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Thousands of energy customers had their free insulation installations cancelled at the last minute after the Carbon Emissions Reduction Target scheme came to an end. Were you affected by the cancellations? (more about CERT insulation cancellations...)

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You’d expect your travel insurance policy to foot the bill if your expensive iPhone was stolen on holiday. Well, we’ve found that many travel insurers are covering only a fraction of the total value of your gadgets. (more about travel insurance...)

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In January, lithium batteries were added to the list of prohibited goods by the Royal Mail. As online sellers start using expensive couriers for delivery, could the cost of buying lithium batteries suddenly shoot up? (more about lithium batteries...)

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This week, we revealed that students are getting a patchy deal when it comes to the way they’re taught. Would more contact time with lecturers make their degrees better value for money, or is there another solution? (more about the value of university...)

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My name’s Rob and I love Apple Stores. If I’d shared this confession with friends a year ago, my fondness for 'un-British' standards like ‘great atmosphere’ and ‘knowledgeable staff' might have caused uproar. (more about Apple Stores...)

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The other day, a caller came to my house. My girlfriend answered the door to a young man making small talk about the weather. Perplexed - she asked who it was. ‘Oh’ he replied, ‘I'm just here from LoveFilm.’ (more about LoveFilm doorstep selling...)

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Complaining used to mean writing a letter or calling a company. But with millions of consumers now using Twitter or Facebook, social media is becoming a popular way to complain about poor customer service. (more about using social media to complain...)

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We’re in parliament today lobbying MPs to pick a new Private Members’ Bill. Our candidate? A Bill to reduce nuisance calls and texts. Which MP will say ‘You’re hired!’? (more about nuisance calls...)

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For a long time, tempting treats like sweets and chocolate bars adorned most supermarket checkouts. The major supermarkets shared their checkout policies with us last year – have you spotted any changes? (more about treats at the checkouts...)

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Fancy a Samsung Galaxy S4 smartphone with 16GB of storage? Then you’ll need to buy a 32GB version. Confused? I was when our tests found that the 16GB Galaxy S4 only has 8.6GB of free storage out of the box. (more about phone storage...)

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Annual university tuition fees have trebled from £3,000 to £9,000 and students are under pressure to choose the right course. We've found that variations in student workload make it hard for them to compare. (more about university course information...)

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Do you live with a partner who owns a property? Do you pay your partner rent? If so, you could be a ‘mortgage squatter’, with no automatic rights to the property if your relationship breaks down. (more about mortgage squatters...)

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