more about call centres ...)

9 people have joined in this Conversation

Misleading special offers still on supermarket shelves

by , Campaigns Manager Consumer Rights 20 May 2015
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Put an end to misleading pricing

It’s been nearly a month since we submitted our super-complaint on supermarket pricing, and we’re still finding more evidence of misleading pricing tactics on supermarket shelves. (more about supermarket special offers ...)

8 people have joined in this Conversation

How can we prevent mobile phone fraud?

by , Ethical Hacker Consumer Rights 19 May 2015
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mobile-fraud

Which? hired experts Pen Test Partners to test the security of the websites of the four major mobile phone providers. In this guest post Ken Munro, from the company, explains the test and what they found. (more about mobile fraud ...)

2 people have joined in this Conversation

Why I hate supermarket self-service checkouts

by , Conversation Editor Consumer Rights 18 May 2015
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supermarket_queue_cropped

Self-service checkouts - they seem to be on an unstoppable rise in supermarkets, banks and other stores. I hate them - am I just a Luddite trying to hold back the tide of progress? (more about self-service checkouts ...)

83 people have joined in this Conversation

Your view: how much would you pay for a comfortable flight?

by , Conversation Moderator Consumer Rights 17 May 2015
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Airplane flying over number runway

How much would you be prepared to pay for extra legroom on a flight? 'Not very much', is the answer from most of you so far. Our poll's still open, so make sure to cast your vote. (more about legroom on planes ...)

5 people have joined in this Conversation

Has someone tried to fool you with a pension scam?

by , Consumer Rights Producer Consumer Rights 16 May 2015
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Better Pensions

Have you received potentially fraudulent sales calls, emails and junk mail about your pension? We’ve found that one in three people over 55 has - would you ever trust a cold caller? (more about pension scams ...)

4 people have joined in this Conversation

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